2.12 Rating 105 Reviews
29 %
of reviewers recommend
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 72%
Accurate And Undamaged Orders
Greater than 77%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
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Anonymous  // 01/01/2019
They are big frauds - do not buy anything from them! I never received my product and never received any refund either. I contacted them numerous times but they never reply. This company does not even deserve one star rating. It's a shame to Kurt Geiger that they own and manage this shop. Brings a shame to Kurt Geiger shops which I normally like. I used to be a regular customer but now even Kurt Geiger will lose me as a customer because of Shoeaholics!! There is NO customer service whatsoever. Do NOT buy from them, they will steal your money and not send you the goods. I will be forwarding on my case to the Ombudsman office and also to the small claims court for settlement.
Do yourselves a favour and stay away from this company! I wished I had received this advice before.
Posted 2 years ago
My orders always arrive promptly, well packaged and in perfect condition
Posted 3 years ago
Good prices
Posted 3 years ago
Everything is as expected, sizes, description and value for money, great service too, quick and easy, with free returns labels within package, although never had to use
Posted 3 years ago
You often assume discount sites will have nothing in your size, even if you find something you like the look of. Shoeaholics have a great range and lots of sizes and super fast delivery. Perfect!
Posted 3 years ago is rated 2.12 based on 105 reviews