Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.38

3.4 Rating 5,972 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,972 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 3rd March 2025

662

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for your prompt service, my friend was thrilled to receive the bouquet, she sent me a photo and they looked great, there wasn't any other way I could have enhanced her special day, given I left it so late 🙄 thanks again, highly recommended I know where to place my order next time, no more inter flora for me”

Helpful Report

Posted 7 years ago

“Beautiful flowers. Delivered on time and good communication throughout. Inter flora couldn’t manage it but Serenata flowers did! Very happy.”

Helpful Report

Posted 7 years ago

“Friend very happy with flowers. Delivered promptly. Tracking email from Serenata very funny and friendly. Will use again.”

Helpful Report

Posted 7 years ago

“Beautiful bouquet and arrived on time”

Helpful Report

Posted 7 years ago

“Good value for money, good service, arrived on time.”

Helpful Report

Posted 7 years ago

“Ordered the evening before date required, arrived at Breakfast time on the date, amazing service, thank you.”

Helpful Report

Posted 7 years ago

“Easy to order, delivered on time. Reasonably priced with free delivery. Would use them again.”

Helpful Report

Posted 7 years ago

“ordered on Friday 16th march 2018, the flowers arrived the next day to my friend on Saturday. she was very pleased, and said they were beautiful, she sent me a picture and they looked lovely, so can recommend.. thank you I had an email from you to say the flowers had been dispatched, and when recieved. good service”

Helpful Report

Posted 7 years ago

“Very happy beautiful flowers and great service”

Helpful Report

Posted 7 years ago

“I have ordered from Serenata many times before and each time have had a good response from the recipients. I also love the emails informing me that the flowers have been delivered. Thank you.”

Helpful Report

Posted 7 years ago

“Its so easy to say thank you with a surprise gift of flowers knowing they will make many people happy.”

Helpful Report

Posted 7 years ago

“Absolutely brilliant service. Ordered in the evening on a Friday and the flowers reached my friend early Saturday. Brilliant price, free delivery and excellent service!”

Helpful Report

Posted 7 years ago

“The flowers were delivered on time & looked beautiful”

Helpful Report

Posted 7 years ago

“Fantastic service. Next day delivery as promised. The recipient was over the moon and was thrilled with the beautiful flowers. Will most definately use again. Thank you.”

Helpful Report

Posted 7 years ago

“Very quick, free delivery, good service! Love the emails 👍”

Helpful Report

Posted 7 years ago

“Flowers were delivered on time and recipient said they were bright and cheerful as I had requested. They were sent to UK from overseas and much appreciated. It was very easy to use your website, and sending the flowers through Serenata was cheaper than the local florists. The discount for friends and family encouraged them to use your website as well.”

Helpful Report

Posted 7 years ago

“Arrived on time and was fabulous”

Helpful Report

Posted 7 years ago

“The flowers were beautiful! And beautifully presented. My Gran adored them- any chance to see her smile- well worth the money!”

Serenata Flowers 5 star review on 17th March 2018

Helpful Report

Posted 7 years ago

“received flowers for valentines day and my wife still has 4 of the roses in bloom wonderful bouquet and beautifully presented will certainly order from you again HIGHLY RECOMMENDED”

Helpful Report

Posted 7 years ago

“Delivery on the day & fresh with emails letting you know everything about your order.”

Helpful Report

Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,972 reviews