Shpock Reviews

Name: Shpock
Rating: 1.31

1.3 Rating 153 Reviews

6 %

of reviewers recommend Shpock

Company Reviews

Questions

Metrics

1.3

Based on 153 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Avg Email Response Time	25 minutes

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Shpock 1 star review on 24th August 2023

Gabriel Kirchhof

Julie

Shpock 1 star review on 30th December 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wow - I guess i am not alone in this, i have been a member for three years with excellent rating as a buyer and a seller - for no given reason had my account restricted! And i have not heard from shpock since”

Helpful Report

Posted 4 years ago

“i paid £5.00 to list some items and the following day was suspended after quite a lot of emails sent to ask why i get the same message back go to questions for you answer. time and time again seems they dont have any one to get back to you. all you get is the same silly message.”

Helpful Report

Posted 4 years ago

“Still waiting for funds to be released from game , everything has been confirmed please I need the money”

Helpful Report

Posted 4 years ago

“You don’t reply to emails been trying for weeks to delete a account”

Helpful Report

Posted 4 years ago

“Customer service is no existent on this site, one instance, they should not be allowing reptiles for sale, it is even stated on their help page, as a forbidden item!!! They allow certain species of tortoises on here for sale, without their appropriate CITES paperwork, which is 100% ILLEGAL!😤 They need to stick to the rules.........or be shut down.”

Helpful Report

Posted 4 years ago

“Sold a product person paid I to shpock wallet they have now received the item the money still pending its been 3 days now and its still pending I need my money”

Helpful Report

Posted 4 years ago

“People making new accounts asking for adress and dont collect this has happend alot recently . They seem to just want adresses scam . Dont accept unless good reviews and make that 5”

Helpful Report

Posted 4 years ago

“This site needs to shut down. It is an absolute disgrace. Some of the sellers and buyers are quite happy to waste everyone's time and 's h I t t y shpock gives then the freedom to get away with it, whilst genuine sellers and buyers are getting penalised.”

Helpful Report

Posted 4 years ago

“The thieves at Shpock TOOK £18+ from me for the premium 3 month service, YET DIDNT SUPPLY ME WITH IT!!! THIEVING RATS”

Helpful Report

Posted 4 years ago

“Abysmal! Shpock restrict or block accounts for no good reason. They allow scammers and awful abusive people to run riot on the site. They never respond to emails, yet they remove items and tell you that you have broken the rules. But they are wrong in my case, as the item was reported unfairly!!! So they took the word of a time wasting troll and just blocked me from selling. 100% positive feedback, I respond to every buyer, am always polite and respectful, even when others are not. But Shpock prefers riff raff on their site than good honest people. It is like they are desperate to gain the worst rating a website has ever had. Vile site, will never use again...off to Gumtree.”

Helpful Report

Posted 4 years ago

“This selling site is a disgrace. Customer service is appalling & they think more of the time wasters than the decent sellers/buyers. Pathetic!”

Helpful Report

Posted 4 years ago

“I live selling on there and I lo e buying on their. Everything u get cheaper and hardly used local area too as I can't drive people drop. Items to me so makes life more easier if your a mum like me”

Helpful Report

Posted 4 years ago

“Absolutely awful customer services. Continue to allow a SCAMMER to advertise items even though he does not post them after receiving payment. Lots of complaints about this seller but still remains on their website and Shpock do NOT reply to customers when complaints are made. Stick to EBAY”

Helpful Report

Posted 4 years ago

“Terrible Shpock Team Complaint response. I reported to the Shpock team about a seller making threat to my life when a feedback was left for a seller not wanting to follow the sale through after deal was aggreed. To my shock to receive a respond minutes layer from the Spock team stating ""Hello ........, please bear in mind that you entered a legally binding agreement. Therefore, please get in touch with Joao P. quickly and finish the deal properly. If you do not respond soon we will be forced to restrict your account. Kind regards, your Shpock-Team. This is very disturbing that the team don't thoroughly investigate complaints before making decisions that can be lead to fatality.”

Helpful Report

Posted 4 years ago

“do not answer emails , are rubbish and don’t care about customers”

Helpful Report

Posted 4 years ago

“A lot of time wasters on here making an offer you accept and then you hear no more from them again, also people saying they dont have paypal and expect you to drive to their house. This isnt Shpocks fault but many idiots and time wasters on here also when an item allegedly sells it prints sold on your ad that makes other customers think the item is no longer available. I sell new items that have a constant supply of stock would be much better if Shpock just listed the amount sold not stamping sold on your ad when it may not have sold because a time waster hasnt paid you or got back to you.”

Helpful Report

Posted 4 years ago

“Recently had a terrible experience with one of the sellers on the app. The seller was horrible on the phone to which I proceeded to write true comment on the sellers page. Surprisingly a few seconds later the comment was removed by the seller. Quite shocked that dishonest sellers and allowed to use such a platform to the disadvantage of consumers.”

Helpful Report

Posted 4 years ago

“I came back from holiday to find that shpock had restricted my account because of a lady who didn’t collect her items st the post office two months later I have provided proof I posted with tracking number and have given a refund but still my account is restricted I have over 800 rating all positive. So makes me angry how this can happen without looking at the bigger picture”

Helpful Report

Posted 4 years ago

“Had my account restricted for advertising something I didn't no I couldn't.. They removed it wich is fair enough but then they restricted my account without a reply to several emails I've sent shocking service”

Helpful Report

Posted 4 years ago

“Hi. Use Shpock for over 2 year with no problem until recently my and my husband account was restricted. Trying to contact Shpock team but as usual no answer. Good app. Very bad customer service... Mvmv53@googlemail.com Meg. G”

Helpful Report

Posted 4 years ago

Shpock is rated 1.3 based on 153 reviews