Simple Moving Labor Reviews

Name: Simple Moving Labor
Address: 3700, Rufe Snow Drive,, Fort Worth
Rating: 4.37

4.4 Rating 1,167 Reviews

82 %

of reviewers recommend Simple Moving Labor

Company Reviews

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Metrics

4.4

Based on 1,167 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

866-767-5348

Location:

3700, Rufe Snow Drive,
Fort Worth
76180

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was great. The movers were professional and knowledgeable. They were very respectful and helpful. I would you use their services again because they were amazing.”

Helpful Report

Posted 3 years ago

“I used 2 crews. 1 in Kissimmee Fl. They were excellent. Couldn’t ask for a better crew. 2nd was in Sneads Ferry NC. They were good but not in the same league as the 1st crew. Overall very satisfied.”

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Posted 3 years ago

“The team that did our move were very professional and courteous the only reason for 4 out of 5 is that their equipment was was lacking and their coordinating efforts were more of a B game not an A game hence the labor time was 5 1/2 hours instead of 3 1/2 - 4 hours ....a 4th person would have made a big difference”

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Posted 3 years ago

“The 2 young men very professional and nice. They unloaded the truck quickly placing items where I wanted them. They even moved some things around for me. I would gladly hire them again.”

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Posted 3 years ago

“The 2 guys that came today and loaded our moving truck were AMAZING! They were creative (I couldn’t get something off the wall), they were helpful (I needed help getting something into a neighbors car to go to the landfill), and they were all-around just great guys. We are 6 hours into our cross country drive and just looked into the back and nothing has moved. They were perfect!”

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Posted 3 years ago

“Came on time. Brought what they needed. Worked fast and hard. Were very organized. All done in less than 2hrs minimum. We were very pleased.”

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Posted 3 years ago

“We were very pleased with our experience with SML. Although our unloading labor was a little over 1 hour late due to a delay in a previous job, they more than made up for that time with the speed at which they performed our work. Even moving quickly, they were very careful with our property and very friendly overall.”

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Posted 3 years ago

“Fantastic Team (Sean and Spencer) of efficient, effective, thorough, and polite movers from SML. We were absolutely thrilled with these two hard-working movers who made our move so much smoother and more pleasant. We are most grateful!”

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Posted 3 years ago

“From the moment I submitted my information online to the moment the gentlemen left after helping unload my truck it was a great experience. Everyone I dealt with was courteous and professional. Care was taken with my belongings, and the gentlemen even took the time to be sure larger furniture items were placed where I wanted them to be. Would recommend and use again, especially for the price.”

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Posted 3 years ago

“Other than being late this time, they were super again.”

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Posted 3 years ago

“The movers assigned to me showed up on time, they were extremely professional and they did an amazing job. Count me as a very satisfied customer.”

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Posted 3 years ago

“Movers were very quick and careful unloading our large pod. They also helped set up the beds. The only drawback was that they had no tools with them that day but fortunately my husband always has any needed for assembling.”

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Posted 3 years ago

“The movers were several hours late. The ones that finally showed up were good once I got them started. The company was helpful in getting someone to show up.”

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Posted 3 years ago

Thank you for your patience and we are sorry for the delay. Glad they did a good job upon arrival arrived.

Posted 3 years ago

“I understand that SML contracts out for services but the individuals who did our move banged up walls, left marks on the carpet, left items in the back of the moving truck, and also threw their garbage in the back of the moving truck before closing it and saying they were finished. Oh, and did I mention that they were also very late in arriving? Multiple excuses were used. Very disappointed. I would never use this service again.”

Helpful Report

Posted 3 years ago

Sorry to know there was damage and service did not meet the mark. Please reach out to us at 866-767-5348 to discuss possible resolutions.

Posted 3 years ago

“Simple is the key word! Very responsive, true to their word and quality movers. I was waiting for the hidden fees and there were none :)”

Helpful Report

Posted 3 years ago

“Company did not pass all by our phone number to 3 man move by crew as requested by the customer so they were wandering around for an hour. Knocked on door and woke up our 3rd shift working neighbor instead. Disappointed in that and 2 guys did not come with masks so had to seek them out as well. That took a while because they got stopped by trains and did not know the alternate route around them. Rest went smoothly and guys were pleasant. The guy in charge insists his boss never passes along customers contact phone numbers.”

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Posted 3 years ago

“I found SML on line and am very glad I did. We only had a small move of one bedroom but much of the furniture was too heavy and bulky for us to handle. The two guys arrived on time and went right to work. They were courteous and professional and the entire experience went off without a hitch. They were careful of our belongings and gladly took and suggestions I offered as to how to organize the furniture in the new location. I can highly recommend SML for any of your moving needs. They are both professional and well priced.”

Helpful Report

Posted 3 years ago

“We had 3 in the SML team to load our truck. One was the lead or supervisor (Ms. Johnson). She was very professional with me and her team. Her communication was clear and her organizational skills apparent. The team worked efficiently. One of the team members displayed arrogance to me and the SML team. He appeared to be knowledgeable; and at times, he talked over Ms. Johnson and me, exhibiting disrespect and unwilling to listen. His demeanor was one of "know-it-all" which impeded communication. We had segregated items to three distinct sections in the basement because the truck had 3 stops (Good Will; Electronics Disposal and Storage Shed; SML doing only 1 stop (Storage Unit). I believe because of the recalcitrant team member (I don't know his name) when we stopped at the Goodwill location, we found several items that SML should have unloaded at the storage unit. Ms. Johnson and Derrick (excellent team members) had introduced themselves to me, but the third did not. Ms. Johnson may have told me the third person's name; I don't recall. I am engaging SML to unload my truck for my move from San Antonio to St. Louis the first of May. I would be pleased to have Ms. Johnson and Derrick handle my move. Please do not assign the third member to this move. Ms. Johnson exhibited what I call "polite firmness" with the third gentleman and I believe she did what was reasonable to direct him without creating a customer service "issue." He was not appropriately responsive. I will add that I tipped all three individuals; I decided it would be more divisive for the SML team if I withheld a tip for the less cooperative individual. Linda”

Helpful Report

Posted 3 years ago

First and foremost, thank you for the wonderful feedback Linda. We will add your request to your upcoming order. Secondarily, thank you for teaching me a new word - "recalcitrant" -

Posted 3 years ago

“everything went great.”

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Posted 3 years ago

“The gentlemen were courteous, efficient, and flexible. Would use them again.”

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Posted 3 years ago

Simple Moving Labor is rated 4.4 based on 1,167 reviews