Shackleton Reviews

Name: Shackleton
Rating: 4.77

4.8 Rating 942 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 942 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

Write Your review

Tell us how Shackleton made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Shackleton 5 star review on 21st March 2026

Anthony Brown

Shackleton 5 star review on 18th March 2026

Anonymous

Shackleton 5 star review on 31st December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 20th November 2025

JuanCarlos Gonzalez

Shackleton 5 star review on 20th October 2025

Chris Turner

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality service, great communication, I can't fault my transaction.”

Helpful Report

Posted 5 years ago

“Having bought a number of items from Shackleton London over the past 18 months, I can't say strongly enough just how good the quality is. It's not the cheapest clothing in the world, but it's some of the best made and worth every penny. A Rolls Royce isn't cheap, but look after it and it'll last you a lifetime. The same goes for Shackleton Clothing. I just wish they would bring out some more lines too. The Nelson Merino sweater is second to none......so good that I actually bought four of them.”

Helpful Report

Posted 5 years ago

“Its great to see an innovative British company performing so well and with a great product range for all weather outings”

Helpful Report

Posted 5 years ago

“Excellent product, great delivery, good value.”

Helpful Report

Posted 5 years ago

“A really great company offering really good pieces The best thing like all good things is that only people in the know realise (so far) I only wish you were on my radar when i got my parka from that well known Canadian company Not that their products are bad but they seem to attract a certain clientele”

Helpful Report

Posted 5 years ago

“Unrivalled high performance knitwear. Slim, stylish and ultimately comfortable.”

Helpful Report

Posted 5 years ago

“Great quality products”

Helpful Report

Posted 5 years ago

“It’s brilliant. It’s really brilliant. That is all I can say.”

Helpful Report

Posted 5 years ago

“Excellent quality items, stylish and practical. Very well made though definite care needed when washing wool garments to maintain shape and size. Quick delivery, excellently packaged, premium feel. The price can seem high but they are built to last.”

Helpful Report

Posted 5 years ago

“The team at Shackleton do a fantastic job. The design and attention to detail are superlative and the quality and materials are very considered, managing to combine real robustness with a little luxury. I really look forward to the bracing cold of Shackleton season!”

Helpful Report

Posted 5 years ago

“The heritage and story of Shackleton was fascinating. I’d recently seen the story on sky TV and looked into it further and came across the clothing brand. Based on testimonies and quality of garments I knew it was a quality brand.”

Helpful Report

Posted 5 years ago

“AS a family we all now have a selection of Shackleton jerseys and wooly hats. They are undoubtably the best. You really do get what you pay for. Used in well below zero in the French Alps (those were the days) and just everyday in the UK. Look good, keep their shape and always feel comfortable. Who needs more?”

Helpful Report

Posted 5 years ago

“Excellent products at great prices and fantastic customer service. Highly recommend.”

Helpful Report

Posted 5 years ago

“Superb experience.Product,service and personnel and the bonus of being made in the UK.”

Helpful Report

Posted 5 years ago

“I was hunting for a non high-street brand and stumbled across Shackleton (better marketing needed!) Intrigued by the brand, I surfed the website for a bit and was impressed by the intention and history of them. I found the coat I wanted and the process from purchase to delivery was excellent, fast and efficient. I like the environmental aspects of the brand and the fact that it is not a fashion brand. I will definitely buy again from them.”

Helpful Report

Posted 5 years ago

“Top quality products with great attention to detail that look towards the past for inspiration but also to the future in terms of materials (e.g. graphene and recycled).”

Helpful Report

Posted 5 years ago

“After recently purchasing a Graphene Base Layer I decided on the strength of my satisfaction I also purchased Sterling Military Jumper and expect it to be at the same quality level as ever. The attention to my questions and queries were answered quickly and concisely which I can only be grateful for. Highly recommended to all by someone who would like to think he knows quality when he buys it!”

Helpful Report

Posted 5 years ago

“Great qualiy product!”

Helpful Report

Posted 5 years ago

“Jacket arrived on time and nicely wrapped.”

Helpful Report

Posted 5 years ago

“Brilliant ethics are great but Shackleton manage to combine these with superb quality clothing and impeccable style.”

Helpful Report

Posted 5 years ago

Shackleton is rated 4.8 based on 942 reviews