Shackleton Reviews

Name: Shackleton
Rating: 4.77

4.8 Rating 943 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 943 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Shackleton 5 star review on 21st March 2026

Anthony Brown

Shackleton 5 star review on 18th March 2026

Anonymous

Shackleton 5 star review on 31st December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 20th November 2025

JuanCarlos Gonzalez

Shackleton 5 star review on 20th October 2025

Chris Turner

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am constantly on the look out for slightly more obscure brands that produce good of the very highest quality and that have a past history and keep that originality. I have met my match. We visited your Duke street branch had the most wonderful service in fact I went back about a week later to purchase another garment. What a winner this brand is can’t wait to see what’s lined up next. Please please don’t get to big stay small and very exclusive I just love it.”

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Posted 6 years ago

“Great brand, creating amazing clothing that is tried and tested in the most arduous conditions.”

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Posted 6 years ago

“Very pleased with my purchase. I'll definitely be returning for something else.”

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Posted 6 years ago

“Just a great wholesome brand, if you want high quality mixed with unique this is the brand.”

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Posted 6 years ago

“Bought a neck warmer last year, wanted more but they have changed the design. Bought a High top beanie recently but unfortunately too big.!”

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Posted 6 years ago

“Great service and even better coat. Was looking at Canada Goose and Moncler coats but plumped fir this due to it being a British company and the fact it doesn't use real fur. So impressed with it, so warm you can just wear a t-shirt under it. Great piece.”

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Posted 6 years ago

“Very good on-line service, and very fast delivery. Congratulations.”

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Posted 6 years ago

“Excellent service and they listen to you.”

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Posted 6 years ago

“Good solid British Kit.”

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Posted 6 years ago

“I bought a gift for my husband which I haven't given to him yet, but it was easy to order,really well packaged and delivered on time.”

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Posted 6 years ago

“Very knowledgeable, helpful and friendly service”

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Posted 6 years ago

“I have no purchased a few items of knit ware from Shackleton and I’m a big fan of the brand and what it’s about. The clothing fits well, feels good and the materials are great. I look forward to the range expanding.”

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Posted 6 years ago

“Very helpful customer services and wonderful, top quality gear.”

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Posted 6 years ago

“I love the design and the materials you used.”

Shackleton 5 star review on 29th January 2020

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Posted 6 years ago

“Great service. Well packaged and delivered quickly. Will use again.”

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Posted 6 years ago

“Originally I bought a Dulwich jumper which I found did not match the measurements given on the website. I returned this by post easily enough although it took a couple of weeks for the refund to be processed. I visited the Duke Street store so I could try before buying and bought a Hero jumper. Good customer service at the store, lovely jumper.”

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Posted 6 years ago

“Excellent service and communication from the Team, especially during the exchange from a large to a medium size.”

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Posted 6 years ago

“Have just got my first two jerseys got one of my son for Christmas which I had asked for and one I had got for my self the later being to small which I returned and received the larger size which was perfect very much impressed with the garments and service will be buying more clothes from the bosses thanks Jamie”

Shackleton 5 star review on 17th January 2020

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Posted 6 years ago

“Great gear. Great value. Great Customer service . Highly recommended”

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Posted 6 years ago

“I took this to a ski resort at 1,200m alt. and it kept me nice and warm throughout the winter break, what i especially loved is how light the jacket is compared to other parkas. Also felt very breathable. This is a brand to watch!”

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Posted 6 years ago

Shackleton is rated 4.8 based on 943 reviews