“I don’t know who is giving these bras a 5 star reviews. They are NOT for large breasted women. They have little support and are not at all flattering. I would be more comfortable going braless. What a waste of money!”
“I ordered 2 bras. They did not work for me. I sent them back. I got a refund. That was in January. I have been being charged for a membership I did not want and then you sent my 2more bras. Why would you do that when the first ones did not work. Please tell me how to return these and get a refund be cause they still don't work for me.”
“Where is my order. You have contacted me twice this week stating my order was delayed. You also stared that my order would be delivered on Friday, April 11th before 9:00 pm. No delivery. No text from your company. It has been a week since ordering. I expect you will make good on this order by actually delivering it. I honestly will hesitate from ordering again from this company.”
“I ordered the new true kind, convertible strapless bandeau bra, and I don’t care for it at all as it does not hold you up even with that strip of silicone sticky stuff to grab on. I was very disappointed and would gladly return it if I had the chance. I might possibly try a smaller size I don’t know, but it does not work very very, very disappointed”
“Poor quality
Extremely poor customer service
On Website prompts I was only able to exchange for another product not get refund. Second product was worse than the first. And again no reply to my messages from customer service.
The exchanged product was received in a beaten up torn package. I suspect it was someone else’s return that was shipped to me.
Terrible experience all around. And still no refund.”
“I received the wrong order, things that I did not order. When I went on the website to ask for an exchange, so I could get what I ordered. The "Chat" is automated, so you do not have the option to choose the correct thing. So, I sent an email and got and automated response saying that it could be 1-3 days before I received a reply. It has been a week and I haven't heard a thing! If you look at what I ordered, then go look at the emails that I was receiving, showing what I was getting, you can clearly see that it was NOT the same! I knew before I got my package that it was wrong. I just want what I ordered. Your customer service sucks!”
“Customer service is non existent. I received merchandise that I didn’t order. I ordered camis and I received bras and underwear. I tried chat & waited 5 hours for a human to chat with…nothing. Used messenger… nothing. Emailed them and it’s been 5 days with no reply at all. I would rate a zero for customer service if there was an option for this”
“I got 2 bras I didn't order and cannot use because they aren't even close to my size and nothing of what I did order. I have been trying to talk to literally ANYONE for 2 weeks about this. I just spent $120 for nothing...”
“Very unhappy. Trying to get someone to speak to and nothing happens. Just more emails which are not assisting me with the issue. Will not purchase again.”
“The tanks roll at the bottom and it’s very uncomfortable. I ordered the correct size and could have gone a size up but it would’ve been too big. Disappointed…”
“I ordered and paid for 3 bras (which is indicated on my confirmation email) and I was sent only 2 bras ( which was indicated on the packaging slip). When I have tried to contact the company online, I could not reach a human being. Everything was AI which could and did not resolve the issue.
Then I received an email that said "so glad your issue was resolved". Now I got an email that said it has been taken care of but I have yet to see my bra.
And I do like the bras.”