Shackleton Reviews

Name: Shackleton
Rating: 4.77

4.8 Rating 942 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 942 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

Write Your review

Tell us how Shackleton made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Shackleton 5 star review on 21st March 2026

Anthony Brown

Shackleton 5 star review on 18th March 2026

Anonymous

Shackleton 5 star review on 31st December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 20th November 2025

JuanCarlos Gonzalez

Shackleton 5 star review on 20th October 2025

Chris Turner

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good level of communication and answered my queries quickly and with correct information.”

Helpful Report

Posted 5 years ago

“Cracking Jacket !. Extremely well made.”

Helpful Report

Posted 5 years ago

“I am completely satisfied with Shackleton and can highly recommend them.”

Helpful Report

Posted 5 years ago

“Beautiful product!”

Helpful Report

Posted 5 years ago

“Great customer service after my goods were lost in the post. I was sent a replacement item worth more than 4 times my original outlay. Their products are exceptionally good both practically & aesthically.”

Helpful Report

Posted 5 years ago

“I have followed the brand since they started. Last spring I was thinking about getting one of the pilot jackets but by the time I got round to it they have sold out. This year I managed to order one and I love it. It is everything I hoped it would be and more! The only thing I would say is check with the team on your sizing as I would usually be a medium or large with jackets but the small is a perfect fit with the pilot jacket. If you are looking for a jacket that is functional, stylish, super warm and great quality then this is for you.”

Helpful Report

Posted 5 years ago

“Good service - next day delivery, properly packaged etc. They also do answer queries on sizing etc quickly.”

Helpful Report

Posted 5 years ago

“Brilliant garment , both looks and feels great. Exceeded expectations. Quick and easy to buy with efficient shipping. Disappointed in stock levels of many other items.”

Helpful Report

Posted 5 years ago

“Unlike any other brand. Peerless detail and quality. Never thought I’d wear thick wool next to my skin then Shackleton introduced Geelong wool. Soft like cashmere but natural and rugged. I’m a fan. Owner of Hero and Worsley jumpers.”

Helpful Report

Posted 5 years ago

“This is premier grade expedition quality meets great fit and fashion. I have the expedition parka in black and it’s an amazing all rounder - but could also go minus 20 if needed - knitwear crosses the fashion function divide brilliantly. Wonderful brand.”

Helpful Report

Posted 5 years ago

“xcelent x 2”

Helpful Report

Posted 5 years ago

“excellent,I first bought your products. l am testing.l will buy it next year. we are changing our clothes.spring is coming our country.”

Helpful Report

Posted 5 years ago

“The product seems to be very well made and is most comfortable.”

Helpful Report

Posted 5 years ago

“Ordered the Merino watch hat and the quality is outstanding. Delivered on time”

Helpful Report

Posted 5 years ago

“Great online service. Plenty of updates and quick delivery.”

Helpful Report

Posted 5 years ago

“Received the amazing base layer shirt. Gorgeous and fits me perfectly. Just ordered another sweater, I love this brand!”

Helpful Report

Posted 5 years ago

“Exceptional quality and excellent service.”

Helpful Report

Posted 5 years ago

“High quality jackets and knitwear which are good to look at and a pleasure to wear. Expensive but you get what you pay for. I admire the ethos of this company.”

Helpful Report

Posted 5 years ago

“Great service. Let me know about delivery via a telephone call. Well packaged”

Helpful Report

Posted 5 years ago

“Nice brand.”

Helpful Report

Posted 5 years ago

Shackleton is rated 4.8 based on 942 reviews