SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,365 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,365 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have now had 4 cars, from 2 different branches, from SG Petch. Each time, the sales staff were very friendly but were not pushy. Purchase was very straight forward with a good part exchange rate for my previous vehicle and good customer service.”

Helpful Report

(Durham) - Posted 5 years ago

Thank you for leaving a review Enid.

Posted 5 years ago

“Good service and desire to rectify and order issue as quick as possible”

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(Durham) - Posted 5 years ago

Thanks for leaving us a review Paul.

Posted 5 years ago

“I have to say Tony H on the sales side was great everything was done right then it went to the admin side and it just went down hill from there and has caused me no end of problems . I even phoned and complaned as still not had feed back from them. It started when i got my V5 with the wrong address on then Hyundai Finance sent documents with the wrong Reg on for a diffrent car witch had been sent by Petch's. This is all still going on.”

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(Middlesbrough) - Posted 5 years ago

Sorry to hear that, we will pass your comments onto the branch. Thank you for leaving a review.

Posted 5 years ago

“was pleased with the way i was treated all told, not really much to say, then treated with respect. thanks”

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(York) - Posted 5 years ago

Thank you for leaving us a review Karen.

Posted 5 years ago

“Melissa was very helpful and made sure we were well looked after each time we visited.”

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(Durham) - Posted 5 years ago

Thanks for leaving us a review Lynne.

Posted 5 years ago

“car is wonderfull”

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(Middlesbrough) - Posted 5 years ago

Thank you for leaving us a review Janet.

Posted 5 years ago

“Very welcoming and full of advice and very patient making you feel that you are the only one that matters Well done to Lewis who supported me along the way , excellent after service too Jacqui”

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(Durham) - Posted 5 years ago

Thank you for leaving us a review Jacqueline.

Posted 5 years ago

“I found the experience of buying a car from SG Petch a smooth and easy process.”

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(South Bank) - Posted 5 years ago

Thanks for leaving us a review Pauline.

Posted 5 years ago

“From first going into the garage to look at the car right up until we picked it up the service was first class. The Motability Specialist Craig Brown was very helpful and sorted the adaptions and everything out for us. Would certainly be using this garage again and definitely recommend to our friends.”

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(South Bank) - Posted 5 years ago

Hi John, Thank you for leaving us a review.

Posted 5 years ago

“Buying my car from SG Petch was a very pleasant experience. The staff were very courteous and helpful, nothing was a problem for them. I would definitely go back again.”

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(Durham) - Posted 5 years ago

Hi Charlotte, Thank you for leaving us a review.

Posted 5 years ago

“Excellent service and excellent salesman Andy Loynes”

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(Middlesbrough) - Posted 5 years ago

Hi Alexander, Thank you for leaving us a review.

Posted 5 years ago

“I had excellent advice and service. Could not be bettered.”

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(Darlington) - Posted 5 years ago

Thank you for leaving us a review Melvin.

Posted 5 years ago

“This is our 3rd Mazda purchased from SG Petch , cannot fault the service we have had especially from Alan Copeland , any problems are quickly resolved & the vehicle is fab”

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(Durham) - Posted 5 years ago

Thank you for leaving us a review John.

Posted 5 years ago

“Very good salesmen very friendly I love this new juke very impressed.”

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(Durham) - Posted 5 years ago

Hi Gary, Thank you for leaving a review, glad to hear your enjoying your new car.

Posted 5 years ago

“Fabulous staff, friendly and helpful. Lovely airy showroom. Staff were helpful without being pushy. Great purchasing experience - would definitely recommend SG Petch to any friends looking to change their car.”

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(South Bank) - Posted 5 years ago

Thanks for your kind words Suzanna, and taking the time to leave a review.

Posted 5 years ago

“My name is Thomas ........... not ............. Tomas”

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(Durham) - Posted 5 years ago

Sorry about that Thomas, Thanks for leaving us a review.

Posted 5 years ago

“Very happy thank you.”

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(Darlington) - Posted 5 years ago

Thank you for leaving us a review Gary.

Posted 5 years ago

“My thanks to Martin in sales. He was outstanding!!”

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(York) - Posted 5 years ago

Thank you for leaving a review Martin

Posted 5 years ago

“Great customer service, nothing too much trouble, no rush”

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(Durham) - Posted 5 years ago

Thanks for your review Wendy.

Posted 5 years ago

“Really helpful and friendly”

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(South Bank) - Posted 5 years ago

Thanks for leaving us a review.

Posted 5 years ago

SG Petch is rated 4.8 based on 5,365 reviews