Simple Moving Labor Reviews

Name: Simple Moving Labor
Address: 3700, Rufe Snow Drive,, Fort Worth
Rating: 4.36

4.4 Rating 1,173 Reviews

82 %

of reviewers recommend Simple Moving Labor

Company Reviews

Questions

Metrics

4.4

Based on 1,173 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

866-767-5348

Location:

3700, Rufe Snow Drive,
Fort Worth
76180

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The team that did the loading was pretty good. The main guy seemed good at loading and organizing but the other two guys were just lifters and didn't seem experienced or knowledgeable. The boxes seemed to be handled and rotated without too much care during the process, perhaps because it would have been too inefficient. Still though, the loading process took 5 hours, which was much much more than the two hours that I expected. I was able to unload the truck in 2 hours with fewer people.”

Helpful Report

Posted 3 years ago

“The guys called and asked if they could arrive quite a bit early which was fine. I gave them flavored waters and they seemed efficient and fast. However when I went to unload, what a disaster. The fellow in the truck put things clearly marked with red "fragile" labels mashed in between other boxes on their sides, underneath heavy items, every which way. I could also feel that the load was uneven as I started driving. I heard the other guy reprimand him one time, "Those are ROCKS!" as the guy in the truck set my rock collection bin right on top of a stack of fragile boxes. But--there they sat. I had given these two guys a huge tip, too, which I now regret. I couldn't see the way things were loaded until I moved the bookshelves near the door. They were nice fellows, and fast, they didn't forget or drop anything, but did an irresponsible job packing the truck. They should have stacked the heavy banker's boxes and put the fragiles on top at the back. The more experienced guy should have taken the kid aside and set him straight. Whatever their hurry that morning, it cost me a decent move and broken items. Not happy.”

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Posted 3 years ago

“They arrived on time & worked hard, but left some items around the house that should have gone into the truck but did not even make it to the staging area. Other than this little mistake, they did a fine job.”

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Posted 3 years ago

“Unprofessional, somewhat lazy. No uniform. One of the workers smelled of booze.”

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Posted 3 years ago

“The original movers were to meet me at my storage unit at 8-9am. When they didn't who up, I tried to call, but was on hold for several minutes and requested a callback. When called back, the call was dropped when I answered. I then called back, waited on hold for ~45 minutes, and was told the movers cancelled and a new crew was to contact me with a new time. After several contacts with commitments to show at various time frames, they finally arrived at ~2:50pm. I was in the hot sun waiting for almost 7 hours based on missed commitments and promises! This was my 3rd and final use of SML.”

Helpful Report

Posted 3 years ago

“The guys worked hard. However we have yet to see our final billing. The Penske truck ramp would not come out for use causing a 2 hour over time for unloading. Penske said they would refund the over time cost if we could show the invoice and reason for the overage. We need the invoice commented about the ramp issue.”

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Posted 3 years ago

“The team did a great job!! On time, professional, and treated my personal belongings with care and respect. Thank you!!”

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Posted 3 years ago

“Excellent!”

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Posted 3 years ago

“Careful and efficient staff.”

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Posted 3 years ago

“The guys were great, on time, but with a very small load to move they seemed to want to hurry a bit much. So rather than helping each other with larger items (bed frame) they carried them signally leading to hitting a door frame. Not serious but not necessary.”

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Posted 3 years ago

“Movers met expectations and the move went smoothly.”

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Posted 3 years ago

“Very good hard workers. Will use again in future moves.”

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Posted 3 years ago

“Your guys were awesome! and non stop professionals! Highly Recommended!”

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Posted 3 years ago

“We were not able to hire a moving company within the timeline of our move. We rented a truck and hired SML labor to load the truck. The two movers arrived on time and the lead person was very careful with the manner the truck was loaded. Would recommend their services.”

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Posted 3 years ago

“Excellent work, excellent customer service.”

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Posted 3 years ago

“They were great”

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Posted 3 years ago

“The movers don’t show up til the very end of the window and then charge the whole time.”

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Posted 3 years ago

“The loading movers in Florida were slow, I was not impressed. I attempted to report the second movers in Chester, VA for the scam they tried to pull, I have never been contacted back again. They did no work, I was charged for services, and I incurred a financial loss due to the theft attempt. I had to pay another company $400 to unload my truck. I have not received my money back from simply movers, plus I have proof of my claim. I regret not calling the police. Poor customer service. I will post this information as often as possible. Worst moving company ever. I will make sure no one within my reach ever employs your company.”

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Posted 3 years ago

“The team was on time, fast, and hard workers. They were also very friendly and courteous. This was my second experience with SML and I would highly recommend them.”

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Posted 3 years ago

“Extremely happy. Setting up was easy, our house for rent didn’t go through, had to move in 2 days after the scheduled, moving crew accommodated our requests and did the impossible to send help on the day we needed. Feeling really blessed for having found SML during this move! Thank you very much!”

Helpful Report

Posted 3 years ago

Simple Moving Labor is rated 4.4 based on 1,173 reviews