Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.38

3.4 Rating 5,972 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,972 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 3rd March 2025

662

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I usually lose the will to live trying to find decent flowers that don’t cost the earth and aren’t posted. Found everything I needed with serenata and was really pleased with my order. Didn’t expect to get updates on despatch and delivery too. Really was a stress free and excellent service at the best price”

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Posted 7 years ago

“Very happy with the service provided . Nice and friendly delivery man and one very happy customer who received the flowers .”

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Posted 7 years ago

“This is my third purchase with Serenata Flowers and the first time I've selected same day delivery. They arrived so quickly and of course the flowers were fresh and bright and beautiful! I am always pleased with the service and it will always be my 'go to' for flowers of any event!”

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Posted 7 years ago

“Our order was delivered on time time and the flowers were beautiful.”

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Posted 7 years ago

“Wonderful service 👍”

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Posted 7 years ago

“The recipient of the flowers has told me how beautiful they were - so that is enough!”

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Posted 7 years ago

“Recipient was delighted.”

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Posted 7 years ago

“Serenata has always been my first option, as they have beautiful flowers and great optional extras at great value for money. they are good at keeping me informed about how order and delivery is going. I cannot fault these guys and would recommend to others.”

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Posted 7 years ago

“I was able to order late evening for next day delivery. The recipient of the flowers was thrilled with them.”

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Posted 7 years ago

“Lovely fresh flowers and the look on my partners face when she opened the box was worth a million dollars”

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Posted 7 years ago

“Very good service lovely flowers”

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Posted 7 years ago

“she absolutely loved them and they were quite a big bunch too”

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Posted 7 years ago

“There is only one word to describe SERENATA FLOWERS FABULOUS Graham”

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Posted 7 years ago

“Great service no hassle and quality flowers.”

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Posted 7 years ago

“Flowers were delvered on time they impressed imencelay would purchase again and recommend to friends”

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Posted 7 years ago

“Ordered late evening and delivered next day, beautiful flowers and still fresh a week later.”

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Posted 7 years ago

“Delivered on time and the recipient said they were beautiful”

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Posted 7 years ago

“Flowers delivered very quickly. Great service, beautiful arrangements.”

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Posted 7 years ago

“Good choice of flowers...excellent delivery...easy ordering...recipients always delighted with their surprise.”

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Posted 7 years ago

“Very easy to order, prompt delivery and lovely flowers.”

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Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,972 reviews