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Shackleton Reviews

4.8 Rating 994 Reviews
94 %
of reviewers recommend Shackleton
4.8
Based on 994 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
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Shackleton 5 star review on 21st March 2026
Anthony Brown
Shackleton 5 star review on 18th March 2026
Anonymous
Shackleton 5 star review on 31st December 2025
Robert Joseph Macaulay
Shackleton 5 star review on 17th December 2025
Robert Joseph Macaulay
Shackleton 5 star review on 20th November 2025
JuanCarlos Gonzalez
Shackleton 5 star review on 20th October 2025
Chris Turner
Shackleton 5 star review on 20th October 2025
Chris Turner
62
Anonymous
Anonymous  // 01/01/2019
“Excellent products. Timeless quality both in terms of design and materials.”
Helpful Report
Posted 6 years ago
“I'm a true advocate of the brand outstanding quality and service”
Shackleton 5 star review on 20th December 2019
Helpful Report
Posted 6 years ago
“The stuff are fabolous bit unfortunately 3 out of 4 gloves I bought have been stolen (read the feedback I 've sent you) so you definately need to find another way of shipping”
Helpful Report
Posted 6 years ago
Dear Marina, That is bad news! We'll send out some replacements for you today. Best wishes Charlie
Posted 6 years ago
“Excellent products. I have jackets, jumpers and boots and they are my favourite items to wear in inclement weather. Long may this young company continue. It is good to see a British company making and selling British goods.”
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Posted 6 years ago
“Great products and service excellent”
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Posted 6 years ago
“Bit of a mixed bag. Jumper didn’t arrive for a month but I was sent a complimentary sweater which was very nice. Unfortunately the jumper just didn’t fit me when it turned up so I returned it. That was about 6 weeks ago and I haven’t as yet had the refund.”
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Posted 6 years ago
“I live in Florida, USA. I bought my Shackleton because a friend of mine is absorbed in the Shackleton mystique, not because I need Shackleton clothing living in Florida. The quality is good, but the merino t-shirt I bought was not as warm as I thought it would be. It is very comfortable but I am able to wear it as an undershirt in Florida and I am not too hot.”
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Posted 6 years ago
“Thanks to the team for the efficiency and quality things! Just fine. I'll be your client. Oleg Kiselev”
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Posted 6 years ago
“Lovely t-shirt. Warm, comfortable, looks good even on my 40 something dad bod.”
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Posted 6 years ago
“After initial hiccough in order , customer service was excellent.”
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Posted 6 years ago
“Technology led with a key focus on heritage. A great combination and fantastic quality.”
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Posted 6 years ago
“Very highly recommended. Very high quality and performance. Very happy.”
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Posted 6 years ago
“Absolutely loving my pilot jacket, beanie and zip sweater! The jacket has been particularly welcome given my need for warmth and dryness this season on my motorcycle in the city and hiking in the Scottish Highlands. Getting lots of compliments on it too, which is nice! Thanks Shackleton team for such well designed and cozy products.”
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Posted 6 years ago
“Excellent quality products. Prompt efficient delivery.”
Helpful Report
Posted 6 years ago
Shackleton is rated 4.8 based on 994 reviews