Simple Moving Labor Reviews

Name: Simple Moving Labor
Address: 3700, Rufe Snow Drive,, Fort Worth
Rating: 4.37

4.4 Rating 1,167 Reviews

82 %

of reviewers recommend Simple Moving Labor

Company Reviews

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Metrics

4.4

Based on 1,167 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

866-767-5348

Location:

3700, Rufe Snow Drive,
Fort Worth
76180

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt, courteous and did an excellent job.”

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Posted 3 years ago

“Pleasant guys, worked hard”

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Posted 3 years ago

“They were a little late getting here but did a great job unloading.”

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Posted 3 years ago

“Using SML to unload the truck was one of the best things with our move. The labors were very courteous and helpful putting everything exactly where we need them. They even went as far as to put the legs back on the couch that had to be removed for loading on the truck. Will definitely use them again and refer to friends.”

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Posted 3 years ago

Glad we could help.

Posted 3 years ago

“Terrible experience”

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Posted 3 years ago

Sorry we missed the mark. Don't hesitate to give us a call so we can better understand what occurred during your service.

Posted 3 years ago

“OUTSTANDING JOB, VERY PROFESSIONAL.”

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Posted 3 years ago

THANK YOU!!!

Posted 3 years ago

“Everything about your service was great from start to finish. I'd recommend everyone call you anytime they want great loading and unloading service.”

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Posted 3 years ago

We love it when we get it perfect - Thank you for the feedback. Feel free to everyone know they can hit us up online too!

Posted 3 years ago

“Very helpful. I decided to get movers last minute and they were very helpful. I then had to reschedule twice last minute and they helped with this as well.”

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Posted 3 years ago

“we loved working with sml!”

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Posted 3 years ago

We loved working with you too!

Posted 3 years ago

“Very timely, informative, and understanding when we had to reschedule due to icy conditions. The team came the next day no problem!”

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Posted 3 years ago

Thank you for the kind review! Happy we were able to make the adjustment.

Posted 3 years ago

“Did not load me very good had to leave a few things behind because they did not stack things properly”

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Posted 3 years ago

Sorry to hear. Give us a call so we can review what occurred on your account with you. Reach out to 866-767-5348

Posted 3 years ago

“The movers were excellent. They were on time, polite, worked efficiently and expertly. I couldn't be more pleased.”

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Posted 3 years ago

Glad to hear it. We will make sure the crew members hear your positive review. Thank you for the feedback!

Posted 3 years ago

“They were very good and careful with everything.”

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Posted 3 years ago

“Movers were late. Supposed to arrive between 1-2 pm, did not arrive until 2:25pm. They were friendly, but were extremely slow. They seemed very out of it when they arrived, which seemed to wear off throughout the two hours, so got better as the time went on. The one lead gentleman was good at packing the items into the truck, but the other two really were simply just muscle. I would not hire again.”

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Posted 3 years ago

Sorry to hear it did not go well. Don't hesitate to reach out to discuss your account with our staff so we can try and make it right.

Posted 3 years ago

“They did a fantastic job.”

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Posted 3 years ago

“The team was efficient and clearly knew how to properly pack a truck. Excellent staff.”

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Posted 3 years ago

“I will never use this company again! Gave me a price for 2 hours, stated it took 3 hours and 10 minutes then rounded up to 3.5 hours. When I questioned then how much to add an additional mover to assist they informed me it would be better to keep just 2, which it would have been cheaper to get the 3rd mover! Not only did they not contact me regarding additional 1.5 hours they would charge, they just Charged my card. I’m still waiting on an invoice which they mentioned my wife signed with a time of arrival and a time of completion. 3 hours and still haven’t received anything. This explains why they were taking their time and have only one mover bringing items while the other was in the pod. This is the reason I figured 3 movers total would be better. Although they assured me no 2 is good. When we unloaded in 2019 we had more belongings and it took 1.5 hours to unload with only 2 movers. Being we have gotten rid of couches/bed/clothes (boxes) and it now taking much longer to load is beyond me! I was at work, my wife was home with kids. So they seemed to take advantage of this situation and take their time. I will never use this company for any future moves!”

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Posted 3 years ago

Thank you for reaching out. Notes indicate you spoke with our rep earlier got this all sorted out. Let us know if there is anything else we can do to help.

Posted 3 years ago

“Had four teenagers show up at 1:55 fro a 1-2 window. Whatever. As we were working, they stood there watching us, not offering any help. When we finally told them what to do, one watched the other three teens almost drop a squat rack on top of a priceless family heirloom. They took offense when one was told to “get your hands out of your pockets and help”. Then they left. Completely unprofessional, unprepared, and did not come equipped to lift a finger. This entire setup feels like an elaborate mousetrap. They were there to milk the clock and had no intention of ever lifting heavy items or listening to their customers. These were not movers, these were children and acted as such. Them quitting within five minutes of arriving was a blessing in disguise. I called a couple friends over and we completed the entire load in 2.5 hrs. I’m confident the “movers” would have damaged walls, personal belongings, and didn’t have the experience to make everything fit into two pods. Abhorrent experience. Look elsewhere for moving help.”

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Posted 3 years ago

“My experience with SML was horrible! I will never use SML again, and would not recommend SML to anyone. I used SML for loading and unloading in connection with a move (4 bedroom house) from Chicago, Illinois to Knoxville, Tennessee. During the loading, SML's movers destroyed a very expensive Thomasville mahogany china cabinet. I took photos and called SML and reported the damage at the time it occurred. I also noted the damage in the paperwork I signed when SML's movers finished the loading. SML sent me paperwork, which I completed and submitted to SML's claims department, along with photos of the damaged China cabinet, within one week. It has been nearly FIVE MONTHS since I submitted my damage claim to SML and I have not received any response from the company, despite calling SML's claims department six times and leaving messages (you always get voicemail when you call SML's claims department, never a real person).”

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Posted 3 years ago

“The movers packed and loaded nicely. But unloading was a disaster which led me to file 2 claims for damaged antique furniture. Three weeks ago I submitted an invoice of the repairs made. I’ve left numerous emails and messages to no avail. I decided not to file a claim on my 19th century French provincial China cabinet. The movers were upfront about the scratch but denied damage on top which I saw after the fact. Rather than move it back in my house through wide open front door, they chose my garage through a small door in laundry room banging the top. Unfortunately I picked the wrong simply moving company with the worst reviews.”

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Posted 3 years ago

Simple Moving Labor is rated 4.4 based on 1,167 reviews