shapermint.com Reviews

Name: shapermint.com
Rating: 4.23

4.2 Rating 2,581 Reviews

81 %

of reviewers recommend shapermint.com

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Metrics

4.2

Based on 2,581 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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shapermint.com 1 star review on 29th July 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Comfortable and well fitted would purchase again and is true to size 😊”

Helpful Report

Posted 4 months ago

“My items arrived sooner than expected. I had to return the bralette because it was a bit too small, but the process of getting it replaced with a larger size couldn't have been easier.”

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Posted 4 months ago

“Great fit, very comfortable bras with good support and when I had to contact customer services they were very helpful”

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Posted 4 months ago

“Trying to get a resolve for order that states it was delivered but not received has been a total hassle. The customer service is either a mechanical response robot with canned answers or numerous email responses that say the same thing but never resolve the issues. There is never a person to speak with live. I had to contact my credit card service to reverse pmt and investigate this problem.”

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Posted 4 months ago

“I cancelled my order before it was shipped. They shipped it anyways.”

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Posted 4 months ago

“Great service, easy website, I love not wearing a boned bra, their bras are super soft and so so comfortable, love the cami tops and the t shirts, don't even wear a bra with these. So many friends have also been converted too and my daughters. Freedom ❤️”

Helpful Report

Posted 4 months ago

“I purchased the same style bra in white and black. The white bra is more comfortable as it only has 3 hooks, but the black one has four hooks. I reordered based on the style number hoping to get 4 bras that all have 3 hooks. Once again, there are 4 hooks on every color except for white. I am disappointed with such a big difference in the same style and size. It's not just cosmetic differences. The bras with 4 hooks are not as comfortable. I'm debating on whether or not to return them.”

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Posted 4 months ago

“Love the support of the shorts and camis. They give me confidence and I can button up jeans and not have a muffin top!!!”

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Posted 4 months ago

“Extremely happy with the easy size exchange of the sweetheart bras I purchased in 1 size too large. As soon as I sent them back the smaller sized bras arrived 4 days later!! 1000% the best customer experience of any online clothing purchase I’ve ever made.”

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Posted 4 months ago

“No hassle.”

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Posted 4 months ago

“My original package was left outside in the rain. The exchange process was easy and timely. Fit true to size I didn’t expect to feel as comfortable in strapless tube bra because am busty but slim. I ordered a medium and large. The large was too big so I exchanged it for a medium. I would have liked a Coco colored shapwear camisole however only able to get black, white and latte”

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Posted 4 months ago

“I love them. First time I’ve found a good feeling bra in years. I plan on buying some more later.”

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Posted 4 months ago

“First time I have tried a non-underwire bra. PURCHASED THE TRUEKIND bra and loved it so much I came back for 2 more. Thank you Shapermint.”

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Posted 4 months ago

“Extremely comfortable”

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Posted 4 months ago

“I really don’t like the fit. It’s the right size but it is not comfortable and it rolls on the bottom. It was really hot wearing it. I had to take it off after an hour. Just too uncomfortable.”

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Posted 4 months ago

“I had two different sizes and was was replaced free of charge , excellent customer service , but has for the bra the band it doesn’t stay in place, it rolls up under the bust and it made me so hot I got a rash and then the cups turned me into a sausage shape , it was the right fit”

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Posted 4 months ago

“Very comfy and soft”

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Posted 4 months ago

“Bra did not fit properly. Bottom band did not stay in place and rolled up. The side stays bulged out, making it uncomfortable under my arms. Thought I had placed a return without issue, and during the return process, tried to order a swim suit bottom. It appeared to go through as expected, and my refund was reduced by the amount of the swim suit bottom. Resulting refund was processed to my credit card, but the order for the swim suit vanished into thin air. Don't want anything to be done about it... will chalk it up to experience and not order again. Ordered in Canadian dollars. Was charged in U.S. dollars. Lose conversion on the sale, and on the refund. Again, will chalk it up to experience and not order again.”

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Posted 4 months ago

“Ease of shopping. Great products.”

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Posted 4 months ago

“Comfy and very durable”

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Posted 4 months ago

shapermint.com is rated 4.2 based on 2,581 reviews