Login
Start Free Trial Are you a business? Click Here

shapermint.com Reviews

4.2 Rating 2,567 Reviews
81 %
of reviewers recommend shapermint.com
4.2
Based on 2,567 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy

Write Your review

shapermint.com 3 star review on 24th June 2025
Fiona Woodgate
shapermint.com 3 star review on 24th June 2025
Fiona Woodgate
shapermint.com 5 star review on 24th June 2025
Llcubed
shapermint.com 1 star review on 30th May 2025
Anonymous
shapermint.com 4 star review on 12th April 2025
Anonymous
shapermint.com 4 star review on 12th April 2025
Anonymous
shapermint.com 5 star review on 12th April 2025
Jodi
52
Anonymous
Anonymous  // 01/01/2019
I’m trying to return what I purchased and it will not allow me to choose preferred payment. Very disappointing I sent plenty of emails and no one has reached out.
Helpful Report
Posted 3 months ago
The perfume i received smells putrid
Helpful Report
Posted 3 months ago
I bought 2 bras. I received them but never got a confirmation email. They are charging me a $4.99 a month subscription fee that I never approved. I can't cancel it because I don't have an order # because they never sent me one. I called and nobody answers their phone. I had to cancel my credit card and tell them to block the token they attached so they can keep charging me $4.99 a month even when my card expires.
Helpful Report
Posted 3 months ago
need to return an item and cant find code only transaction code.
Helpful Report
Posted 3 months ago
I’m trying to return. I keep getting ineligible, but I’m still within the 60 days. Not happy. I regret using your website.
Helpful Report
Posted 3 months ago
Terrible customer service, do not purchase! I added 15% off code and never received. Wrote immediately to them and no one responds. The next day I checked and no messages. If u try to cancel then someone responds and says u can't cancel. Horrible company!
Helpful Report
Posted 3 months ago
Thought I was on a Canadian site !
Helpful Report
Posted 3 months ago
My debit card was charged $4.99 that I did not authorize and I cannot get in touch with anyone on customer service. I am calling my bank to dispute the charges. I was a happy customer. I purchased bras two different times. But I will not do it again. Also, they want you to give them a credit card number to talk to customer service or email. Ridiculous.
Helpful Report
Posted 3 months ago
Pathetic customer service. It’s almost impossible to reach anyone. I placed an order expecting a free gift and the free gift was missing. They refuse to ship it to me separately or to refund the value of it. Never, ever again. Also their sizes run super small.
Helpful Report
Posted 3 months ago
I returned an order. The email said it needed to be reviewed. I have not heard anything. I have made 3 attempts to contact you! I want to order something else, but thinking twice if this is the type of customer service you have! I didn’t even want my money back! I wanted credit towards another purchase!
Helpful Report
Posted 3 months ago
I purchased 3 bras . 2 did not fit and the 3rd never came . Received email stating it would receive credit and email about how to use credit never got it . Now I have email about monthly subscription. Not happy
Helpful Report
Posted 3 months ago
I ordered a bra that I wanted to return. No response since contacting Shapermint about doing so. Will never order from you again. Worst customer service.
Helpful Report
Posted 3 months ago
I thought the bra area of the cami would be more supportive. It isn’t. The body area is comfortable but I will probably only wear it in the winter months. Too warm for the summer !
Helpful Report
Posted 4 months ago
I don’t know who is giving these bras a 5 star reviews. They are NOT for large breasted women. They have little support and are not at all flattering. I would be more comfortable going braless. What a waste of money!
Helpful Report
Posted 4 months ago
The bra didn’t give me the support I needed for my tops to look flattering. It was too soft and made my breast look saggy
Helpful Report
Posted 4 months ago
I ordered 2 bras. They did not work for me. I sent them back. I got a refund. That was in January. I have been being charged for a membership I did not want and then you sent my 2more bras. Why would you do that when the first ones did not work. Please tell me how to return these and get a refund be cause they still don't work for me.
Helpful Report
Posted 4 months ago
Items did not fit correctly would like to return both items! Terrible fit
Helpful Report
Posted 4 months ago
The sizing wasn't true. A medium would have been a better fit for me. Unfortunately.
Helpful Report
Posted 4 months ago
Where is my order. You have contacted me twice this week stating my order was delayed. You also stared that my order would be delivered on Friday, April 11th before 9:00 pm. No delivery. No text from your company. It has been a week since ordering. I expect you will make good on this order by actually delivering it. I honestly will hesitate from ordering again from this company.
Helpful Report
Posted 4 months ago
I ordered the new true kind, convertible strapless bandeau bra, and I don’t care for it at all as it does not hold you up even with that strip of silicone sticky stuff to grab on. I was very disappointed and would gladly return it if I had the chance. I might possibly try a smaller size I don’t know, but it does not work very very, very disappointed
Helpful Report
Posted 4 months ago
shapermint.com is rated 4.2 based on 2,567 reviews