shapermint.com Reviews

4.2 Rating 2,567 Reviews

81 %

of reviewers recommend shapermint.com

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Metrics

4.2

Based on 2,567 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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shapermint.com 3 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a perfect fit. Fit just like it was advertised. Very good quality.”

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Posted 1 month ago

“So far I am completely satisfied with every product I've bought. The bras have fit wonderfully and the support has been great. The high waisted shaper shorts worked great. They smoothed my profile and stayed in place. I didn't feel squeezed to death, which is a major plus! The 2 things that didn't work out for me were exchanged with no issues. I'm very happy with this company and their products. I will continue to turn to Shapermint for my future needs.”

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Posted 1 month ago

“Fit great and comfortable…fast delivery!”

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Posted 1 month ago

“Now much hold and it rolls up\down”

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Posted 1 month ago

“Great service, fast delivery, no returns policy, had to order bigger size and as they suggest you re gift wrong order so it’s not wasted. Ordered cami , very comfy. Will order more.”

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Posted 1 month ago

“I've ordered about 5 or 6 bras from Shapermint and they have all been great, but I have issue with one of them, and it is taking an absolute age for anyone to respond to me. There is clearly a fault with the manufacture of this bra and it cannot be worn underneath anything remotely fitted.”

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Posted 1 month ago

“Comfortable and well fitted would purchase again and is true to size 😊”

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Posted 1 month ago

“My items arrived sooner than expected. I had to return the bralette because it was a bit too small, but the process of getting it replaced with a larger size couldn't have been easier.”

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Posted 1 month ago

“Great fit, very comfortable bras with good support and when I had to contact customer services they were very helpful”

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Posted 1 month ago

“Trying to get a resolve for order that states it was delivered but not received has been a total hassle. The customer service is either a mechanical response robot with canned answers or numerous email responses that say the same thing but never resolve the issues. There is never a person to speak with live. I had to contact my credit card service to reverse pmt and investigate this problem.”

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Posted 1 month ago

“I cancelled my order before it was shipped. They shipped it anyways.”

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Posted 1 month ago

“Great service, easy website, I love not wearing a boned bra, their bras are super soft and so so comfortable, love the cami tops and the t shirts, don't even wear a bra with these. So many friends have also been converted too and my daughters. Freedom ❤️”

Helpful Report

Posted 1 month ago

“I purchased the same style bra in white and black. The white bra is more comfortable as it only has 3 hooks, but the black one has four hooks. I reordered based on the style number hoping to get 4 bras that all have 3 hooks. Once again, there are 4 hooks on every color except for white. I am disappointed with such a big difference in the same style and size. It's not just cosmetic differences. The bras with 4 hooks are not as comfortable. I'm debating on whether or not to return them.”

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Posted 1 month ago

“Love the support of the shorts and camis. They give me confidence and I can button up jeans and not have a muffin top!!!”

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Posted 1 month ago

“Extremely happy with the easy size exchange of the sweetheart bras I purchased in 1 size too large. As soon as I sent them back the smaller sized bras arrived 4 days later!! 1000% the best customer experience of any online clothing purchase I’ve ever made.”

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Posted 1 month ago

“No hassle.”

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Posted 1 month ago

“My original package was left outside in the rain. The exchange process was easy and timely. Fit true to size I didn’t expect to feel as comfortable in strapless tube bra because am busty but slim. I ordered a medium and large. The large was too big so I exchanged it for a medium. I would have liked a Coco colored shapwear camisole however only able to get black, white and latte”

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Posted 1 month ago

“I love them. First time I’ve found a good feeling bra in years. I plan on buying some more later.”

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Posted 1 month ago

“First time I have tried a non-underwire bra. PURCHASED THE TRUEKIND bra and loved it so much I came back for 2 more. Thank you Shapermint.”

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Posted 1 month ago

“Extremely comfortable”

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Posted 1 month ago

shapermint.com is rated 4.2 based on 2,567 reviews