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Simple Lighting LTD Reviews

4.7 Rating 902 Reviews
93 %
of reviewers recommend Simple Lighting LTD
4.7
Based on 902 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Simple Lighting LTD Reviews
Anonymous
Anonymous  // 01/01/2019
“Brilliant ill 100% be using again”
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Posted 4 months ago
“great prices and fast delivery”
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Posted 4 months ago
“Great lights,good prices,arrived on time. Thank you”
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Posted 4 months ago
“The bulbs were well-packaged, dispatched and delivered promptly, and were good value”
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Posted 4 months ago
“SimpleLighting customer support was brilliant, replied fast and ensured I purchased the correct product which is now fitted and working well. Fantastic service. Thank you.”
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Posted 4 months ago
“Had a problem with leads I ordered not fitting the lights I'd previously bought and contacted simple lighting for advice. After exchanging a few messages with Chris it was resolved. Really appreciate them taking the time to help and resolve by sending an alternative cable. Great customer service and will definitely recommend to others, and use again. 👍👍👍👍👍”
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Posted 4 months ago
“Great service as always and fast delivery. Very helpful on the phone with advice”
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Posted 4 months ago
“Simple Lighting appears to be interested only in making sales. I am a trade customer and spend alot of money every year. On this occasion, however, they sent the wrong items with my order. Arranging for the incorrect goods to be collected became extremely frustrating and time-consuming. It took around 30 emails and at least 3 hours of phone calls to resolve the issue. Simple Lighting showed very little interest in taking responsibility for their mistake or arranging a straightforward return. What should have been a simple solution turned into a lengthy and stressful process. In my experience, Simple Lighting is only "simple" when taking your order; once a problem arises, they become one of the most difficult companies to deal with.”
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Posted 4 months ago
“Average quality. ordered 25 of the same but came with 23 of the kind I ordered and 2 different ones. Managed to use the odd 2 for bedside lights which are unseen so that sorted the mistake out. As I said a bit flimsy but once fitted they are ok for the money.”
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Posted 4 months ago
“Item came very quickly”
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Posted 4 months ago
“Absolutely brilliant. Very quick delivery. Outstanding customer service.”
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Posted 4 months ago
“Very efficient. Lots of emails to confirm order tthen despatch.”
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Posted 4 months ago
“Good online ordering process through to delivery .”
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Posted 4 months ago
“Product ok but delivery much too slow and expensive. Tracking number provided was not recognised by courier so was unable to anticipate arrival.”
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Posted 4 months ago
Hello, We’re sorry to hear about the slow and expensive delivery and the tracking issue. I have personally looked at the order, and I would describe it as borderline on-time. At the point of order we stated 3-5 days (as you chose standard delivery) and we were the 5th day. Speaking openly, this isn't our target we target to delivery around day 3 or 4. I will feed this back to the correct team and we will try our best to be quicker. Kind regards, Team Simple Lighting LTD
Posted 4 months ago
“Very happy with this purchase! The LED looks great, good quality, and the delivery was fast. Thank you!”
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Posted 4 months ago
“Absolutely delighted with the luminaries and service. HUGE THANKS 👍🏻”
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Posted 4 months ago
“Easy to order,good value and promptly delivered.No point shopping around”
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Posted 4 months ago
“Very simple purchase process. Quality products. Recommended seller. Thank you.”
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Posted 4 months ago
“Quick delivery, quality products, quality company. Will definitely use again.”
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Posted 4 months ago
“Good product, well packed & delivered on time.”
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Posted 4 months ago
Simple Lighting LTD is rated 4.7 based on 902 reviews