Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,022 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 6,022 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 18%
Customer Service
Communication Channels	Email

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website - easy to use, all the information I needed. Price - fantastic value for the bouquet I ordered - lovely flowers Communication - this was by far the icing on the cake. I visited the site during work so I got distracted before completing my purchase and was met with an email of a sad little puppy with a flower in his mouth and some well-thought wording which instantly brought me back to the site. All of the emails and notifications I received were humorous and well-written and the emotional sentiments and phrasing worked (or maybe I'm just a soppy sod!) But I fully enjoyed my experience of purchasing flowers from your site - I did it to make my sister's day, but you made mine! Will definitely be using you again in the future and recommending!”

Serenata Flowers 5 star review on 29th January 2018

Helpful Report

Posted 8 years ago

“Made the recipient very happy as the flowers were amazing! Thank you”

Helpful Report

Posted 8 years ago

“Easy to use website and flowers delivered next day. Happy purchase.”

Helpful Report

Posted 8 years ago

“These flowers were sent to my mom. Her feedback was that the flowers are beautiful. With the flowers is a good guide for looking after them. She is very happy & so am I. Thank you”

Helpful Report

Posted 8 years ago

“Amazing, never used before but will definitely recommend. Delivered on time and hassle free”

Helpful Report

Posted 8 years ago

“great feedback from friends who I sent the flowers to. Very similar feedback to the first time I used Serenata. I am happy if my friends are happy so will be using them again”

Helpful Report

Posted 8 years ago

“Booked flowers in advance to be delivered to hotel in Lakedistrict we were booked for weekend break for 45th wedding anniversary. We went out walking and on return there were the flowers looking lovely in our room. Very pleased with price, quality and service. Would definitely recommend Serenata flowers. ILLUSTRATION NUMBER:1951444”

Helpful Report

Posted 8 years ago

“Great service, kept me up to date with where it was. Would definitely recommend and will use again. Thank you”

Helpful Report

Posted 8 years ago

“Excellent service updated throughout process with emails. Person receiving flowers was very happy with them and said they were beautiful. Great service will use again.”

Helpful Report

Posted 8 years ago

“Easy to use and good value for money”

Helpful Report

Posted 8 years ago

“Recipient delighted with the flowers. Would certainly use this service again.”

Helpful Report

Posted 8 years ago

“Delivered on time, where & when I had asked for Orchids fresh Teddy better quality than expected Recipient delighted Thanks”

Helpful Report

Posted 8 years ago

“excellent service”

Helpful Report

Posted 8 years ago

“Organised a bouquet of flowers for my friend's birthday and they were beautiful. Very reasonable prices, excellent quality. I have used Serenata several times and I have never been disappointed.”

Helpful Report

Posted 8 years ago

“Happy as Larry Could not be Happier”

Helpful Report

Posted 8 years ago

“Updated from leaving shop to delivery. So easy to order. Beautiful flowers.”

Helpful Report

Posted 8 years ago

“Great Service, Thank you”

Helpful Report

Posted 8 years ago

“Great service!!”

Helpful Report

Posted 8 years ago

“my daughter was very pleased recieving the flowers for her birthday”

Helpful Report

Posted 8 years ago

“delivering on the promise of early morning delivery before 10.30am, in fact it was 9.30am well pleased”

Helpful Report

Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,022 reviews