shapermint.com Reviews

Name: shapermint.com
Rating: 4.21

4.2 Rating 2,603 Reviews

80 %

of reviewers recommend shapermint.com

Company Reviews

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Metrics

4.2

Based on 2,603 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email, Live Chat

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shapermint.com 1 star review on 6th December 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my order and the bra is two large. I don’t like the double layered fabric and I would prefer white strap so I wanted to return the products I submitted my return request however, in the process realized I had entered the wrong email address therefore they could not send me a QR code for the return. I have tried and tried many ways to contact them with no success. The only contact I have received was a phone call from a fraudulent collar. They attempted to scam me out of more money. I have tried everything Shapermint has suggested and still no help. There is no way to talk to a live person. I don’t know how I’m gonna go about getting my return done.”

Helpful Report

Posted 10 months ago

“I placed an order and I received it, but the wrong merchandise was sent and I did not receive what I ordered. Tried to do the customer service and it’s a waste of time. I’ll never order from them again and I suggest nobody else does either.”

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Posted 11 months ago

“I have not received an order from May, 2025. I have tried to deal with customer services, but I just keep getting emails that mean nothing. So you have my money, and I have nothing.”

Helpful Report

Posted 11 months ago

“I ordered 1 bra, they sent 3. The return portal was a dead end. Tried to sell more bras. I want a way to return and get a refund. Should not be so complicated.”

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Posted 11 months ago

“I checked $6.95 shipping and when it processed it went up to $11.94 without my consent!!!”

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Posted 11 months ago

“Did not get free item that was promised.”

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Posted 11 months ago

“Apparently signed me up for a subscription and when I protested this they made sure they got that payment because "it takes a few days" Customer service is terrible and Bali bras are more comfortable.”

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Posted 11 months ago

“The bras that you are touting as having wonderful support, have absolutely NO SUPPORT. Maybe they would be good for someone with smaller breasts, but it did nothing at all for me. I’m a 44DD.”

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Posted 11 months ago

“You charged me more than it said. Everything was in Canadian dollars the website said Shapermint Canada, but then you charge in USD. That's just wrong. And when I tried to reach out through chat and emails no one has gotten back to me.”

Helpful Report

Posted 11 months ago

“I ordered 3 camis I got as very Happy with the customer service but was very disappointed with the cami, I only tried on 1 but the size was extremely small, the website suggested I order an XL even though I usually wear a Large (12 in a dress) which I did order an XL but it is so small, I don’t think it would fit anyone that usually wears a Small, the quality of the material and workmanship is great, the sizes are way off”

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Posted 11 months ago

“Bra was not sewn properly”

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Posted 11 months ago

“Fabric isn't smooth enough. Doesn't allow clothing to drape nicely.”

Helpful Report

Posted 11 months ago

“Terrible return experience. Advertisements say ‘easy returns’ but that’s 100% not my experience!! Buyer beware. They don’t stand behind their claim.”

Helpful Report

Posted 11 months ago

“Waste of money. The boy shorts didn't help shape me The bra made my breasts look saggy and elastic band kept rolling up Very disappointed in the product. Was hoping for a lot more results as advertised”

Helpful Report

Posted 11 months ago

“I never received my order. Twice it was shipped to an incorrect address. I tried getting in touch with shapermint. No one to call,etc. I never was told that they were sorry. I will not order from them again. Very bad customer service. No one to talk to!!!!”

Helpful Report

Posted 11 months ago

“I followed the sizing guide. Was disappointed that I had to use the included extender for the bra to fit. The straps sit very wide out on my shoulders, and even though they don’t slip they feel like they will due to the placement. The band area sat nicely under my breasts until I sat down, then it rolled up and gathered. Overall fit was not good for me.”

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Posted 11 months ago

“The cami immediately rolled up. Definitely not what I expected after reading all reviews.”

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Posted 11 months ago

“I've canceled my subscription twice, and you still continue to charge me. I'm going to take legal action against you!”

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Posted 11 months ago

“Terrible customer service. I made multiple attempts to speak with someone ABs never got a response. The bras are great but I will never buy from this company again.”

Helpful Report

Posted 11 months ago

“I am missing items, still have yet to hear back and also some items I did receive are not what I expected in terms of quality.”

Helpful Report

Posted 11 months ago

shapermint.com is rated 4.2 based on 2,603 reviews