Login
Start Free Trial Are you a business? Click Here

Shackleton Reviews

4.8 Rating 865 Reviews
94 %
of reviewers recommend Shackleton
Company Reviews Product Reviews
1,117
 Metrics
4.8
Based on 865 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Shackleton Reviews

Write Your review

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Patrick Baglee
Verified Buyer
“Beautifully made and packaged.”
Helpful Report
Posted 4 years ago
Gary Davies
Verified Buyer
“Great product with great service.Thanks.”
Helpful Report
Posted 4 years ago
Ray Farrell
Verified Buyer
“Superb gear and customer service. Everything about it including the packaging screams quality. Money well spent!”
Helpful Report
Posted 4 years ago
Alfonso Jarero
Verified Buyer
“awesome brand!”
Helpful Report
Posted 4 years ago
Jon Wilson
Verified Buyer
“Bought a number of items since Shackleton’s start up an happy with them all. Generally bought heavier jumpers; these continue to wear well.”
Helpful Report
Posted 4 years ago
Robert Sanderson
Verified Buyer
“I ordered a scarf from Shackleton and was impressed with their level of service. They kept me informed every step of the way and delivery was very swift. On opening the delivery box the item was very nicely wrapped and included, along with some interesting printed material about the brand, was a hand written postcard saying that they hoped I enjoyed the product - a really great touch!”
Helpful Report
Posted 4 years ago
Mark Mason
Verified Buyer
“Great quality product, but also a feeling of being part of a ‘family’!”
Helpful Report
Posted 4 years ago
Fergus Rice
Verified Buyer
“First order done with Shackleton, I purchased an Endurance Down Parka as a Christmas gift for me father. The ordering and delivery process was first rate, the jacket arrived in Ireland 2 days after the order. The jacket looks fantastic but hasn’t been worn yet. It is great to support a new business pushing the boundaries so much and obviously pushing the quality via the price point. Only gripe is that my size of XXL isn’t available in some of the jackets I was looking at for myself. Well done guys and I will buy a jacket for myself once you get the sizes in.”
Helpful Report
Posted 4 years ago
Andrew Scott
Verified Buyer
“I have purchased many garments from Shackleton and have found all of them to be of a high quality. The customer service is excellent and the delivery times are prompt as well.”
Helpful Report
Posted 4 years ago
Leif Vitus Olander Hansen
Verified Buyer
“My Caird Cashmere sweater in gray is the coolest sweater I have ever bought, refined, casual and with refined details on the sleeves, elbows and shoulders, nice soft and warm, yes my wife will constantly touch my sweater and send me loving looks to me when I wear it. A black version would also be cool and so for a pair of blavk jeans and chelsea boots. Best wishes Vitus”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“The Henry Jacket is absolutely amazing ! I live here in the midwest and its kind of windy ang cold at this time of the year ! Its very warm and light ! Amazing ! Great ! I hope you can produce more of this !”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Excellent jumper”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Both of the jumpers that I bought are excellent, I am very happy with both. The prompt delivery was most welcome, as was the handwritten note that accompanied it - a small but very nice touch.”
Helpful Report
Posted 4 years ago
Neill Clark
Verified Buyer
“Superb products and exemplary service, not cheap but good value.”
Helpful Report
Posted 4 years ago
Huw Owen
Verified Buyer
“Great jumper - real quality of material and design and lovely to wear. Timeless and will be much worn. But more importantly I choose the wrong size so phoned Shackleton and they could not have been more friendly or helpful. The Boss would be pleased !”
Helpful Report
Posted 4 years ago
Carlos Patrício Messias
Verified Buyer
“the products I bought are top quality. the price gives you a slight bitter taste when you pay, but after receiving and seeing the clothes it makes you smile. testing satisfaction is immense and the pleasure of using it is enormous. very happy with the way I spent my money.”
Helpful Report
Posted 4 years ago
Michael Rhodes
Verified Buyer
“Purchased both a Nimrod & Hero sweater and have to say the quality is outstanding. Having said that, be warned they are not exaggerating the thermal quality of these sweaters which no doubt I'll appreciate during a Highlands winter.”
Helpful Report
Posted 4 years ago
Michael Decio
Verified Buyer
“Top quality gear!!”
Helpful Report
Posted 4 years ago
Tim Crowley
Verified Buyer
“Great customer service and quality. Even as a premium brand though, this is priced at almost N.PEAL levels of knitwear which was somewhat surprising. Although not owned, the fur collars on the coats put me off purchasing as I think it cheapens what would otherwise be an extremely useable, high quality series of jackets. That said, for waterproofs... I’d probably go with something more ‘technical’ and stick with Arcteryx unless I was looking for a ‘statement’ but even then Arcteryx is seen as a premium brand by folks in the know.”
Helpful Report
Posted 4 years ago
Gerard Torley
Verified Buyer
“Fabulous brand with terrific reputation for creating and manufacturing top quality British made products.”
Helpful Report
Posted 4 years ago
Shackleton is rated 4.8 based on 865 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request