Simple Contacts Reviews

Name: Simple Contacts
Rating: 4.59

4.6 Rating 1,467 Reviews

89 %

of reviewers recommend Simple Contacts

4.6

Based on 1,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with the service. They could not read my doctors writing on the prescription...so they called the doctor and double checked it. I felt very confident that they had it correct. They wrote me emails throughout this process to keep me informed.”

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Posted 7 years ago

“The contacts themselves are as they should be, and the pricing is wonderful with the occasional sale that really helps cut down on the price. My biggest issue is the packaging. Both times I have received my contacts, they are in a massive box compared to the contacts. This recent box was about a foot long and a few inches wide and tall for a box of contacts that is only a few inches long and less than an inch tall. It easily could have been packed in a padded envelope or even a normal envelope, so the box is completely uncalled for and seems wasteful. I still like the company and how easy they make it to order contacts, I just hope they make the shipping a bit more logical with packaging.”

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Posted 7 years ago

“Great service!!!”

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Posted 7 years ago

“Very poor response from customer service. Did not address any of my concerns in a timely manner.”

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Posted 7 years ago

“Easy to use ! Very helpful if help is needed . Good prices , very reliable and great service !”

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Posted 7 years ago

“The process was very clear and easy! Thanks, Simple Contacts!”

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Posted 7 years ago

“Beautiful just beautiful. Will be ordering again soon. Thank you.”

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Posted 7 years ago

“So easy and convenient.”

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Posted 7 years ago

“Simple and easy, just the way I like it!”

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Posted 7 years ago

“Easy, quick, and affordable”

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Posted 7 years ago

“Super easy, as my rx was already on file with them and got them fast.”

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Posted 7 years ago

“Excellent customer service”

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Posted 7 years ago

“Shipping take a bit too long.”

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Posted 7 years ago

“Love this app!!! ♥️”

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Posted 7 years ago

“Easy ordering and fast delivery!”

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Posted 7 years ago

“Super easy and fast. Perfect”

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Posted 7 years ago

“Cheaper price, but not worth the hassle of actually recieving contacts. Quality over Cost.”

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Posted 7 years ago

“Simple contacts has made it easy to reorder and receive my contacts. I am a busy working mom and have always found it difficult to place and pick up orders. The only reason I didn’t give it a five is because I recently placed an order that was damaged by UPS which, I understand is not the fault of simple contacts. However, the communication and follow up from the email/text message numbers were delayed several days and made me question my order and my large payment. Faster communication would be more reassuring. A working customer service line would have been nice too. I will use simple as contacts again for sure !!”

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Posted 7 years ago

“Super convenient and great communication!”

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Posted 7 years ago

“Quick, easy and reasonable.”

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Posted 7 years ago

Simple Contacts is rated 4.6 based on 1,467 reviews