shapermint.com Reviews

"I bought 3 bras & a cami. I spent a lot of money they offered a free pair of shaper shorts. Told me my ORDER WAS CONFIRMED (photo included) but instead of shaper shorts they sent me very ugly polka dot bathing suit bottoms (photo included). I tried reaching them to say they sent the incorrect item to be told, by a bot I'm certain, that the gift they had offered me was out of stock so they substituted. I was not happy with this awful substitution so they said they would give me a 10% discount instead. So they actually wanted me to spend more money because they didn\u2019t send me the gift they offered. How does that even make sense?\r\nI sent a photo of a clearance pair of shaper shorts that look very much if not identical to the free ones they had offered & said I would be happy with these but my message was ignored & the bot had reached the end of its answers so wanted me to start this useless process all over again. That conversation took several hours of my day. I no longer have any faith in this company as their guarantee (photo included) means nothing. No point in completing as you never get to speak to a real person. Time to shop elsewhere. Obviously customer service & customer guarantee do not exist with this company."

"I ordered three camis and received only one of the three and a promotional shaper short bottom from Shapermint. I loved the fit of the one cami I received not the three i ordered and paid for. The free shaper short are ok but not great control for the size option. The original order was confirmed on May 24th and I received the package containing one cami and the shaper shorts early June. Initially they sent an email, after the delivery saying they were back ordered on the white cami and cream cami. That they would give me two other products that do not work for me. I told them I would wait for them to restock. Then when I inquired about why I had not received them yet they told me they would give me a 20% off coupon for my next order. I explained that I wanted the original two camis that were not delivered or a refund of the $39.98 I had paid for them. The next email said they would give me a $19.00 credit towards my next order. I told them again I wanted the original order filled or a refund of $39.98. The only response, which is automated was \u201cwe are working on it\u201d after several emails and no acceptable response I am writing this review about a company that does not care for it\u2019s clients or reputation. Daily I get emails and texts about the sales on the very camis they have not sent me. Stay away from this company who actually has a good product if you happen to receive what you pay for. To date, months later I have not received my full order or a refund. No actual person has reached out to resolve this issue. If you want to throw your money away then choose Shapermint."

"I've ordered about 5 or 6 bras from Shapermint and they have all been great, but I have issue with one of them, and it is taking an absolute age for anyone to respond to me. There is clearly a fault with the manufacture of this bra and it cannot be worn underneath anything remotely fitted."

"I've ordered about 5 or 6 bras from Shapermint and they have all been great, but I have issue with one of them, and it is taking an absolute age for anyone to respond to me. There is clearly a fault with the manufacture of this bra and it cannot be worn underneath anything remotely fitted."

"Love the strapless! So\r\nComfortable and full support!"

"I ordered May 10! Still no package. Tried customer service chat and phone line and keep getting looped back to \u201cgood news, your package will arrive on 5\/19\/25\u201d \u2014 well it\u2019s May 30!!! again still no package!!"

"The Truekind supportive shaping bra is a life changer! The bra I\u2019ve searched over 30 years for! As a 55 year old with a 38G size bra (all natural) wearing a bra has always been painful. I just ordered 4 more.\r\nNow all the other things I ordered I do not like. The high rise underwear and shorts roll down even tho you said they won\u2019t and the tank rolls up. \r\nSo the bra I give 100 \u2b50\ufe0fbut the rest is one 1 \u2b50\ufe0f"