SkipTheDishes Reviews

Name: SkipTheDishes
Rating: 1.08

1.1 Rating 433 Reviews

1 %

of reviewers recommend SkipTheDishes

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Metrics

1.1

Based on 433 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

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SkipTheDishes 1 star review on 29th April 2025

Nicki Francoeur

SkipTheDishes 1 star review on 2nd April 2025

P Beaubien

SkipTheDishes 1 star review on 12th March 2025

It 250

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Drivers take my food with them and go to other stops. Walk across my lawn and broke my retaining wall. Never knock, leave food and run. Customer service is even worse. Drivers: Don't ever expect a good tip until the service is better.”

Helpful Report

Posted 3 years ago

“We'll order pizza for the two little girls we got a texted saying the order was delivered which it didn't we did not receive it then we called customer service We were transferred to three different peopleAnd we asked for money to be transferred back into our account and they left the chat we haven't heard from themI don't know and I'm sorry to say this but skip the dishes sucks and I will never ever would have been them again”

Helpful Report

Posted 3 years ago

“Your drivers are nothing but lying lazy lazy people I drove I drove 900 km kilometers home To order some food and relax and and then your driver didn't want to drive to where I lived So he said he delivered it Burdette and then when I got on the chat line the more on there who I would love to punch in the face said I should learn how to enter the correct info into the order Anyways you can pretty much say I will never use your business agais your business again and I will do everything I can to deter people from using you have a nice day”

Helpful Report

Posted 3 years ago

“Horrible service. Must have talked to 100 people trying to get a refund for a negligent skip driver who dropped the food off at the wrong house. Now we’re on the hook for the entire meal amount. The customer chat listened to what I had to say then simply said we can’t help you and disconnected. Never order from skip ever!”

Helpful Report

Posted 3 years ago

“Skip the Dishes switch drivers all the time in the middle of the delivery. It sucks cause you have to eat. They make you wait for so long. They horrible food service. I will use Uber Eats from now on.”

Helpful Report

Posted 3 years ago

“Do not use this app. They have very limited drivers and food is always late and cold. Avoid at all costs!!”

Helpful Report

Posted 3 years ago

“This happened a while back but I realized recently, that I should share. I received a plate full of pubic hairs, from a pizza place likely as retaliation for the 4 star rating I gave them. I informed Skip The dish and they sent me a long sarcastic message telling me they were unable to meet my, world class standards and ending our relationship. Since, then when I would try to order, my order looked like it went through but I waited hours and it never arrived. I would contact Skip The Dish, the reps would mock me, saying things like, lol and? okay.. so what. etc. then ignore me. Later I would get a refund, so I was essentially banned for receiving a plat filled with pubic hairs, and even provided a picture.”

Helpful Report

Posted 3 years ago

“An app for lazy people enabling them to pay a premium for cold food. This app and others like it are stupid and bad for businesses.”

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Posted 3 years ago

“I ordered this evening and the driver dropped my order off at someone else’s house. I got notification that it had been delivered and went to my door and no order. The drivers name was “Subject”. I went to contact Skip and you no longer get to commicate with a customer service rep. You let them know what is missing and they will let you know in 24 if you get a refund. Without ever talking to me and 8 minutes after I let them know I didn’t receive order I got an email that says they will not be refunding me. This is the worst service and now as a driver why would I ever take the order to the right place as long as an order is delivered you will be charged and Skip no longer has to refund you. Check out their terms of service. Delete App. Use anyone else Skip no longer cares.”

Helpful Report

Posted 3 years ago

“Did not get my food delivered and Skip refused a refund, even though my security cameras did not detect any motion at the time of “delivery.” No one came into my property to deliver the food. Skip staff are rude and unprofessional. They hung up 3 times and on 4th time they refused to refund any money, because the driver claimed it was delivered on the app.”

Helpful Report

Posted 3 years ago

“Highly unprofessional, I would recommend never to use this app. They will be short of delivery drivers on the weekends or holidays. Never get my order right. Also, once in a while the driver might complaint that I got a flat tire or something right when you are waiting for an order. They will refund you but it will be very frustrating to wait for 2 hours hungry and just so you can re-order the food again from some other app. My advice NEVER ORDER FROM THEM EVER. I would give 0 STARTS if this site had the option.”

Helpful Report

Posted 3 years ago

“I have never used this service. I do not have an account. Yet, mysteriously, funds were removed from my account. I called them immediately. Not surprisingly, the customer service individual i spoke with did answer nothing to assist me. Speaking with the fraud department at my bank, I learned that this particular business is the most reported for fraudulent claims. As in daily. Shame on this company for having lax safety protocols for their customers. I have warned all my friends, family and co-workers. They have all discontinued and deleted their apps. Everyone, please be careful.”

Helpful Report

Posted 3 years ago

“If i could...i would give -100. I had a delivery driver call my phone when it wasn't my order...my son ordered. His profile his number. They text him from skip app and then phones my personal number from his own personal cell. When i ask how he got my number he hangs up. I called skip right away and told them i was scared that rhe driver and his 3 male buddies thst were in his car now have my number and address. They explained that if that was the "real" case he could he fired. They said they would find out how he got it and get back to me...for my safety. I call every day for update and nothing... They just keep hanging up on me. 6 days since this happened...shame on skip.”

SkipTheDishes 1 star review on 6th August 2021

Helpful Report

Posted 3 years ago

“On multiple occasions drivers have delivered to the wrong address or just drove away with my food it seems. Skip has been hiring truly incompetent drivers who are incapable of reading basic instructions. I live in a house, how hard is that to mess up. I guess for them pretty easy as they lack zero work ethic and ability to read. All in all, skip has gone terribly down hill and the drivers are going to be the bain of skip.”

Helpful Report

Posted 3 years ago

“The worst delivery app existing in Toronto. Their customer service is terrible and rude! They do not verify with the restaurant before they refund the whole amount to the guest for a small item. If Skip wants to make a better guest experience then do it from your pocket not from the restaurants pocket when we are already struggling enough! Uber does a better professional job. If I could give 0 stars then I would have chosen that.”

Helpful Report

Posted 3 years ago

“Driver was going the wrong direction. I could see it on the map. I called the restaurant right away and they informed Skip. It took the driver 25 minutes instead of 5 minutes to get to my house. I called the restaurant after 20 minutes and told them I will not accept the delivery. The food had been sitting in the car for 25 minutes and it was +35 degrees outside. I spoke to Skip but never got my money back. They have terrible drivers.”

Helpful Report

Posted 3 years ago

“Got 3 in a row orders sent to wrong address and wrong location saying driver tried to contact me when i was out front waiting for it with friends , totally ruined our night . Going with door dash , better delivery and choice anyway.”

Helpful Report

Posted 3 years ago

“Horrible service. I have never dealt with more rude people than those that work at skip the dishes. My order was all wrong and when I called to get a refund, they said they can only give me a partial refund. This makes no sense considering I paid in full. They won’t give you an answer and when you start pushing for it, they hang up on you and disregard you like a piece of trash. I am so disappointed and disgusted by their behaviour and won’t tolerate it. I have posted photos of my chat with them for others to see how incredibly rude their service is. Still haven’t received my refund.”

SkipTheDishes 1 star review on 19th July 2021

Helpful Report

Posted 3 years ago

“Many orders that were way longer than they needed to be. The tracking option shows drivers do not move, as they are waiting to capitalize on multiple orders from the same area. Then you suddenly get a text that says 'We are very busy' when again, the driver is not even moving. The pre-tip option is unfair. Please hire drivers that will do their job!”

Helpful Report

Posted 3 years ago

“Please get your courtiers to verify the person whom they give the order to is the same person who placed the order. What’s the point of getting food dropped off to a picnic and they just give it to the first person they see.”

Helpful Report

Posted 3 years ago

SkipTheDishes is rated 1.1 based on 433 reviews