Shackleton Reviews

Name: Shackleton
Rating: 4.78

4.8 Rating 831 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 831 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Shackleton 5 star review on 16th April 2025

Andrew Harris

Shackleton 5 star review on 15th April 2025

Anonymous

Shackleton 5 star review on 14th April 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th March 2025

Robert Jiskoot

Shackleton 5 star review on 14th March 2025

Tony Margiotta

Shackleton 5 star review on 27th February 2025

Morgen Oseberg

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Beautiful products. Very happy customers.”

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Posted 4 years ago

“The Shackleton products are excellent. Bought for someone who tends to prefer pure cashmere and silk - I bought base layers and sweaters that felt robust and luxurious.”

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Posted 4 years ago

“Excellent quality clothing and great customer service. Yiu can feel the quality and garments have a very high standard of design. Also great to buy things made in England! Certainly recommended!”

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Posted 4 years ago

“I was drawn to Shackleton originally because the classic Ernest Shackleton jumper and I thought if I was going to wear one jumper, then that would be the one. But it was another couple of years before I actually bought it, kept coming back to the website and wondering maybe, maybe not. I regret not getting it earlier, and it has had plenty of outings since. As have a few other Shackleton items - the merino Tshirts are great for activity layering and I use the thinner weight jumpers when the weather picks up. I bought a Tom Crean hat for my brother's birthday and as soon as he saw it, he said "Tom Crean".”

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Posted 4 years ago

“Excellent products, excellent service, cannot find fault just praise!”

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Posted 4 years ago

“Delivery was super fast. The product is amazing much better than i tought”

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Posted 4 years ago

“Great fit and quality”

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Posted 4 years ago

“Superb British Company I have supported this brand from the start and have many items from their superb parkas, gilets to their excellent knitwear. Quality, craftsmanship and attention to detail coupled with outstanding customer service I cannot fault this brand.”

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Posted 4 years ago

“I bought the jersey as a Christmas gift for my son in Scotland. He is beyond delighted with it.”

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Posted 4 years ago

“Excellent clothing, beautiful designs, quality traditional materials.”

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Posted 4 years ago

“Easy to order, quick delivery, great quality lambswool sweaters. Love wearing my Shackleton’s.”

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Posted 4 years ago

“First class service and product. Sizing spot on fits perfectly.”

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Posted 4 years ago

“I found Shackleton very responsive and helpful. Would definitely deal with them again and recommend their service and products”

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Posted 4 years ago

“After purchasing the first Shackleton (Endurance), I was so impressed with the quality and features, I had to get the Escape and the Pilot — all for different purposes. My favourite is the Escape, not only because of the colour (orange), but it is incredibly warm and toasty. Practicality and features were the driving factors, but also great style. I have owned many different makers of down parkas, and Shackleton is among the very best.”

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Posted 4 years ago

“Always impressed with the service and quality of the Shackleton brand .”

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Posted 4 years ago

“This is an absolutely amazing coat! Light, non-restrictive for movement and yet incredibly warm. I've already tested it in -12 degrees C and felt warm and protected from the elements.”

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Posted 4 years ago

“Great quality.”

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Posted 4 years ago

“Huge fan of the Shackleton brand. My dad used to tell me of the legend of Shackleton and gifted me an old bottle of his whiskey on my grad day, along with the merino base layer from you guys! Very breathable, comfortable, good stretch. Only thing is my old navy merino gained a couple holes in it over time. Had to retire that one:( Other then that, I believe you guys can make some great Henley s with the material you work with. Hope this helps!”

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Posted 4 years ago

“Excellent apparel 👌🏻”

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Posted 4 years ago

“Jamie is amazing Thanks for everything”

Shackleton 5 star review on 21st December 2020

Helpful Report

Posted 4 years ago

Shackleton is rated 4.8 based on 831 reviews