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Mango Reviews

2.4 Rating 219 Reviews
34 %
of reviewers recommend Mango
2.4
Based on 219 reviews
Shipping & Delivery
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Customer Service
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Mango 1 star review on 26th July 2025
George
Mango 1 star review on 31st May 2025
Eloise Lyla
Mango 1 star review on 9th April 2025
Christina
Mango 1 star review on 30th January 2025
Gerri Haanraadts
Mango 1 star review on 19th December 2024
Anonymous
Mango 1 star review on 10th October 2024
Oliver Jesse
Mango 5 star review on 3rd December 2023
SURELA VIJAY
2
Anonymous
Anonymous  // 01/01/2019
I Ordered a necklace, but it has not arrived. I also find it impossible to get in touch with them.
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Posted 3 weeks ago
I recently logged into my investment dashboard and immediately detected irregular activity that suggested a potential security breach. It was an alarming moment, knowing that years of careful planning and portfolio growth could be compromised. Recoupagency.com demonstrated exactly why they remain my trusted partner for cybersecurity and financial protection. I contacted them right away, and within minutes, a dedicated team was actively evaluating the situation. There were no generic responses or unnecessary delays — just prompt, focused, and highly competent support. They identified the source of the breach with impressive speed and took immediate action to contain and resolve the issue. Beyond the technical response, they provided clear explanations, guided me through each step of the process, and implemented enhanced security measures to prevent future incidents. Their professionalism, efficiency, and transparency provided a level of reassurance that is truly invaluable.
Mango 1 star review on 2nd February 2026
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Posted 1 month ago
I purchased a turtleneck sweater yesterday and washed it with cold water before wearing it. Unfortunately, it shrank significantly. I had the receipt, but the tag has been removed. I called the store they did not help me .Also I called the customer service they did not have any solution . why should I pay for a product that is no different in quality from much cheaper brand
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Posted 2 months ago
Ceva foarte rău, am făcut o comandă în noiembrie, a ajuns după 3 săptămâni, am trimis coletul înapoi pt schimbare de mărime și de-abia după 5 emailuri de la mine mi au băgat banii înapoi fără a ma contacta, întreba nimic eu am cerut schimb… nu retur. Motivul indicat de ei dupa al 6-lea e-mail de la mine a fost ca nu aveau mărimea în stoc, poi când am fost anunțată? Plus ca mărimea dorită de mine e află în stoc pe aplicație în tot timpul acesta(am verificat constant). Se putea să mă întrebe ce doresc să fac, aștept sau doresc banii înapoi, ceva orice. Foarte dezamăgită de customer service ul lor, eu personal nu am mai întâlnit așa ceva. Ei practic fac ce vor. Zero din toate punctele de vedere!
Helpful Report
Posted 3 months ago
Poor quality of items, unhelpful customer service, website where you cannot change your email even if logged into your account, in 'My Details'. And even if you contact the customer service (via email since their CS is unavailable on weekends), they do not respond, so you have to call multiple times. Can have decent designs, but quality is lacking overall.
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Posted 3 months ago
Terrible quality and and extremely poor customer service. I contacted then regarding a refund on an item 14 days past their 30 day return and they refused to do anything for me even though there is no question there is a defect in the item.
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Posted 4 months ago
What an insane MESS MANGO maKES with your return QR codes! 1. First MANGO website TO SUBMIT A RETURN REQUEST doesn't work! 2. Then I called in numerous times only to be LIED to MULTIPLE TIMES by MANGO customer service reps. 3. Then they sent me QR codes that do not match the order numbers, 4. nor do they provide pix which QR code belongs to which item 5. Then you have RETURN Numbers but they are not referenced in the QR codes! Adding to the mess of which QR code works with which item. 6. Supervisors are not available when I ask for them at Customer Service.! WHICH person/s is/are in charge of your returns??? They need to be fired immediately. No other online store makes such a massive mess out of their return codes. Now I will RETURN EVERYTHING - just because this is not how to do business and will delete my account once this is finished. HORRENDOUS! Is this company run out of ...? It seems like a zoo keeper is in charge here.
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Posted 4 months ago
Ik krijg mijn geld van een retour niet. Ik neem contact op. Dan krijg je een bot. Daarna krijg ik gelijk maar het wordt niet opgelost maar gewoon weggedrukt. Ik zou binnen 12 dagen mijn geld krijgen. Dat zegt de klantenservice zelf ook maar het is nu 14 dagen. Dus ik vraag waar ik een klacht in kan dienen omdat ik gewoon word weggeklikt en mijn geld niet heb gekregen, zegt ie doodleuk dat klachten worden genegeerd.
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Posted 4 months ago
2 months and still waiting my order .no reply no support no information from mango
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Posted 5 months ago

Top Recovery Experts for Lost and Scammed Funds
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Posted 7 months ago
The Heck with Mango. I will spend my hard earned money somewhere else - ANYWHERE else I ordered $1000 worth of clothes from Mango US. I ordered a medium and it was too small so I had to order a large. There was a price difference of $10 to go from the Medium to a Large. Why? I don't know. I'm 5 foot three and I weigh 110 pounds and I couldn't squeeze into the medium, I called to ask for a price adjustment and instead the guy on the phone in some country I can't identify canceled my order. Now I can't purchase the large because the website is saying out of stock. I know they have at least one! Customer service is horrible, and I will never buy anything here again and neither should you.
Helpful Report
Posted 7 months ago
I am reaching out directly to you by name as my attempts to resolve a simple overcharging issue through Mango UK’s usual channels—email, store follow-ups, and even WhatsApp—have repeatedly failed. The WhatsApp chat is frequently closed after just one minute, even before I can explain the issue in full. This is particularly disheartening given the need for considerate support for customers with disabilities. What’s happened: On 29 July 2025, I was overcharged at your Watford store—the price displayed on the ticket was lower than what was charged. I have provided all relevant proof, including the receipt and ticket price. Multiple case files have been opened: 18393182, 18428927, 18429361, and 18355457. Despite 10 follow-up emails and three internal escalations from Mango to the store, the issue remains unresolved. This is not a complex problem, nor should it be. It is deeply frustrating that Mango’s service systems won’t let me explain or resolve a legitimate issue—especially within the minute-long restriction of WhatsApp or come back to via the email channels. The same default email from mango and three weeks later no resolution or anyone once Mango trying to sort this out. Customer service is awful and I will not be purchasing again.
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Posted 7 months ago
Ordered a dress online but it's arrived with security tag attached, so I contacted customer service and been told that I have to fix this problem myself. They're not going to do anything to resolve this matter that they're coursing. Very poor customer service.
Mango 1 star review on 8th August 2025 Mango 1 star review on 8th August 2025
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Posted 7 months ago
Losing money to a crypto scam was more than just a financial setback—it took a real emotional toll. I kept replaying everything in my mind, questioning how I missed the warning signs. For weeks, I stayed silent out of embarrassment and a sense of helplessness. Reaching out to TRAZEVAULT * ORG was one of the best decisions I made. They listened without judgment, treated me with respect, and kept me informed every step of the way. They were honest about what could realistically be done, and in the end, they were able to recover a portion of my funds. More than anything, their support gave me peace of mind—and that made all the difference.
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Posted 8 months ago
Losing money to a crypto scam was more than just a financial setback—it took a real emotional toll. I kept replaying everything in my mind, questioning how I missed the warning signs. For weeks, I stayed silent out of embarrassment and a sense of helplessness. Reaching out to TRAZEVAULT * ORG was one of the best decisions I made. They listened without judgment, treated me with respect, and kept me informed every step of the way. They were honest about what could realistically be done, and in the end, they were able to recover a portion of my funds. More than anything, their support gave me peace of mind—and that made all the difference.
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Posted 8 months ago
The journey that commenced as a hopeful investment opportunity took a sharp turn towards devastation, resulting in a loss of $49,000. Discovering that I had fallen victim to a scam left me grappling with a mix of emotions - embarrassment, anger, and a sense of uncertainty regarding my next course of action. Amidst my quest for a remedy, I stumbled upon UNIQUE RECOVERY FIRM, a company that initially gave me pause. Their professionalism, however, shone through brightly. Right from the start, their team treated me respectfully, articulated the recovery process in a transparent manner, and steered clear of making any grandiose pledges. Their consistent communication and efforts to keep me informed throughout the process were a reassuring presence. To my pleasant surprise, their endeavors bore fruit by successfully recovering a sizable portion of the funds I had previously deemed lost forever
Mango 1 star review on 22nd July 2025
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Posted 8 months ago
I am writing to express my sincere appreciation for the outstanding services provided by Alpha Recovery Firm in the recovery of funds I lost to a sophisticated online investment scam. From the initial consultation through to the successful resolution, their team demonstrated the highest level of professionalism, discretion, and technical expertise. Communication was consistent and transparent, and I was kept informed at every stage of the process. Thanks to their diligent efforts, I was able to recover a significant portion of my lost assets. I would not hesitate to recommend Alpha Recovery Firm to anyone seeking trustworthy and effective financial recovery services.
Mango 1 star review on 6th July 2025
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Posted 8 months ago
Horrible service at mango Fairview language barrier no one spoke English or services with a smile. The manager should not be working if she can’t speak the language or communicate with a smile !!!!!!
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Posted 9 months ago
HORRIBLE. I had a wedding and bought a nice trench coat to wear to event; the order canceled itself THREE times, due to "out of stock". Even though, the item was actually never out of stock on the website, just internally I guess. They don't update their inventory; I spent a whole month buying the coat over and over and still haven't found a solution. Ive waited hours on the phone for them to have no solution or idea of situation. I got no trench coat for the wedding.
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Posted 9 months ago
Horrible customer service. Stole my money. I made a return for 2 hoodies and they refunded me for only 1. I've sent 4 emails in the past 5 months and still zero reply on the situation.
Helpful Report
Posted 9 months ago
Mango is rated 2.4 based on 219 reviews