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Shackleton Reviews

4.8 Rating 992 Reviews
94 %
of reviewers recommend Shackleton
4.8
Based on 992 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
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Shackleton 5 star review on 21st March 2026
Anthony Brown
Shackleton 5 star review on 18th March 2026
Anonymous
Shackleton 5 star review on 31st December 2025
Robert Joseph Macaulay
Shackleton 5 star review on 17th December 2025
Robert Joseph Macaulay
Shackleton 5 star review on 20th November 2025
JuanCarlos Gonzalez
Shackleton 5 star review on 20th October 2025
Chris Turner
Shackleton 5 star review on 20th October 2025
Chris Turner
62
Anonymous
Anonymous  // 01/01/2019
“A very professional speedy service. Great advice from the team re sizes garments etc. The Antarctic Parka is everything I was given to expect. Good fit, excellent quality, styling and ideal for extreme conditions. I struggled with the price at first but now appreciate the value, and I’ve done a little for Antarctic preservation! Great product, great service thank you!”
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Posted 5 years ago
“As expected the service and garment were of the highest standards. Luckily I got the last Graphene jumper and had a refund after I requested one with a discount code and it was granted. Couldn’t recommend the company highly enough. 🕊”
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Posted 5 years ago
“Fantastic jumpers, a present for my husband that he loves, he now has 3!”
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Posted 5 years ago
“Great customer experience. Only ever had one issue with them re my order. They sorted it out brilliantly. Great products as well.”
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Posted 5 years ago
“I’ve had a Shackleton rollneck over 5 years, it’s as perfect as the day it was bought fit me. Since then I have been given another lambswool zipped pullover and that is absolutely brilliant! Recently bought two more 100% Geelong lambswool sweaters and am very pleased with the quality.”
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Posted 5 years ago
“Quality is as usual excellent . Thank you”
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Posted 5 years ago
“Shackleton. Ace. The end.”
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Posted 5 years ago
“Really liked product didn’t have my size. Looking forward to buying my next coat from them next season”
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Posted 5 years ago
“I've bought two woolies and I've been impressed both with quality of the garments and the service.”
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Posted 5 years ago
“Love it. High quality.”
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Posted 5 years ago
“A young company with high pretentions. So far so good with my first purchase.”
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Posted 5 years ago
“Superb quality scarf, generous in its style and making.”
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Posted 5 years ago
“I have a couple of roll neck pullovers from other companies but neither are as comfortable and well made as the Shackleton. Expensive but extremely smart / casual. Would thoroughly recommend”
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Posted 5 years ago
“Great clothing - extremely comfortable and thoughtfully designed. Have ordered twice, and will do again.”
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Posted 5 years ago
“My second Shackleton jacket after being very happy with the first one. High quality, great looking product - very happy with it.”
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Posted 5 years ago
“Nice product. Well packaged on delivery.”
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Posted 5 years ago
“Excellent service and very helpful staff”
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Posted 5 years ago
“Everything they are doing seems masterful. Kudos!!”
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Posted 5 years ago
“So good to deal with. I emailed the company with my concerns about the size of the jacket. I received a prompt reply. I then spoke to Charlie at Shackleton, who was most helpful. The jacket arrived next day. I was so impressed, I’d definitely recommend them. I received a nice personal card off Charlie.. great touch. 👍🏻”
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Posted 5 years ago
“Great products and service.”
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Posted 5 years ago
Shackleton is rated 4.8 based on 992 reviews