Simply Removals Reviews

Name: Simply Removals
Address: Simple House, 33 Riverwalk Road, Jefferys Rd, Enfield, London
Rating: 4.40

4.4 Rating 377 Reviews

83 %

of reviewers recommend Simply Removals

Company Reviews

Questions

Metrics

4.4

Based on 377 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

02089836044

Location:

Simple House, 33 Riverwalk Road, Jefferys Rd, Enfield
London
EN37QN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simply removals weren’t the cheapest option I found but I was extremely satisfied with the service. Everyone from the people on the phone to the removers were friendly, efficient and and professional. My move was quite complicated and last minute but they really took away a lot of stress. I will recommend their service.”

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Posted 6 years ago

“We moved back in February and the 3 guys were brilliant. Arrived on time, packed the van really well, carried all furniture safetly and gently from our 3 story home into our new home. Worked really hard and were polite and considerate with our belongings. Would recommend!”

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Posted 6 years ago

“Simply the best so very happy”

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Posted 6 years ago

“Could not fault the team on the day brilliant and hardworking. Totally impressed with whole service from start to finish.”

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Posted 6 years ago

“Very happy to recommend to anyone . The guys helping with the move were so helpful”

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Posted 6 years ago

“Both pickup and delivery were late. Delivery was over 2 hrs outside of the window because the drives stopped to watch the football and delays getting the items out from there storage facility.”

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Posted 6 years ago

Dear Customer, I am sorry to hear you have not had a positive experience with Simply Removals. Unfortunately we do not appear to have a record of your complaint. If you would like to contact us at Customerservice@simplymovinggroup.co.uk we would be happy to look in to it for you. Kind Regards Customer Service Team

Posted 6 years ago

“We were made very uncomfortable by the men who were undertaking the work halfway through when they described our asian neighbours as 'dirty' and continued to share their racist views with us. We were unable to say anything to the men about this because they were halfway through moving all of our stuff, a fact I'm ashamed about to this day.”

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Posted 6 years ago

Dear Customer, I am sorry to hear you have not had a positive experience with Simply Removals. We are shocked and saddened to read of you allegation and will ensure this is passed on to senior management. I will ensure this is fully investigated. However with this being said unfortunately we do not appear to have a record of your complaint, as to why this had not been investigated at an earlier date. Kind Regards Customer Service Team

Posted 6 years ago

“I was not happy with the service I received and would not recommend.”

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Posted 6 years ago

“The drivers turned up late, insisted that my partner and I help load and unload the van and treated our furniture and personal belongings with no respect .”

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Posted 6 years ago

Dear Kelly, I am sorry to hear you have not had a positive experience with Simply Removals. Unfortunately we do not appear to have a record of your complaint. If you would like to contact us at Customerservice@simplymovinggroup.co.uk we would be happy to look in to it for you. Kind Regards Customer Service Team

Posted 6 years ago

“Very professional at all times although a few items were left behind. Apart from that I would recommend Simply Removals.”

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Posted 6 years ago

“Efficient service and very helpful delivery men.”

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Posted 6 years ago

“Great service. On time and faultless.”

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Posted 6 years ago

“Three hours late. Ignored labels. Refused to take everything. Van too small. Broke a few items. A few items missing.”

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Posted 6 years ago

“Great job. Done quickly. Nice, very helpful workers. Good price as well.”

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Posted 6 years ago

“Highly recommend Simply Removals. Very good value and professional team.”

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Posted 6 years ago

“Fantastic company, took all the stress out of selling a home and moving. They guys were very professional and most helpful. I would most certainly recommend them.”

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Posted 6 years ago

“Very helpful office staff and great removal crew. Will definitely recommend!”

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Posted 6 years ago

Simply Removals is rated 4.4 based on 377 reviews