SKY Reviews

1.5 Rating 749 Reviews

12 %

of reviewers recommend SKY

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1.5

Based on 749 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email

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Stetson Montgomery

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I joined this company in September 2021 investing $15k .I earned constantly and could upgrade to the $25k pack and then to the $50k . After trading and making so much profit, withdrawals suddenly became very difficult. It says on their website that fund withdrawals will take around 3 days. I messaged support but no positive response until August 2023, I recovered my money with the help of a triangulation expert.supreme recovery is the best tech expert you need to help you recover your scammed or lost funds. They can be contact on email :𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 WhatsApp +54 -9 -3-7-5-1- 4-7‑8-7-4-6‬”

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Posted 2 years ago

“I have had an ongoing issue with sky broadband and landline since the start of September 2024. I have had 2 Openreach engineers out. The last engineer said I needed a new router. I spoke to a representative today as not had internet or phone line all day. I was told I hadn’t told them there was still an issue. Err excuse me but if the engineer said it was a router and I haven’t been sent a replacement, how would the problem be solved. Absolute joke Sky Customer Services.”

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Posted 2 years ago

“My husband and i joined sky in 2022 we received sky glass tv and 2 mobile phones we attended the Glasgow branch in Sauchiehall street .were we received a warm and knowledgeable welcome .After returning today we were greeted by the Same Kirsty Stewart who previously arranged all our business .i highly recommend sky for there dedication to there customers and ensuring they receive great service …”

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Posted 2 years ago

“After falling victim to this online scam, I was at a loss on how to retrieve my stolen funds. I found help by visiting:➡️ email 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 through a recommendation and decided to give them a try. From the first contact, their team was responsive and thorough. They explained the process clearly and kept me updated at every step. The investigation was detailed and efficient, leading to the successful collections of the stolen funds with them Their professionalism and expertise are truly commendable. WhatsApp: ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6‬”

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Posted 2 years ago

“My contract was up to end and I let them know month ealier, I changin for new company. They charge me after that for the month when I already wasn't with them and now I'm waiting 5 weeks for my own money back. They didn't contact with me and keep my money in they pocket illegal.”

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Posted 2 years ago

“Engineer come to my house asked me to clear the space where he needed to work the went outside (as he claimed would start from) the took off and updated the system saying I was at home Now I have to wait until the next appointment and when I call sky they said only could Sonia arrange another appointment Very disappointed”

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Posted 2 years ago

“I'm apparently a vip customer yet sky have been charging me for sky cinema which I never asked for and didn't use, when I contacted them they said it was up to me to cancel! I never asked for it in the first place! Sky are rubbish from broadband to mobile and tv, I've had issues with all of them..never again!”

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Posted 2 years ago

“I have been a Sky customer for almost 30 years and very loyal to the company with multiple services with them. Just over a year ago I had issues during a telephone call during which I was spoken to very rudely and then cut off. I called back quite upset as I had been basically told I was stupid as I didn’t know how to re connect my broadband, which was a new subscription but we had no service at all. After speaking to another helpful advisor it was confirmed there was little signal in my house despite being assured there was prior to cancelling my broadband with BT. Since then I have gradually cancelled all my services, 3 mobile phones, my broadband and phone line and finally today my TV. On every occasion I struggled to cancel and was initially spoken to rudely or had my call cut off. Today when I called to cancel the final part of my whole subscription the TV. Ten minutes into the call , the help desk worker was still trying to say I couldn’t cancel and I needed to phone at the end of the month for better deals as I was silly to leave after almost 30 years! I politely explained I wanted to leave due to previous issues so he cut me off. I called back and got a very helpful man who apologised and cancelled the subscription in two minutes proving to me that the previous person was either lying or has little knowledge in this area. The different levels of customer service with Sky is shocking and the reason I have cancelled my whole subscription over the last 18 months as allowed for contractual reasons.”

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Posted 2 years ago

“The "Great Seljuks" were Sky cusToMer,'serVice- p h o n'e n u m .;b er ( 8O5 41'O ( 56-OO heads of the family; in theory their authority extended over all the other Seljuk lines, although in practice this often was not the case. Turkic custom called for the senior member of the family to be the Great Seljuk, although usually the position was associated with the ruler of western Persia.”

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Posted 2 years ago

“I was conned into paying more for a better Wi-Fi connection. Guess what? It’s actually worse! I phoned to complain and was told there was nothing else to be done. Also, I couldn’t get out of my 18 month contract unless I paid a fee. Never going to use Sky again. When my contract expires I will go elsewhere.”

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Posted 2 years ago

“I can say this after my experience with him so please avoid this company by all means. I invested over 2 months a sum of 157,000 euros with this platform, but they took off with my money. \'W' kept requesting for money with different excuses. It was until I reported to alexivictimhelps that forced a charge-back from the platform before my withdrawal was processed. Investors should avoid brokers like this. Thank God for alexivictimhelps @ mail . com”

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Posted 2 years ago

“I would like to say a thank you I am so happy with my purchase of my sky glass 55in tv. My experience from purchase to the delivery was fantastic and the guy's that delivered it were so professional it's a credit to you,I can honestly say it's the best delivery experience I've ever had. Thank you so much. Avery happy customer. John Fletcher.”

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Posted 2 years ago

“Absolutely terrible you are watching a programe go to the toilet come bk and it has gone of and you can't retrieve it have no idea why it has gone but has done this on a daily basis since we have got this am so disgusted with the service and comment at bottom add bottom like to add photo well that would be great if we could actually see a full program lol”

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Posted 2 years ago

“I think l have just got over a nervous breakdown! All because of SKY. l have been without a land line since the 1st of July 2024 and today the it’s told me I’m connected, after two friends helped me out. But it’s not, the television screen has being on that this 11.00am this morning, l have tried phoning SKY. ONLY to be told all information is ON LINE. I don’t wish to bore you with fact is l am a 86 and l am proud to say that l use an iPad every day. But with no help what so ever fROM SKY l was at a complete loss at how to fix it up. And l really think you should know that your staff tell lies as l was assured (possibly to get rid of me ) that a man would come along once the HUB was delivered and set it all up. Only to be told by another member of staff That was RUBBISH. TO BE HONEST WITH YOU PEOPLE, WORDS FAIL ME, and if you are at all interested to know l still don’t have a land line, your comments would be appreciated before l start packing up all your goods and returning them and l shall be writing to the Ombudsman.”

Helpful Report

Posted 2 years ago

“I am writing to express my dissatisfaction with the Sky Service pay-per-view service. I purchased a one-week subscription with the expectation of being able to view the Sky Sport NBA basketball Olympic games, but I was unable to access any of the footage, including highlights. Despite my repeated requests for a refund, Sky has ignored my emails and refused to acknowledge my situation. I feel that I have been misled and am disappointed with the lack of customer service I have received. I will not be using Sky Service again and would advise others to consider alternative options for pay-per-view services.”

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Posted 2 years ago

“I had the worst experience with sky I was was a loyal customer paying all my bills in time I called for home move and I spent 3 months without internet waiting for the engineer to arrive and without any update I had to call time and again and would talk to different people telling you different things the worst part I didn’t have any service yet my they kept on taking direct debit from my account and made a mistake of taking a payment which I was not supposed to pay I got so frustrated to the point of cancelling the service but kept receiving threats to pay an amount for early cancellation fee which I did pay they charged the package without my knowledge causing my family to starve because direct debit was being taken it is a lie that they record cause for monitoring purposes sky is so bad to their customers I have never been stressed with a service provider like I am with Sky. I wish no one will experience what I experienced with Sky because its not fair to treat your customers like that”

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Posted 2 years ago

“I signed a contract for Sky Wifi and Sky TV for 18 months at 32€. if i want to change the contract or leave i had to pay a huge penalty. instead after 10 months, i realized they are charging me 43€/month. called them and asked why is there a difference of 11€ and i was told, well we increased the price of SKY TV. i told them but i already have a blocked signed contract for 18 months and its only 11 months and any change in the current contract is subjected to a penality on my side. how can you change the costs and change a running contract. reply was, well its in our terms and conditions (that 300 pager you sign because its humanly impossible to read every word). ill have to pay now increased price for the rest of y contract and will leave SKY and WILL NEVER EVER COME BACK! choose another provider. SKY is not only not transparent, they are not fair and there service is terrible.”

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Posted 2 years ago

“Zero skill to solve issues”

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Posted 2 years ago

“Very poor service from Sky. I’ve been a customer of Sky for over 15 years and have been happy in the main, until I go to renew my contract on every occasion! It’s painful! I’ve just gone to try and reduce my Sky package as I’m out of contract now, and as a single parent I needed their help to reduce my payments My package went to £150 per month, and they only saved me £19 per month to keep me as a customer. The agent didn’t care less if she stayed or left. He didn’t offer me any options, so my only option was to cancel everything, including broadband. The number one rule in business is the retention of your customers, especially over acquiring new ones. I’m shocked as it’s clear Sky did not want to keep me as a valued customer. In contrast, the service, and price, I received from Virgin was great (I know it’s because I’m a new customer) Very unhappy and let down by Sky!”

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Posted 2 years ago

“I have read this bill carefully, and I beg Cust-omer,,serv-ice-8O53O8,.OO4O-you to accept that I know what I am talking about. You cannot conceive I would be guilty of such folly as to suggest to you in a matter in which my whole life has been wrapped, that you should transfer your interests to a board subject to political interference, that could play ducks and drakes with your investments”

Helpful Report

Posted 2 years ago

SKY is rated 1.5 based on 749 reviews