SkipTheDishes Reviews

Name: SkipTheDishes
Rating: 1.08

1.1 Rating 447 Reviews

1 %

of reviewers recommend SkipTheDishes

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1.1

Based on 447 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

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SkipTheDishes 1 star review on 29th April 2025

Nicki Francoeur

SkipTheDishes 1 star review on 2nd April 2025

P Beaubien

SkipTheDishes 1 star review on 12th March 2025

It 250

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reference Order #388432378 On the evening of Feb. 21st, I ordered what I thought was a very basic fried rice and hard to mess up. Hard to screw up right? Wrong. It was awful. Charged $14.95 for rice, a few peas and raw carrot. Delivery and tip brought it to $22.95. I contacted Skip the Dish customer service and got the royal run around. Would only credit me $7.95, citing problems because of Covid, AND get this, they had to protect their corporate relationship with restaurants. I then reviewed the restaurant, and many negative reviews going back to 2014! No Covid then. I also pointed out to them that they had a responsibility to customers. I called the restaurant, Broadway Chinese Food, Vancouver, BC. The woman was EXTREMELY rude, said they"d be in business 30 years and it was my problem! I did email Skip The Dishes with full details but no reply. All things considered, if they were an ethical company, they should give me a full refund. They are a big part of the problem and will NEVER use them again. This restaurant has been getting away with this for years and Skip The Dishes is complicit. It's ALL about the money.”

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Posted 3 years ago

“Imagine ordering mcdonalds that's 5 minutes away and the delivery driver picked up the order and delivered it after 39 minutes and when I complained to skip telling them all the food is completely cold they said there gonna give me back a refund of 10 dollars what a joke half eaten fries also”

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Posted 3 years ago

“My son went to use a coupon and they wouldn’t validate it. Told him he could get credit next time at a lower amount My review would be 0”

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Posted 3 years ago

“I am using them for a while and they used to be fairly good, however recently I either get the wrong item or not getting it at all! If there is less than one star, I would have given them! Customer service = Total disaster. I may suggest a name change to “skip the meal””

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Posted 3 years ago

“never get a refound for missing delivery of $45”

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Posted 3 years ago

“I placed an order, it was billed to my credit card, and apparently the order didn't go through. I used their stupid chat box and was told I would get a refund within hours. In the meantime, funds are being held by my credit card. NOT IMPRESSED. Until I get my money back, this place is a scam.”

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Posted 3 years ago

“Worst service ever! My order said it had been delivered, but when I went to go check it was nowhere to be found. Then I decided to call the customer service Helpline. The customer service helpline was unavailable. And when I decided to message the helpline on the app they told me to go check the other apartment buildings in my area. When I went to go check the other apartment buildings I ended up slipping on some ice. After slipping on the ice I am in so much pain my back and my hip are killing me. And to top that they were arguing about giving me a refund.”

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Posted 3 years ago

“I have used skip the dishes for quite awhile. In the beginning it was ok, but lately the services from drivers as well as customer service has gone downhill. I am disabled and it is convenient, but as I said the service overall is lacking. I am seriously considering going elsewhere , maybe better service elsewhere”

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Posted 3 years ago

“Worst customer service. They don't reply at time.”

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Posted 3 years ago

“Driver stole my food and they claim I wasn't at the address. Beware of Edmonton skip the dishes. truck drivers need to keep a secure way to eat with vaccine mandates not allowing us in restaurants. After a hour they offered a 10.99refund on a 30 dollar order.”

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Posted 3 years ago

“Horrible service. We ordered through the app which somehow put in the wrong address. We contacted them saying that it was delivered to an address not even listed in our app and they only offered a 50% credit which is useless because now we can't trust them and will never order from them again. Don't use this service. 100% unaccountable.”

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Posted 3 years ago

“You guys hire idiots who should not even be employed in their own countries. I do get your low Pauling slave work is hard to find workers however, you pay poor, you rip off the restaurants and your support are idiots who try to do anything possible other tha. To give you a small % off a complete blown order.”

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Posted 3 years ago

“The driver could not locate the address. Restaurant to delivery address is a 5 minute drive. It took over 45 minutes for the food to be delivered. The food was inedible and soggy. Skip support would only offer a 50% refund.”

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Posted 3 years ago

“Terrible service”

SkipTheDishes 1 star review on 26th January 2022

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Posted 3 years ago

“Dont deliver my order. Takes forever to "understand" my issues. Please guys...WE should just stop ordering from this company. Uber eat IS soooo much better!!!”

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Posted 3 years ago

“do not work or aply with skip the dish they are scammers worst company ever believe me im proud to say it”

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Posted 3 years ago

“Terrible service terrible company terrible ownership stay far away from these clowns”

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Posted 3 years ago

“First of all my order was dropped off at the wrong address. My milkshake was spilled and there was missing items. They offered to refund my milkshake and missing item. I would have preferred that they delivered what was missing and spilled. But not. I will not be using them again.”

SkipTheDishes 1 star review on 14th January 2022

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Posted 3 years ago

“I own a restaurant in Quebec city. Never I see a delivery guy who has a isotherme box. These non-professional delivery guy and girls only work for one thing... Their money!!”

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Posted 3 years ago

“I will never ever order from them again!!! New Years Eve we ordered. The guy went the complete wrong way. By the time he got to our place the food was cold. I have been fighting with them since December 31 as they said they would give me a full refund. They gave me a partial refund and then charged me. That wasn't a full refund. They keep saying it's refunded - well it's not. I am tired od dealing with a company that has ZERO customer service. I want everyone to know how bad this compnay is!!!!”

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Posted 3 years ago

SkipTheDishes is rated 1.1 based on 447 reviews