Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.38

3.4 Rating 5,972 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,972 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 3rd March 2025

662

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, flowers were delivered on time and were a good mothers day present”

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Posted 7 years ago

“No hassle delivered as promised. Answered my email promptly. Thank you”

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Posted 7 years ago

“My mum was extremely happy with the flowers, not seen them myself but then they were not for me!!”

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Posted 7 years ago

“Delivered flowers for Mothers’ day at short notice. The flowers were just as beautiful as they were in the picture on the website and my mum was very happy with them!”

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Posted 7 years ago

“Amazing service. Great flowers and lovely card to go with it. Delivery was early the next day. Would recommend 100%”

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Posted 7 years ago

“Efficient delivery and beautiful flowers - mum loved them!”

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Posted 7 years ago

“Early delivery for mother’s day thank you very much , flowers beautiful.”

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Posted 7 years ago

“really good service”

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Posted 7 years ago

“The flowers were delivered in the time frame and were absolutely beautiful! Very high quality and made my family very happy! Would highly recommend!”

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Posted 7 years ago

“Placed a last minute order on saturday evening and flowers were recieved @ 11am on the following sunday. Considering it was the busy period of mothers day. Thank you very much”

Serenata Flowers 5 star review on 12th March 2018

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Posted 7 years ago

“Great service, extremely easy online ordering process, couldn’t be happier with everything.”

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Posted 7 years ago

“Great value for money. Very good service”

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Posted 7 years ago

“Easy to use website, quick delivery. Would use again. I would like another feature to be offered. A photo of the flowers prior to delivery would be good (additional touch) as I don’t see or speak to the recipient”

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Posted 7 years ago

“Flowers arrived nice and early. My mum's super happy, and says the flowers are beautiful. Top stuff.”

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Posted 7 years ago

“lovely flowers delivered on time for a reasonable price”

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Posted 7 years ago

“Speedy delivery, and wide veriaty for products to. Choose from.”

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Posted 7 years ago

“Excellent service and quality of flowers. Was let down by another company for a mothers day gift so ordered flowers on Saturday evening at around 8.30. They were delivered at lunch time mothers day! Thank you”

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Posted 7 years ago

“Fantastically quick and delivery to the right location. Rhc glasgow and to the right ward and room. Mothers day flowers delivered early am. Flowers as depicted on website. Would defiantly use again and certainly before interflora as they couldn't deliver. C”

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Posted 7 years ago

“Good service for a last minute Mother's Day order- flowers arrived promptly in the morning and were beautiful- mum is very happy! Thanks so much for great service- I'll be recommending you!”

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Posted 7 years ago

“Very nice bouquet of flowers for Mothers day - Aztec Sun bouquet”

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Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,972 reviews