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Sewoong International Reviews

3.7 Rating 1,302 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

3.7

Based on 1,302 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

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Sewoong International 5 star review on 23rd February 2021

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Sewoong International 3 star review on 15th February 2020

Sewoong International 5 star review on 17th December 2019

14

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my pump part timely and it was exactly what I needed. I could not find it anywhere else. Thanks.”

Posted 3 years ago

“9 weeks and 3 days after I ordered my items finally arrived. Brilliant. But what a long wait! Tracking did not work; contacted support, but it was never possible to check support status. You have to admit that everything ordered arrived very neatly wrapped. But think twice before buying from BicycleHero, it took more than 9 weeks to arrive. Could be a good idea to choose the fastest shipping option they have on offer. I went for standard shipping - not a good idea.”

Posted 3 years ago

“I’ve ordered from these guys twice and it’s been great both times. I can get equipment that is unavailable in the US. Shipping information is detailed and timely. Thanks!”

Posted 3 years ago

“Received order in timely manner. Everything was as described. Thanks.”

Posted 3 years ago

“Exactly what I needed and arrived very fast especially with international shipping and COVID slow downs. Great job.”

Posted 3 years ago

“Second order from these guys. No problems at all. Great company!”

Posted 3 years ago

“Great product and shopping experience. Thank you!”

Posted 3 years ago

“Excellent...”

Posted 3 years ago

“Fast shipping, good communications!”

Posted 3 years ago

“Received item yesterday. It is exactly what I needed at lowest price I could find anywhere. Thanks.”

Posted 3 years ago

“I received my order in a timely manner. Everything is good!!”

Posted 3 years ago

“I needed a new Sturmey-Archer shifter to repair my ancient Raleigh 3-speed. BicycleHero had the part at a reasonable price, and got it to me in about a week, right on the day they promised.”

Posted 3 years ago

“Item received as described. Thanks!”

Posted 3 years ago

“I ordered a clearance polar bottle to match one I had lost from the set. The Sewoong group was very diligent in making sure the package got to me. They're the best!”

Posted 3 years ago

“Hard to find Topeka case for iPhone 11...arrived as described and in time! Thx!”

Posted 3 years ago

“Took a little longer to get my item due to COVID but they informed me of the delay. Item arrived and works perfectly”

Posted 3 years ago

“Very happy with my purchase, of a difficult to source component.”

Posted 3 years ago

“Everything ok. Very fast shipping in only a few days. Thank you very much.”

Posted 3 years ago

“Was abit disappointed when my parcel arrived as £25 shipping charges were added before it could be released to me. However an email to customer services and this amount was refunded the very next day. So turned out ok.”

Posted 3 years ago

“Fast delivery! 4 days to Croatia, amazing!”

Posted 3 years ago

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Sewoong International is rated 3.7 based on 1,302 reviews