Simply Removals Reviews

Name: Simply Removals
Address: Simple House, 33 Riverwalk Road, Jefferys Rd, Enfield, London
Rating: 4.40

4.4 Rating 377 Reviews

83 %

of reviewers recommend Simply Removals

Company Reviews

Questions

Metrics

4.4

Based on 377 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Phone:

02089836044

Location:

Simple House, 33 Riverwalk Road, Jefferys Rd, Enfield
London
EN37QN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice team, great service”

Helpful Report

Posted 6 years ago

“Promt, clean, quick and efficient, worth every penny! They were very nice and helpful, I'd definitely recommend their service!”

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Posted 6 years ago

“Arrived promptly and were very careful with my property. They were extremely accommodating when it came to putting things where I wanted them even though I changed my mind several times. I would highly recommend them and if moving again would use them. Already a few of my friends have used them and were very happy 😃”

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Posted 6 years ago

“Very good for SW11 to SW18. Used them for a return journey as well. Perhaps the negative reviewers could include their location.”

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Posted 6 years ago

“Very reliable and convenient way of moving house”

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Posted 6 years ago

“Very good service! Everything perfect”

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Posted 6 years ago

“Removal guys were excellent. Worked incredibly hard to shift our belongings. Shame the company didn't send an appropriately sized wagon. We had to make several journeys with our cars to shift many 'small' items as the wagon was full to its limit. Good value overall and boxes available if needed.”

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Posted 6 years ago

“He guys worked really hard and went above and beyond to get us moved. The van sent wasn't big enough to accommodate everything but consequently they made up for it by doing 2 trips. Would definitely recommend.”

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Posted 6 years ago

“The Simply removal team were efficient in moving our goods from Godalming to Haslemere and did sicon time without any breakages . It took a second day to move the goods and the overall quote for additional removal was competitive.”

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Posted 6 years ago

“The service on the day was excellent. The guys were courteous and helpful at all times. Very aware of protecting floors and not damaging walls to our new home. I would highly recommend.”

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Posted 6 years ago

“cannot rate any stars I felt bullied by one of the removal men he was rude I spoke to the Manager and instead of calming the situation down he just made it worse I worried to give my name as they know who I am”

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Posted 6 years ago

Dear Customer, I am sorry to hear you have not had a positive experience with Simply Removals. Unfortunately we do not appear to have a record of your complaint. If you would like to contact us at Customerservice@simplymovinggroup.co.uk we would be happy to look in to it for you. We have a zero tolerance to this type of behaviour you have explained. Kind Regards Customer Service Team

Posted 6 years ago

“is this a joke? Absolutely one of the worst moves in my life, and I have moved many times in many countries.”

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Posted 6 years ago

Dear Paula, I am sorry to hear you have not had a positive experience with Simply Removals. Unfortunately we do not appear to have a record of your complaint. If you would like to contact us at Customerservice@simplymovinggroup.co.uk we would be happy to look in to it for you. Kind Regards Customer Service Team

Posted 6 years ago

“The all round service was excellent, from the booking stage to the day of the move. The team arrived on time and worked tirelessly throughout. It is also worth mentioning this was the cheapest quote I got. I will definitely be recommending this company to other.”

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Posted 6 years ago

“Very good service. Would highly recommend”

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Posted 6 years ago

“To be exact, I did not like the services. The guys who came to pick the items kept saying we can not pick this item, that item as it is not listed in the items to be picked. For example they said the treadmill is not listed in the items to be picked. So I had to carry it in my car. Also one of the two guys was drunk which is not desirable for any work.”

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Posted 6 years ago

“I had the pleasure of talking to a mr Hussein fadul. He’s a very well mannered man and helped me a lot with my successful move out. We need more people like Hussein in this world. Wish him and the great company I used the best of luck in the future Thank you.”

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Posted 6 years ago

“missing items when returned out of storage. made a note of the drivers sheet but heard nothing back !!!!”

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Posted 6 years ago

“A very impressive company that does what they say. The removal guys were good and the guys that loaded and unloaded worked their socks off. They couldnt get the removal lorry in the drive and had to cross a cattle grid to unload Not a word of complaint, they just got on with it. We had to stop them to have a drink, and they were gone by 2.30. Big job . well done.”

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Posted 6 years ago

“Service was okay but removal men were clearly making comments about the weight of my companion which is unpleasant. Although they spoke in Romanian, it was obvious what they were saying - and not all Britons are ignorant of other languages!”

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Posted 6 years ago

“Lead remover was argumentative and intimidating. He spent most of the day shouting and swearing and complaining about having to pack the house he was being paid to fully pack! Also brought the wrong sized van despite being told it had to be two smaller vans at double the cost. The team on the second day were entirely different, polite, efficient and got on with the job in hand.”

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Posted 6 years ago

Simply Removals is rated 4.4 based on 377 reviews