Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

SkipTheDishes Reviews

1.1 Rating 370 Reviews

2 %

of reviewers recommend SkipTheDishes

Company Reviews

1.1

Based on 370 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 14%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how SkipTheDishes made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Horrible service. I have never dealt with more rude people than those that work at skip the dishes. My order was all wrong and when I called to get a refund, they said they can only give me a partial refund. This makes no sense considering I paid in full. They won’t give you an answer and when you start pushing for it, they hang up on you and disregard you like a piece of trash. I am so disappointed and disgusted by their behaviour and won’t tolerate it. I have posted photos of my chat with them for others to see how incredibly rude their service is. Still haven’t received my refund.”

SkipTheDishes 1 star review on 19th July 2021

SkipTheDishes 1 star review on 19th July 2021

SkipTheDishes 1 star review on 19th July 2021

SkipTheDishes 1 star review on 19th July 2021

SkipTheDishes 1 star review on 19th July 2021

SkipTheDishes 1 star review on 19th July 2021

SkipTheDishes 1 star review on 19th July 2021

Posted 2 years ago

“Many orders that were way longer than they needed to be. The tracking option shows drivers do not move, as they are waiting to capitalize on multiple orders from the same area. Then you suddenly get a text that says 'We are very busy' when again, the driver is not even moving. The pre-tip option is unfair. Please hire drivers that will do their job!”

Posted 2 years ago

“Please get your courtiers to verify the person whom they give the order to is the same person who placed the order. What’s the point of getting food dropped off to a picnic and they just give it to the first person they see.”

Posted 2 years ago

“LA PIRE ENTREPRISE DE LIVRAISON, SERVICE DOUTEUX, 4 COMMANDES À DATE PASSÉES, 2H D'ATTENTE POUR UNE COMMANDE ANNULÉE, ETC N'Y ALLEZ PAS!!!! LES PIRES! SAV POURRI”

Posted 2 years ago

“Worst company for food delivery. They’re ignorant and rude and a rip off. Use door dash!!”

Posted 2 years ago

“SkipTheDishes is full of joke, they stole my money and didn’t give an option of delivery. If you have other options use other rather then SkipTheDishes, don’t expect any service from them. They are simply their for nothing and forget about the customer service. I need to pay cause of their technical error! Pathetic customer service, pathetic app! Never use SkipTheDishes except if you want to lost your hard earned money!”

Posted 2 years ago

“I live in an apartment. Instructions clearly say how to buzz in and then to leave food at the apartment door. Tracker says the food was delivered, but no food. Even checked the front lobby because their lazy drivers have left it there before. I get on the chat with them and tell them that I didn't receive my order. The only thing they offered was a refund. He said the driver confirmed the delivery so that's all he could offer. I told him "With all due respect, your driver is lying to you. Couldn't have got in without buzzing, didn't knock on the apartment door, and there was no food." He says he'll submit my complaint about the driver (not likely). At this point I was done with these guys, so I just asked for the refund. He tells me the refund has been processed. I asked if it was sent back to my original card and he says no. Because the driver confirmed the delivery (which they have no way of knowing if he's telling the truth) they can only provide the refund in credits. What a broken system. You take my money for a service. You don't provide that service. You won't give my money back (except in credits for your services which I no longer want because of your broken system) based solely on the driver's word. Good riddance.”

Posted 2 years ago

“HORRIBLE. 4th time I have had the driver say they delivered my food when they had not. Refunds are all fine, but I was hungry ! Never again, never use skip, their drivers are garbage”

Posted 2 years ago

“Worst app for food delivery. Ordered $35+ food, never delivered. Drivers are completely ignoring instructions. When asked for a refund, customer service never reply back promptly and then say they can't refund because a specific time period has been passed. Just choose any other food delivery app but this!”

Posted 2 years ago

“Worst company ever! States that food has been delivered and nothing at my doorstep. Then they wanna give me Skip credit and not refund my Visa. What a joke of a company. Absolutely disgusting!”

Posted 2 years ago

“Rarely a perfect delivery. Cold food, missing items, and now pizza that looks like the box was dropped. Any restaurant that uses this service instead of hiring their own delivery people deserves to fail.”

SkipTheDishes 1 star review on 26th June 2021

Posted 2 years ago

“They took my money and delivered the wrong order I hate to throw it in the trash .. and as for refund they offered me 2 dollars avoid this app”

Posted 2 years ago

“Skip the dishes is terrible! First order was delivered to the wrong address. The chat they make you use is incredibly slow. Second order was also delivered to the wrong address. All within an hour by 2 different couriers! Perhaps they should hire couriers that are capable of reading an address! This happens at my house more often than not. Funny because Amazon never has made that mistake and I order way more Amazon than Skip. Ridiculous!”

Posted 2 years ago

“horrible drivers. i reordered twice the same day and both did not came this delivery app is a joke”

Posted 2 years ago

“I have order from skip the dishes. But my order did not deliver to my address . This happened to me second time. I don’t know why skip the dishes are not taking any action on these courier guys, who did this. Mostly these people are belonging to specific community.”

Posted 2 years ago

“The app did not track where I was (my fault for not double checking?) and the food was sent to my work, 10 minute drive from my house. The driver called me and said skip wouldn’t reimburse him to drive the extra 10 minutes, but if I reimbursed him he would come. Told him I don’t keep cash at home. Food wasn’t delivered. Chatted with help, they said my fault, the app works fine. They would credit my account once. I will use the credit and never use them after that.”

Posted 2 years ago

“If you get a delivery driver named Cheickna, do yourself a favour and cancel the order and start over so you get a new driver. This driver keeps your food and places it on delivered.”

Posted 2 years ago

“Delivery person somehow gets inside my apartment building and instead of informing me that they had arrived or anything, decide to leave my food on the floor. By the time I realised that it had been way to long food was cold and no idea what had been done with it. Complained to the help chat and told them that I cannot trust the food because of their driver they would only offer the delivery and tip cost back. So because of them I could not eat it and basically wasted money. Never using them again if they cannot even train their employees basic delivery service.”

Posted 2 years ago

“They don’t deliver, person they hire even could find the address and after all this long wait and hassle they refund, meaning leaves you hungry and takes away your valuable time. Zero rating for skip the dishes”

Posted 2 years ago

“Skipthedishes robbed me today, i ordered few things nd one item were missing but when i asked their staff to give me the refund regarding that item then they just totally denied to give me my money back, also the item as well. I will never this stupid app ever. Better use uber eats”

Posted 3 years ago

«
1
2
...
8
9
10
11
12
»

SkipTheDishes is rated 1.1 based on 370 reviews