Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.38

3.4 Rating 5,972 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,972 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 3rd March 2025

662

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic value & service”

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Posted 7 years ago

“Excellent service and delivery each time I use Serenata! Highly recommended”

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Posted 7 years ago

“Was a great little basket of flowers”

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Posted 7 years ago

“Very happy , quality and freshness of flowers excellent”

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Posted 7 years ago

“I live in Belgium and send flowers to my mother in the UK several times a year via Serenata Flowers. The service is not only OUTSTANDING, my mother, who is a flower lover with exceptionally high standards, always raves about the quality of the flowers, their freshness and beautiful displays. I never look anywhere else, Serenata flowers offer me everything I need and I have never been disappointed. Would not hesitate to recommend, in fact I do at every chance I get :-) WELL DONE Serenata team, you are FABULOUS ++++++”

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Posted 7 years ago

“I always use this service to send flowers to my mum. The flowers always arrive on time and in great condition. The packaging is great and sturdy and the flowers are always fresh.”

Serenata Flowers 5 star review on 12th March 2018

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Posted 7 years ago

“Fast and efficient for Mothers Day, kept informed about estimated delivery time and then when actually delivered! Beautiful bouquet of flowers for my Mum”

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Posted 7 years ago

“Service was amazing my mum loved her flowers for mother day”

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Posted 7 years ago

“Great service and delivered on time and the flowers were lovely”

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Posted 7 years ago

“Mum delighted with Mother's Day flowers. Delivered on time.”

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Posted 7 years ago

“Delivered next day on mothers day. Lovely bunch of flowers according to my mum. Would definitely order again, great price, fast delivery.”

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Posted 7 years ago

“I used this service as my mum was away for mother’s day. Delivered to the hotel early afternoon and my mum said they are lovely. Will use again and recommend, thank you 🌸”

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Posted 7 years ago

“Mothers day flowers for my sister, simple ordering process and they happiness that it brought to her is worth more than anything.”

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Posted 7 years ago

“My step mum was very happy and the pkant was beautiful”

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Posted 7 years ago

“Website accepted my order the night before Mothering Sunday. Your USP- no other firm would take orders that late. Thanks!!!!”

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Posted 7 years ago

“Great service and flowers looked lovely”

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Posted 7 years ago

“My sister was delighted with her flowers.”

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Posted 7 years ago

“Delivered as promised . Recipient delighted!”

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Posted 7 years ago

“I am very impressed with the delivery service. Ordered the bouquet a night before and it was delivered by 10 am on mother's day!!! I didn't see the flowers myself but was told by the recipient that they were beautiful.”

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Posted 7 years ago

“Thank you so much you are amazing....”

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Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,972 reviews