Shackleton Reviews

Name: Shackleton
Rating: 4.78

4.8 Rating 832 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Shackleton 5 star review on 16th April 2025

Andrew Harris

Shackleton 5 star review on 15th April 2025

Anonymous

Shackleton 5 star review on 14th April 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th March 2025

Robert Jiskoot

Shackleton 5 star review on 14th March 2025

Tony Margiotta

Shackleton 5 star review on 27th February 2025

Morgen Oseberg

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Henry Jacket is absolutely amazing ! I live here in the midwest and its kind of windy ang cold at this time of the year ! Its very warm and light ! Amazing ! Great ! I hope you can produce more of this !”

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Posted 4 years ago

“Excellent jumper”

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Posted 4 years ago

“Both of the jumpers that I bought are excellent, I am very happy with both. The prompt delivery was most welcome, as was the handwritten note that accompanied it - a small but very nice touch.”

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Posted 4 years ago

“Superb products and exemplary service, not cheap but good value.”

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Posted 4 years ago

“Great jumper - real quality of material and design and lovely to wear. Timeless and will be much worn. But more importantly I choose the wrong size so phoned Shackleton and they could not have been more friendly or helpful. The Boss would be pleased !”

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Posted 4 years ago

“the products I bought are top quality. the price gives you a slight bitter taste when you pay, but after receiving and seeing the clothes it makes you smile. testing satisfaction is immense and the pleasure of using it is enormous. very happy with the way I spent my money.”

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Posted 4 years ago

“Purchased both a Nimrod & Hero sweater and have to say the quality is outstanding. Having said that, be warned they are not exaggerating the thermal quality of these sweaters which no doubt I'll appreciate during a Highlands winter.”

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Posted 4 years ago

“Top quality gear!!”

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Posted 4 years ago

“Great customer service and quality. Even as a premium brand though, this is priced at almost N.PEAL levels of knitwear which was somewhat surprising. Although not owned, the fur collars on the coats put me off purchasing as I think it cheapens what would otherwise be an extremely useable, high quality series of jackets. That said, for waterproofs... I’d probably go with something more ‘technical’ and stick with Arcteryx unless I was looking for a ‘statement’ but even then Arcteryx is seen as a premium brand by folks in the know.”

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Posted 4 years ago

“Fabulous brand with terrific reputation for creating and manufacturing top quality British made products.”

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Posted 4 years ago

“Premium quality, attention to detail, backed up with exemplary customer service, wouldn't hesitate to recommend any Shackleton pruduct.”

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Posted 4 years ago

“Quality, branding, style and customer service all come together at the highest level. My wife thinks I have too many Shackleton items! I don’t think that. Thanks!”

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Posted 4 years ago

“Very professional delivery etc..”

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Posted 4 years ago

“Love the products and the company ethos”

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Posted 4 years ago

“Great service and love the coat!”

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Posted 4 years ago

“The Boss would be proud”

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Posted 4 years ago

“Beautiful product well packaged and a note to accompany the jumper”

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Posted 4 years ago

“The cashmere beanie is a high quality made in Britain garment. Good delivery great customer service.”

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Posted 4 years ago

“Just like during the days when The Boss conquered the Deep South, today Shackleton still operates with utmost professionalism. Many thanks for excellent products and service!”

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Posted 4 years ago

“Absolutely love the Vincent Graphene base layer and Hero Lambswool roll neck sweater. Both super warm and really comfortable to wear. The lambswool is soft and comfortable against the skin. Have been looking for a sweater like Hero for ages and just stumbled across the shop on my last trip to London. so glad I found it.”

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Posted 4 years ago

Shackleton is rated 4.8 based on 832 reviews