Shackleton Reviews

Name: Shackleton
Rating: 4.77

4.8 Rating 992 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 992 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

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Shackleton 5 star review on 21st March 2026

Anthony Brown

Shackleton 5 star review on 18th March 2026

Anonymous

Shackleton 5 star review on 31st December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 20th November 2025

JuanCarlos Gonzalez

Shackleton 5 star review on 20th October 2025

Chris Turner

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Let me know about delivery via a telephone call. Well packaged”

Helpful Report

Posted 5 years ago

“Nice brand.”

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Posted 5 years ago

“Your products are great. I just wish you had a selection in size L : right now it appears almost everything has sold out. Are you closing down?”

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Posted 5 years ago

“Always a pleasure to experience a new item that's on its way from the team at Shackleton.”

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Posted 5 years ago

“Always a great selection, and awesome products.”

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Posted 5 years ago

“As always a premium product which I have no doubt will last for years. Very quick delivery and will continue you to buy their products.”

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Posted 5 years ago

“Love their knitwear.”

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Posted 5 years ago

“I like the quality and they fit me well.”

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Posted 5 years ago

“delivery came as promised”

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Posted 5 years ago

“I ordered a large sweater the package contained a medium-sized item. Sadly, Shakelton was unable to supply a replacement in the correct size which is a shame because the item was beautiful. Like all Shakelton items I have purchased, the quality and styling were terrific. Shakelton graciously and expeditiously provided a refund. I will try again next season.”

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Posted 5 years ago

“Love the Jumper, great quality, super soft lambs wool and amazing fit. Wish the prices were lower and different colour options, beyond that great stuff so far.”

Shackleton 5 star review on 24th February 2021

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Posted 5 years ago

“Good quality scarf and hat. I bought in a sale but having seen the products I’d have happily paid full price.”

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Posted 5 years ago

“Spectacular quality. Feels like I am wrapped like a warm sheep in the highlands. Soft...well made....warm....wow!! I bought 8-9 items. Just incredible quality....service...style. looking forward to buying the jackets next year.”

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Posted 5 years ago

“Product quality thus far has been outstanding, as has customer service - prompt, friendly and accommodating.”

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Posted 5 years ago

“Excellente qualité et prix élevé”

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Posted 5 years ago

“Great products, well made and ethically sound. These are premium quality products though and can be expensive. If you can afford them the quality matches the price and they will last a lifetime if you look after them.”

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Posted 5 years ago

“Brilliant product built for extremes ,I have two jackets that have seen mountain action and they have performed in bad conditions . The people in the shop and on line have a good knowledge of the range and offer help above and beyond when you are purchasing an item. I’ve had all the top brands in extreme clothing but Shackleton takes some beating , and there is some great reading on the website which inspires you to get out into the great out doors.”

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Posted 5 years ago

“Top quality and finely made sweater. Natural product.”

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Posted 5 years ago

“Great service, top quality”

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Posted 5 years ago

“Always impressed by the innovation/ product development whilst maintaining a commitment to expedition support and the Antarctic environment”

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Posted 5 years ago

Shackleton is rated 4.8 based on 992 reviews