Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.37

3.4 Rating 5,988 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,988 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 23rd December 2025

670

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“delivering on the promise of early morning delivery before 10.30am, in fact it was 9.30am well pleased”

Helpful Report

Posted 7 years ago

“Easy to order. Top quality product”

Helpful Report

Posted 7 years ago

“Easy purchase, delivered on time - no fuss, with good delivery status notifications”

Helpful Report

Posted 7 years ago

“Excellent service at very short notice.”

Helpful Report

Posted 7 years ago

“Fractured my ankle In 3 x places 2weeks ago and sent flowers to my hubby to thank him for all his love, care and support whilst getting over surgery. His face said it all when he saw the flowers. They are awesome thank you. X”

Helpful Report

Posted 7 years ago

“I haven`t seen the flowers only a picture, the person who received them was delighted with them. So thank you very much”

Helpful Report

Posted 7 years ago

“Very easy to order good variety of choice”

Helpful Report

Posted 7 years ago

“delivered on time”

Helpful Report

Posted 7 years ago

“The flowers ordered for my mother in laws 93rd birthday were delivered as requested, on time & professionally.”

Helpful Report

Posted 7 years ago

“I have used Serenta twice now. Easy to use website with lots to choose from, reasonable price, fantastic communications, speedy delivery and beautiful flowers both times! Thank you Serenta 🙂”

Serenata Flowers 5 star review on 28th January 2018

Helpful Report

Posted 7 years ago

“Delivery on time as advertised”

Helpful Report

Posted 7 years ago

“Great service. Very quick to sort an little problem we had. I would recommend.”

Helpful Report

Posted 7 years ago

“Simple and easy to use with an address finder which made it easier to locate who the person was receiving the flowers stayed so well done You”

Helpful Report

Posted 7 years ago

“Ordered late on a Thursday night for delivery on a Friday turned up Friday lunchtime cannot be faulted for turnaround time and best of all the wife was over the moon with them”

Helpful Report

Posted 7 years ago

“Easy to order flowers were delivered as asked very happy would use again. Recipient said that the flowers were beautiful”

Helpful Report

Posted 7 years ago

“Easy online booking my grandaughter loved her flowers.”

Helpful Report

Posted 7 years ago

“Good service,easy to order online.”

Helpful Report

Posted 7 years ago

“The Flowers were excellent quality and exactly as described. Very speedy service.”

Helpful Report

Posted 7 years ago

“They made a special person very happy”

Helpful Report

Posted 7 years ago

“Great to be able to order flowers at 9 in the evening and have them delivered, free of charge, by noon the next day!”

Helpful Report

Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,988 reviews