Shackleton Reviews

Name: Shackleton
Rating: 4.77

4.8 Rating 992 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 992 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

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Shackleton 5 star review on 21st March 2026

Anthony Brown

Shackleton 5 star review on 18th March 2026

Anonymous

Shackleton 5 star review on 31st December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 20th November 2025

JuanCarlos Gonzalez

Shackleton 5 star review on 20th October 2025

Chris Turner

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wery good quality.”

Helpful Report

Posted 5 years ago

“Great service and fantastic products. Built and engineered to last.”

Shackleton 5 star review on 14th March 2021

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Posted 5 years ago

“Good level of communication and answered my queries quickly and with correct information.”

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Posted 5 years ago

“Cracking Jacket !. Extremely well made.”

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Posted 5 years ago

“I am completely satisfied with Shackleton and can highly recommend them.”

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Posted 5 years ago

“Beautiful product!”

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Posted 5 years ago

“Great customer service after my goods were lost in the post. I was sent a replacement item worth more than 4 times my original outlay. Their products are exceptionally good both practically & aesthically.”

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Posted 5 years ago

“I have followed the brand since they started. Last spring I was thinking about getting one of the pilot jackets but by the time I got round to it they have sold out. This year I managed to order one and I love it. It is everything I hoped it would be and more! The only thing I would say is check with the team on your sizing as I would usually be a medium or large with jackets but the small is a perfect fit with the pilot jacket. If you are looking for a jacket that is functional, stylish, super warm and great quality then this is for you.”

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Posted 5 years ago

“Good service - next day delivery, properly packaged etc. They also do answer queries on sizing etc quickly.”

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Posted 5 years ago

“Brilliant garment , both looks and feels great. Exceeded expectations. Quick and easy to buy with efficient shipping. Disappointed in stock levels of many other items.”

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Posted 5 years ago

“Unlike any other brand. Peerless detail and quality. Never thought I’d wear thick wool next to my skin then Shackleton introduced Geelong wool. Soft like cashmere but natural and rugged. I’m a fan. Owner of Hero and Worsley jumpers.”

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Posted 5 years ago

“This is premier grade expedition quality meets great fit and fashion. I have the expedition parka in black and it’s an amazing all rounder - but could also go minus 20 if needed - knitwear crosses the fashion function divide brilliantly. Wonderful brand.”

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Posted 5 years ago

“xcelent x 2”

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Posted 5 years ago

“excellent,I first bought your products. l am testing.l will buy it next year. we are changing our clothes.spring is coming our country.”

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Posted 5 years ago

“The product seems to be very well made and is most comfortable.”

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Posted 5 years ago

“Ordered the Merino watch hat and the quality is outstanding. Delivered on time”

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Posted 5 years ago

“Great online service. Plenty of updates and quick delivery.”

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Posted 5 years ago

“Received the amazing base layer shirt. Gorgeous and fits me perfectly. Just ordered another sweater, I love this brand!”

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Posted 5 years ago

“Exceptional quality and excellent service.”

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Posted 5 years ago

“High quality jackets and knitwear which are good to look at and a pleasure to wear. Expensive but you get what you pay for. I admire the ethos of this company.”

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Posted 5 years ago

Shackleton is rated 4.8 based on 992 reviews