Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.37

3.4 Rating 5,977 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,977 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 3rd March 2025

662

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of bouquets at reasonable prices and easy to order. Fast delivery with delivery notification. My friend said the flowers were beautiful! Great service! Thank you!”

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Posted 7 years ago

“Very good service and excellent quality flowers”

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Posted 7 years ago

“Speedy delivery. Great communication”

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Posted 7 years ago

“My aunt was delighted with her arrangement.”

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Posted 7 years ago

“The delivery was prompt. My sister contacted me to say the flowers were GORGEOUS but the vase was broken unfortunately. A new vase with more flowers were sent to her. I really appreciate that they looked after that in a timely and generous manner. I would order from them again. Wilma Johnson”

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Posted 7 years ago

“Easy ordering and beautiful fresh flowers.would use again.”

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Posted 7 years ago

“The flowers were delivered very quickly - next day having ordered them at 6.30pm. The recipients were very happy with the flowers and I received emails telling me that they had been delivered. Very happy!”

Serenata Flowers 5 star review on 1st February 2018

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Posted 7 years ago

“Ordered flowers for my Auntie, she received them the next day and was absolutely thrilled with them, so pleased with the quality and service.”

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Posted 7 years ago

“Perfect, fast and easy online service! Ordered a birthday bouquet for mum from Switzerland online to be delivered to her home in Hereford, England. She was so thrilled afterwards on the phone and loved the flowers. Great job!”

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Posted 7 years ago

“Fantastic site , very prompt and reliable . Good work . Keep it up .👍👍👍👍👍”

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Posted 7 years ago

“Good choice of flowers and good price range but above all the next day delivery and updates by email on the order and delivery status !”

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Posted 7 years ago

“ordering was very easy. The flowers were beautiful, and the card was lovely to. Thank you.”

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Posted 7 years ago

“I sent some crimson kiss too a lady that helped me on the scene of a car crash i was involved in .She kept me calm the flowers were delivered to her very quick after i ordered them .”

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Posted 7 years ago

“Good choice of flowers, fast order process, efficient informative delivery”

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Posted 7 years ago

“It got on time, and the product was just as shown in the pictures”

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Posted 7 years ago

“Very happy with the service. The flowers I ordered were delivered on time and looked great!”

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Posted 7 years ago

“Its difficult sendingflowers from australia to England Yes there are many florists but all add on a lot of money for delivery It was refreshing not to be charged on top of the cost of the bouquet My friends loved the beautiful fresh flowers and was delighted with the service”

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Posted 7 years ago

“I have been feeling very low recently and my best friend sent me these flowers to cheer me up and they made me smile. They were absolutely beautiful. Thank you xx”

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Posted 7 years ago

“Recipient was delighted with her flowers ordering was straightforward and easy I will definitely use this service again”

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Posted 7 years ago

“Bought for myself as a cheer up due to bronchitis .Lovely selection of pink flowers”

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Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,977 reviews