Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Sendvalu Reviews

4.6 Rating 5,173 Reviews

92 %

of reviewers recommend Sendvalu

Company Reviews

4.6

Based on 5,173 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.4 out of 5

Sendvalu 5 star review on 28th September 2023

Sendvalu 5 star review on 28th September 2023

Sendvalu 5 star review on 5th May 2023

Schmelzle, Horst

Sendvalu 5 star review on 15th April 2023

Gütlich, Wolfgang

Sendvalu 5 star review on 3rd April 2023

Gütlich, Wolfgang

Sendvalu 5 star review on 24th March 2023

Sánchez , Charly

Sendvalu 5 star review on 18th March 2023

Gütlich, Wolfgang

8

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Why is the exchange rate of the dollar to the Colombian peso, not the same as established worldwide? Your rate was 4550 pesos and the established rate is 4779 pesos. Please recheck this so I can do business with your company. Regards, Luis de Cuba”

Posted 1 year ago

Thank you for your message. We will pass on your request for consideration. We are always working hard to lower fees and exchange rates, however, they can sometimes fluctuate due to circumstances outside of our control. Thank you for your understanding.

Posted 1 year ago

“So good So far”

Posted 1 year ago

Thank you, please let us know what do you consider we need to improve our service.

Posted 1 year ago

“I don't understand what happened with this transaction. Have been using your services before the pandemic with no problem. It doesn't make sense for the amount of money I am sending . You need all this personal information.”

Posted 1 year ago

Thank you for contacting us. We apologize for the inconvenience.Please contact us via email support@sendvalu.com or via Facebook messenger for the security of your account and transaction.

Posted 1 year ago

“I am pleased with the service however the price is very high most of the sites are cheaper then this but its ok.”

Posted 1 year ago

Hi Donna We do everything in our power to offer you the best possible exchange at the time of money transfer, the rates include our company's risk factors, support (external and internal) and the support of the Non-Violence Social Project (NVP). Thank you for your feedback

Posted 1 year ago

“It takes way too long to get the tracking number. Other services provide instantly”

Posted 1 year ago

Hi Robert It may happen sometimes, however, your transaction 1196357 has been made March 5 and delivered in March 6. I believe that we deserve a better punctuation Best regards

Posted 1 year ago

“Thank you sendvalu”

Posted 1 year ago

“sometimes the time of sending and receiving is too long and work after reminder”

Posted 1 year ago

Hello Peter, The payment may depend on different situations but in general, all transactions sent to a mobile wallet are paid in less than 24 hours. Thank you for your review.

Posted 1 year ago

“Disappointed with u. This is my last transaction with you but u did not give me a favor its for the last time so that I can leave for UK to be with my husband forever. But u did not give me a chance. Those documents you are asking are all useless when I arrive there bcoz I will NOT use u anymore sendvalu! I am ur very long time CUSTOMER BUT U FAILED ME AND U REJECTED ME! HOW IF I CAN NOT CATCH UP MY FLIGHT BCOZ I HAVE NIT PAID MY LAST FLIGHT TICKET PAYMENT??? HOW WILL YOU EXPLAIN IT!????”

Posted 1 year ago

Thank you for contacting us! Please send your request in addition to your Transaction ID and email address to support@sendvalu.com. We’ll sort out your problem in no time.

Posted 1 year ago

“Dear Sirs; Sometimes you are super fast, but sometimes you are indeed much too slow... I have one special example- the receiver is waiting now 6 days!!! Order ID 1183825 recipient: Opuku Agyeman, Ernest amount sent: 517.92 CHF At 27.01.2023 at 02:05 you did send me the message it is paid. The recepient did NOT get this amount until now. Name.... Ernest Opoku Agyemang Number...24 132 2734 Email...mhandybae1234@gmail.com Wallet...0241322734 Provider....MTN Please what did happen here??? Kind regards Hans Peter Kraehenbuehl”

Posted 1 year ago

“Mostly very good, but occationally the transfer take very long time.”

Posted 1 year ago

The delivery estimated time, depends on the delivery country and the payment method. We generally deliver money in less than 24 hours. We will keep an eye on your recommendation. Thank you very much for your honest review

Posted 1 year ago

“Hi. As swiss i dont accept the fact that you show only at the beginning of the order small fee. It is only when we proceed to payment that additional bigger fee is added. This is a lack of transparency. Other org like worldremit are more honest. I wld appreciate a reaction of the swiss in Sion. Thks. Rgds”

Posted 1 year ago

Dear Philippe, our calculator shows an approximate value before commissions. Please keep in mind that when you carry out your transaction and before paying, we fully show you the value that is going to be paid and what concepts have the value to be charged to your card, if you accept it. Thank you for your trust, we see that you have made a new transaction recently. We hope we have resolved your question.

Posted 1 year ago

“Why was I not able to put the money in her Mcl account was able to put on her debit card account If I cannot put in her mcl account next time I will not be using your service”

Posted 1 year ago

Dear William, thank you for your suggestion, we will take it into account.

Posted 1 year ago

“Satisfait mais doit être plus rapide”

Posted 1 year ago

“Esta bien para algo puntual”

Posted 1 year ago

“TOTALLY DISGUSTED WITH THE TIME IT TOOK TO TRANSFER THE MONEY TO THE PERSON THAT NEEDED IT 13 HOURS AGO”

Posted 1 year ago

Thanks for your review. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to support@sendvalu.com with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our service.

Posted 1 year ago

“Der Transfer war zeitintensiv”

Posted 1 year ago

“Is a good service and very serious.. 😍”

Posted 1 year ago

It's great to hear that you had a positive experience using our service. Thank you!

Posted 1 year ago

“Good &very fast service”

Posted 1 year ago

Thank you Zameer, your comment is highly appreciated.

Posted 1 year ago

“I like the speed of transaction. Please, keep it up!”

Posted 2 years ago

Thank you for your review, Kabir!

Posted 2 years ago

“This particular transaction took almost all day to deliver to recipient. I was not happy at all. I am new to this app and I am hoping my future experiences would be better”

Posted 2 years ago

Thank you for your comment, please send your compliance via email to support@sendvalu.com and we will verify why your transaction took long to be paid.

Posted 2 years ago

«
1
2
3
4
5
»

Sendvalu is rated 4.6 based on 5,173 reviews