shapermint.com Reviews

Name: shapermint.com
Rating: 4.24

4.2 Rating 2,567 Reviews

81 %

of reviewers recommend shapermint.com

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Metrics

4.2

Based on 2,567 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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shapermint.com 3 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A bra that actually fits!! Amazing!!”

Helpful Report

Posted 1 month ago

“My order never came! I received an order--but it wasn't mine. Wrong items, wrong sizes. I've tried the live chat, the messenger, the phone--EVERYTHING is a robot, and no one will get back with me on how to resolve the issue. Nothing is resolved, and I've been trying for 7 days.”

Helpful Report

Posted 1 month ago

“Love the new bras I just purchased! I’ve been wearing another brand for years and thought they were great until I tried yours. My only complaint would be the fabric around the band. Hopefully a wash will soften that up and I’ve only worn it to try on at this point.”

Helpful Report

Posted 1 month ago

“Sizing was incorrect, tried returning for exchange with the extra credit for becoming a member? Communication is impossible, no calls. Bots with no help. I'm still waiting on my last email from three days ago.”

Helpful Report

Posted 1 month ago

“This company is the worst! Their products are not so bad but if the sizing doesn’t work out, good luck! They fraudulently signed me up for autoship. I never opted for this but am getting charged on my credit card!! They never provide a customers service phone number where you can actually speak to someone. It has to be done online with a virtual assistant who cannot resolve any issue. It is a fraud, a waste of time & I can no way recommend this company! If you like their products, purchase them through Amazon, they’re much more reliable!!”

Helpful Report

Posted 1 month ago

“My boobs are coming up from under the bra”

Helpful Report

Posted 1 month ago

“Returning/exchanging merchandise with this company is a nightmare. Never again.”

Helpful Report

Posted 1 month ago

“I love the bras.”

Helpful Report

Posted 1 month ago

“I love my bras, I ordered 4. So comfortable.”

Helpful Report

Posted 1 month ago

“Awesome, super comfortable”

Helpful Report

Posted 1 month ago

“Easy to navigate website. Fast shipping and delivered with care. As for the tru bra itself. It is extremely comfortable. I wish the straps on top were a little thicker and I think they sell one that is what I'm looking for so I will try those. I bought 2 bras. I wish shipping was free but all in all, pricing was comparable. The outside covering does ride up but it is still comfortable and easy to pull back down. I still have lumps but way less than with other bras. This is the 2xl. All in all, I love these more than all my other bras.”

Helpful Report

Posted 1 month ago

“Like the colour and quality of the material, but they ride up.”

Helpful Report

Posted 1 month ago

“great quality on the bras. very good pricing quick delivery very happy with the product”

Helpful Report

Posted 1 month ago

“I ordered a 3xl bra and was sent a small. Submitted an exchange and again was sent a size small”

Helpful Report

Posted 1 month ago

“A few of the items I ordered are a good fit but I had to return some as they weren't a good fit/style for me.”

Helpful Report

Posted 1 month ago

“Exactly my size. Comfortable bra”

Helpful Report

Posted 1 month ago

“You made me not happy. I have a return for a bra that doesn’t fit. Using the order number thats on the email you sent im told i have no order what do i do now?”

Helpful Report

Posted 1 month ago

“You gals have been absolutely amazing after my breast reduction. Could not ask for a more patient and knowledgeable bunch. I do wish you carried a surgical compression bra, but you have helped with everything in terms of compression post lipo too in my axilla and tummy areas and issues with incision site under my new, significantly smaller breasts. For a while I think I was talking to you almost daily as my needs kept changing. You have been brilliant.”

Helpful Report

Posted 1 month ago

“Love the bras and fit. The camis did not provide enough support at all, but the bras have good support and are surprisingly comfortable. Sports bras as well, although I could have sized down one size in the sports bras.”

Helpful Report

Posted 1 month ago

“Purchased two cami’s. Not enough support. They mash your boobs flat. Will not purchase again.”

Helpful Report

Posted 1 month ago

shapermint.com is rated 4.2 based on 2,567 reviews