shapermint.com Reviews

Name: shapermint.com
Rating: 4.24

4.2 Rating 2,567 Reviews

81 %

of reviewers recommend shapermint.com

Company Reviews

Questions

Metrics

4.2

Based on 2,567 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how shapermint.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

shapermint.com 3 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Apparently signed me up for a subscription and when I protested this they made sure they got that payment because "it takes a few days" Customer service is terrible and Bali bras are more comfortable.”

Helpful Report

Posted 1 month ago

“The bras that you are touting as having wonderful support, have absolutely NO SUPPORT. Maybe they would be good for someone with smaller breasts, but it did nothing at all for me. I’m a 44DD.”

Helpful Report

Posted 1 month ago

“You charged me more than it said. Everything was in Canadian dollars the website said Shapermint Canada, but then you charge in USD. That's just wrong. And when I tried to reach out through chat and emails no one has gotten back to me.”

Helpful Report

Posted 1 month ago

“I ordered 3 camis I got as very Happy with the customer service but was very disappointed with the cami, I only tried on 1 but the size was extremely small, the website suggested I order an XL even though I usually wear a Large (12 in a dress) which I did order an XL but it is so small, I don’t think it would fit anyone that usually wears a Small, the quality of the material and workmanship is great, the sizes are way off”

Helpful Report

Posted 1 month ago

“Bra was not sewn properly”

Helpful Report

Posted 1 month ago

“Fabric isn't smooth enough. Doesn't allow clothing to drape nicely.”

Helpful Report

Posted 1 month ago

“Terrible return experience. Advertisements say ‘easy returns’ but that’s 100% not my experience!! Buyer beware. They don’t stand behind their claim.”

Helpful Report

Posted 1 month ago

“Waste of money. The boy shorts didn't help shape me The bra made my breasts look saggy and elastic band kept rolling up Very disappointed in the product. Was hoping for a lot more results as advertised”

Helpful Report

Posted 1 month ago

“I never received my order. Twice it was shipped to an incorrect address. I tried getting in touch with shapermint. No one to call,etc. I never was told that they were sorry. I will not order from them again. Very bad customer service. No one to talk to!!!!”

Helpful Report

Posted 1 month ago

“I followed the sizing guide. Was disappointed that I had to use the included extender for the bra to fit. The straps sit very wide out on my shoulders, and even though they don’t slip they feel like they will due to the placement. The band area sat nicely under my breasts until I sat down, then it rolled up and gathered. Overall fit was not good for me.”

Helpful Report

Posted 1 month ago

“The cami immediately rolled up. Definitely not what I expected after reading all reviews.”

Helpful Report

Posted 1 month ago

“I've canceled my subscription twice, and you still continue to charge me. I'm going to take legal action against you!”

Helpful Report

Posted 1 month ago

“Terrible customer service. I made multiple attempts to speak with someone ABs never got a response. The bras are great but I will never buy from this company again.”

Helpful Report

Posted 1 month ago

“I am missing items, still have yet to hear back and also some items I did receive are not what I expected in terms of quality.”

Helpful Report

Posted 1 month ago

“The bra has no support whatsoever. It says if you were 36 triple D you could wear an extra large and extra large will also fit a 42 there’s no way the 6th inches extra will support your bust. Terrible.”

Helpful Report

Posted 1 month ago

“I placed an order in May that I have contacted the Co. About and it still shows it has not shipped and I am furious!”

Helpful Report

Posted 1 month ago

“I have ordered a few times now and never the proper fit. How ever my biggest complaint is I NEVER signed up for a membership and I was charged for one. I will not recommend or order from here again. I have since finally found how to cancel the membership took me a day to find not tech savvy. So just becareful if you don't want to have money withdrawn monthly from your account with out your knowledge.”

Helpful Report

Posted 1 month ago

“Horrible company!!! I ordered in May only received two items and they charged me for the stuff I have not received. No one to talk to and they told me a month ago they would send me the rest of my order and it has now been a month and still nothing!! I recommend never ordering from the company because they are a fraud!!!”

Helpful Report

Posted 1 month ago

“I purchased two of the camis. Following the size guidelines - it was loose fitting; did not have the slenderizing effect portrayed in ads. Also, the bottom hem rode up under my skirt and was very uncomfortable. Definitely would not recommend”

Helpful Report

Posted 1 month ago

“My order never came! I received an order--but it wasn't mine. Wrong items, wrong sizes. I've tried the live chat, the messenger, the phone--EVERYTHING is a robot, and no one will get back with me on how to resolve the issue. Nothing is resolved, and I've been trying for 7 days.”

Helpful Report

Posted 1 month ago

shapermint.com is rated 4.2 based on 2,567 reviews