“I would recommend installers remove all cardboard from the property after installation. It was days later I became aware that boxes were tucked in along side my compressor on the side of the house.”
“Outstanding company and product! Customer service was awesome from measurement to installation. The shutters are absolutely beautiful and the price was the best I found! I would highly recommend to others!”
“Shutters are great! Installers are great! But it took around 6 months for my first order to come in and around 3-4 months for my second order. Besides having to wait so long, everything was awesome.”
“I am very happy with my shutters. The installers were fast and very professional. If I have another house they will be the first people I call and have shutters installed. My son loved my shutters and his shutters have just come in and he will have installed next week by Simply Shutters.”
“Friendly sales staff, easy ordering. Good price for a nice product. My biggest problem was their estimation of how long it would take for my order to come in. It took almost 50% longer for the first order to come in than they put in writing. My second order took even longer than that to be completed. They have identified a need to improve customer service, so I don’t think you can ask for more than that. They have heard what customers have said and they are trying to correct it. My blinds look great, but the frame is not cut the same on each side at the bottom. Most people wouldn’t notice, but I do. Attention to detail is important, and this detail was missed.
Our second order came with a damaged piece, which took an additional extended period of time to replace.”
Thanks for the review Brett, feel free to fill out a ticket on our new simplyshutters.com/support.php page and include pics of the cut you've described. We will get it taken care of for you.
““SIMPLY” the most beautiful shutters in the world. “SIMPLY” WHITE HOUSE WORTHY.
“Oh my God” quoted by my most critical friend.
Your shutters transformed my simple villa into a showcase.
Dawn and the whole staff worked tirelessly with the kindest quick responses to any question I had. The nicest people. If I lived closer I would go right over to shake their hand.
Yes siree and I received all of this in the middle of a pandemic. I wish this company all the best.
Regards,
Miss Vickie of Viera, Fl”
“I did my research before ordering. This company not only has quality shutters but their prices are fair and competitive. The customer service staff is wonderful and they stand behind their shutters and have performed to the letter to accommodate and get the work done as feasibly timely as possible. Thank you DAWN and crew for a professional and skilled job. I have recommended this company to friends who live the look and quality of my shutters.”
“Simply Shutters was the best price and they were totally upfront with me on the timing that my shutters would be installed. I never felt neglected as a customer and the installers were awesome. Thank you Simply Shutters!”
“After a rocky start in 2017, Dawn and Simply Shutters has done well by us. The quality of the product and service provided by them has been excellent. Enough so that we used them again in our next house in 2021.”
“We were (are) aware of the shipping crisis. Took a little longer than expected, but they are gorgeous. And how they fit was incredible. Got the wife off my back. For arguments sake, the roof replacement i paid for 7 months ago, showed up yesterday. Good job, Simply Shutters!”
“We were happy with the price and how beautiful they look on our windows. The framing around each window looks rich but when it came to the installation of our slider doors we were disappointed with the final product. The header was crooked and pieced together and looked very cheap in comparison to the way the windows were finished. It was not beveled and you could see the plain wood brace sticking above the header. We pointed this out to the installer who said he couldn’t do anything about it and said it was our floor that was not level. We reached out to customer service by phone and we’re told there was nothing they could do to fix it . We ended fixing it ourselves by adding another piece of trim above and below the header and leveled it out .”
“Given the circumstances of COVID and freight issues, I believe Simply Shutters did their best to keep up. I understand how frustrating and tiresome we all get but we have to support companies like this who offer us a fair price with a lifetime warranty!!! The shutters are absolutely breathtaking, once they’re installed. I forget about the wait-time when I have folks visiting my home and love showcasing my windows while I’m hosting a Zoom call!!! I’m thankful Simply Shutters is here to meet my window-dressing needs! These plantation shutters also make an amazing gift for my loved ones!!!”
“Customer service was pretty good as far as response time when inquiring about the job however, it took about 14 weeks to get the 3 shutters for my kitchen. The installation on one of the shutters is very bad and unprofessional as you can see in the pictures below. I don’t know if the installers were not very experienced but I think the company should have more experienced installers, not the happiest camper!”
“Of all the renovations in our house, we get the most compliments on our plantation shutters …… quick , economical, but mist of all elegant ! These folks rock”