shapermint.com Reviews

Name: shapermint.com
Rating: 4.24

4.2 Rating 2,567 Reviews

81 %

of reviewers recommend shapermint.com

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4.2

Based on 2,567 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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shapermint.com 3 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the bras. Customer service is great!”

Helpful Report

Posted 1 month ago

“I love my bras. Most comfortable ones I've worn. The shapewear gives me the support I need without discomfort.”

Helpful Report

Posted 1 month ago

“So comfortable and reliable. Fits my body perfectly, with no gaps, like the other wireless brands. Been wearing your garments for years, and never going back!! One item sent was the wrong item, but Shapermint made the situation right for me, by sending what I had actually requested, immediately. The 'wrong' item, with its tags on, was donated to my local homeless shelter, as Shapermint was adamant about paying the love forward. Fantastic company!!”

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Posted 1 month ago

“I love ❤️ the strapless bras that I received. Had them before but none fit like these.”

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Posted 1 month ago

“Finally found a comfortable bra that supports without underwire!! It only took me 75 years!! Love them! Everyone I tell loves them too.”

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Posted 1 month ago

“Great quality comfortable and excellent customer service”

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Posted 1 month ago

“I was pleased with faster delivery than last time I ordered. Also I was pleasantly surprised to see adjustable shoulder straps!”

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Posted 1 month ago

“I love the items fit very well”

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Posted 1 month ago

“I love how well the cami & high waisted shorts fit….they hold everything in without feeling too restrictive & don’t roll up or down like other products. I went to an outdoor wedding (96 degrees) and wore the high waisted shorts under my dress…I was shocked & so happy they were breathable & not restrictive!”

Helpful Report

Posted 1 month ago

“It started out fine. I was able to talk via chat with an actual human, who convinced me that the everyday tank would fit me perfect and I would not have issues with my stoma. The products arrived in a timely manner. As soon as I tried on the first one which was supposed to be black, the first thing I noticed was the color was more of a very deep navy, and not a true black, which was what I needed. Then I put it on and it actually made my figure look worse and did not smooth anything and the Cami also went down way below where my stoma was, which could cause issues with my stoma’’s output. I immediately attempted to contact customer service. That is where the real disaster begins. They do not have humans that will talk to you their phone when you call. It is literally just a series of automated messages. Their chat is just a bot which gives you again the same automated messages. Their messenger site also gives you the same automated messages. The ads claim free returns if you aren’t 100% satisfied but they don’t tell you until you try to return things that they’re going to charge you a fee to return it. I would not have ordered if that was mentioned anywhere on the site. I’ve tried multiple times through all different contact methods to speak to a human being, including many emails. All I get in return is more bought messages telling me I can try on their things for free if I just join or I can exchange what I purchased and get something in addition for a lower price. I don’t want more, I just want to return what does not meet my satisfaction even a little bit and I just want my credit back. If I don’t get that, I will dispute the charge to my credit card. Unfortunately, I will never trust this company again because they have the worst customer service I have come across in recent years.”

Helpful Report

Posted 1 month ago

“I love how the bras fit. Once you find your right fit and style, it offers great support! I also love how extremely EASY the return policy is. I also love the club membership perks with additional discounts off of your items you’re shopping for. Best bra company ever!!! I will definitely continue to recommend to my friends and others!”

Helpful Report

Posted 1 month ago

“I love the feel of the material, I don't think it's a good fit for me. I wanted a 34 C. It feels small in the cup size. Unfortunately, I have worn the bra. But it's comfortable otherwise.”

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Posted 1 month ago

“They really hold me up without any underwire and the straps do not fall off my shoulders. I love them.”

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Posted 1 month ago

“Issue with finding correct size. Issue with an exchange. Non-existent customer service. There doesn’t appear to be a voice or live access to provide assistance. Chat was useless.”

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Posted 1 month ago

“The strapless bra is comfortable and secure. I'm 60 years young and can't afford slippage.”

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Posted 1 month ago

“Great to work with”

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Posted 1 month ago

“Comfortable, good support, nice wide straps”

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Posted 1 month ago

“Fast delivery!”

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Posted 1 month ago

“I like the comfort and fit”

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Posted 1 month ago

“Very comfortable cotton bra with good support for my age(68) and bra size ( 38C),. I like the bralette. Really needed to get away from the underwire style and these are so comfy. Not 100% the look as an underwire but very close. I'd been in an underwire for too many years and needed a change. I think if anything could use a bit more support on the sides but all in all I'd say good. I've been wearing these for a good year now, size XL. Just purchased 2 more and I purchased an XL and a L to see if it gives a bit more side support. I've been wearing the XL size for a year so we shall see if I'm comfortable in the L as well. Fit seems to be same as far as support as the XL”

Helpful Report

Posted 1 month ago

shapermint.com is rated 4.2 based on 2,567 reviews