Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,926 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,926 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 59%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 28th May 2024

Kerry

Serenata Flowers 1 star review on 21st August 2023

Margaret Wilson

Serenata Flowers 5 star review on 18th June 2023

Paulina P

Serenata Flowers 1 star review on 18th April 2023

Anonymous

645

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers were for my nieces birthday and she loves them so if she's happy I'm happy everything from start to finish was so easy and great correspondence”

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Posted 5 years ago

“Lovely flowers, arrived next day delivery. Flowers for a work college recovering from an operation and her comment was “beautiful flowers and they smell lovely” One very happy lady 💓”

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Posted 5 years ago

“Excellent service from beginning to end.”

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Posted 5 years ago

“Perfect flowers and great delivery”

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Posted 5 years ago

“Perfect flowers and great delivery”

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Posted 5 years ago

“Very easy to order online, kept up to date with the order, and delivery on time thanks”

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Posted 5 years ago

“From the time of ordering an email was sent to confirm the order.on the day of delivery another email to say flowers on way.then when delivered another email to tell me this.first class service.The flowers were for my aunt's 90th,She was so thrilled with the flowers.excellent service”

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Posted 5 years ago

“Beautiful flowers delivered on time excellent service updates on delivery day thank you”

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Posted 5 years ago

“Lovely flowers put a smile on my face :)”

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Posted 5 years ago

“The flowers were delivered on time and the recipient was very happy with them. Would recommend Serenata Flowers.”

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Posted 5 years ago

“Brilliant service beautiful flowers my mum in law loved them! The great email delivery notification was the best though-personal and funny-that’s how you sell services to people folks well done! No Interflora ever again for me. Kudos😃😃”

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Posted 5 years ago

“The recipient was very happy with her flowers.”

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Posted 5 years ago

“Delivery and service and booking online all amazing definitely will be highly recommending to family and friends My partner absolutely loved the flowers and smell amazing Thankyou again”

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Posted 5 years ago

“Everything from ordering online to receipitent receiving the flowers was straight forward I was emailed every step of the way regarding my order Flowers were beautiful Would definitely use Serenata Flowers service again”