Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,700 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,700 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did not get the size right the first time, returned the original pair for an exchange, which arrived very promptly. Good service. The shoes themselves do not appear very comfortable, but let's see how it goes”

Helpful Report

Posted 11 years ago

“quick delivery - goods as described - good value”

Helpful Report

Posted 11 years ago

“Good accurate customer service when inquiry made over the phone. Quick delivery, Well fitting shoes, as described. Recommended.”

Helpful Report

Posted 11 years ago

“i have bought a few pairs of boots from you and have been very satisfied with the quality of the items but have to say i am very disappointed with the colour of these boots they do not look anything like the picture they are alot darker and i have got a pair that is the same colour from you already. they will get worn but would have been nice if the colour had been true to the picture”

Helpful Report

Posted 11 years ago

“Prompt delivery . Excellent value. Good quality.”

Helpful Report

Posted 11 years ago

Hi Derek, Thank you for using Shuperb.co.uk for your purchase. Hope you enjoy your new shoes. if there is anything else we can do for you please get in touch. Kind Regards Dhru Shuperb.co.uk

Posted 11 years ago

“The shoes are fantastic and for a great price as well! The experience on the site is pretty good as well. My only trouble was that there is no information on boys/kids shoe sizes, so I had to buy two pairs to be sure .”

Helpful Report

Posted 11 years ago

Hi, We really appreciate your comment and take feedback seriously. We are currently looking into our kids shoe listing and looking to incorporate a kids size guide making it easier for you. If there is anything else we can help you with please feel free to get in touch. Kind Regards Dhru Shuperb.co.uk

Posted 11 years ago

“A great looking pair of boots, well made - yet to see how they wear as they were bought for winter - but excellent value and speedy delivery.”

Helpful Report

Posted 11 years ago

Hi, Thank you for using Shuperb.co.uk for your purchase of winter boots, i hope you enjoy them closer to the time. If there is anything else please do get in touch. Kind Regards Dhru Shuperb.co.uk

Posted 11 years ago

“Quick delivery, good quality & excellent price. Will use again & again. Many thanks!”

Helpful Report

Posted 11 years ago

Hi, Thank you for your review, we are glad you chose to purchase with us. If there is anything else we can help you with feel free to get in touch. Kind Regards Dhru Shuperb.co.uk

Posted 11 years ago

“Quick delivery, shoes are nice and comfy making them ideal for long walks, good value.”

Helpful Report

Posted 11 years ago

Hi Alan, Thank you for choosing Shuperb.co.uk, I hope you enjoy your long walks with your new shoes. If there is anything else please feel free to get in touch. Kind Regards Dhru Shuperb.co.uk

Posted 11 years ago

“The goods were delivered as stated. They were exactly what my grandson had expected so he was not disappointed.”

Helpful Report

Posted 11 years ago

Hi Maureen, The team at Shuperb.co.uk is delighted your grandson is thrilled with his new pair of shoes. If there is anything else we can help you with please feel free to get in touch with one of our expert team members. Kind Regards Dhru Shuperb.co.uk

Posted 11 years ago

“Only reason i didn't give a Very Good rating is because of the delivery.I know it is free delivery but, If they could speed up the delivery process then you they would be PERFECT.”

Helpful Report

Posted 11 years ago

Hi Neil, I would like to thank you for your feedback. Our standard delivery usually takes 2-3 working days. There is a faster delivery option which usually arrives the next working day depending on the time of order. If there is anything else we can do to improve your experience feel free to get in touch. Kind Regards Dhru Shuperb.co.uk

Posted 11 years ago

“Quick service. Good value for money and nice shoes but one of them had a broken stitch. Not enough to warrant returning them and was fixed by a drop of superglue.”

Helpful Report

Posted 11 years ago

“Very happy with my purchase. I was kept informed on when the item would be delivered. It arrived on time. I was not disappointed in any way! Would recommend Shuperb to anyone!!”

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Posted 11 years ago

“The shoes arrived in a timely fashion and fit alright. They are just what was being looked for, for the wedding.”

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Posted 11 years ago

“Very pleased with the prompt service and communication from shuperb. Will definitely use them again.”

Helpful Report

Posted 11 years ago

“These boots are well made and contain all the features you would expect in good pair of quality cowboy boots. They have however been specially treated to maintain their matt finish, and if you like your boots shiny, it appears no amount of polishing or buffing on these will alter their finish. You could try a matching colour shoe dye application, leave to dry, and then try polishing them to give them a lustre”

Helpful Report

Posted 11 years ago

“I e-mailed Shuperb prior to ordering my goods to check if Wellies were true to size. I was told they were, but when they arrived, they were slightly smaller than my existing wellies of the same size. I e-mailed Aiysha at Shuperb and told her I”

Helpful Report

Posted 11 years ago

“quick, easy, delivered in good time price was right first class”

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Posted 11 years ago

“A large sort sortiment on Chelsea boots and Desert boots which is a little mania for me, I´m a collecter. I live in Sweden and here is it a litltle bit hard to find theese boots online. Shuperb has a pretty large sortiment and the delivery was really fast! A good idea to order from this firm.”

Helpful Report

Posted 11 years ago

“The delivery was really quick. And for the price I paid the standard and quality of the pair of shoes were to a good standard.”

Helpful Report

Posted 11 years ago

We are delighted for your review. Thank you for choosing Shuperb. If there is anything else we can do for you feel free to get in touch. Regards Dhru Shuperb.co.uk

Posted 11 years ago

Shuperb is rated 4.7 based on 17,700 reviews