Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.37

3.4 Rating 5,977 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,977 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 3rd March 2025

662

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have never been let down & the blooms are always excellent, being able to so easily send flowers to someone you care about front nearly four thousand miles away is priceless. ????”

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Posted 7 years ago

“Delivery on time and very pleased with the flowers. I woUldale definitely use again. Thanks”

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Posted 7 years ago

“Excellent service. Flowers arrived on due dates and recipients were delighted.”

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Posted 7 years ago

“Very pleased with purchase, easy to use website, good selection of bouquets to choose from & my daughter inlaw has said the flowers are beautiful. Delivered the next day by lunchtime I also included an anniversary card too. Thank you I will use you again.”

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Posted 7 years ago

“Beautiful flowers and delivered on time without any fuss and advised that they had been received. Excellent service.”

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Posted 7 years ago

“Late one night I asked for thank you flowers to be delivered the next day. Lovely prompt delivery by midday. My friend loved the flowers and said how fresh they were. Thank you Serenata flowers, I will use you again.”

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Posted 7 years ago

“Lovely flowers, great prices and speedy delivery - I'd use this company again.”

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Posted 7 years ago

“The variety of flowers and arrangements available, the ease of ordering, the accuracy and speed of delivery, and the quality of the blooms on arrival all came together to provide a truly memorable anniversary gift. Thank you.”

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Posted 7 years ago

“The orchid was dekivered on the requested day, and the recipients are delighted with it, thank you”

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Posted 7 years ago

“Great value, great service. Would definitely use again!”

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Posted 7 years ago

“This was the first time I have ordered flowers from Serenata and the product they delivered was Excellent and really but me back in the good books, I will definitely be using Serenata again”

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Posted 7 years ago

“Though I haven't actually seen the Flowers the recipient was very pleased. The whole service was efficient and good value Thank you”

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Posted 7 years ago

“Easy to order online and the recipient has reported back and said how lovely the flowers were and how happy they made her at a sad time in her life.”

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Posted 7 years ago

“Lovely flowers beautifully presented”

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Posted 7 years ago

“Excellent service! Great communication! Beautiful flowers!”

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Posted 7 years ago

“Brilliant! Girlfriend was delighted”

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Posted 7 years ago

“I ordered from here because no one else could offer me next day delivery at the short notice I needed. They came up trumps and will definitely be using again I. The future should I need too.”

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Posted 7 years ago

“Flowers were delivered promptly the next day from ordering. Two sets to the same address. Came in boxes which made for a better surprise when opening. Both apparently lovely. Very easy to order and plenty of choice. Would highly recommend.”

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Posted 7 years ago

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Posted 7 years ago

“Delivered exactly when they said they would and the flowers were of good quality.”

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Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,977 reviews