SKY Reviews

Name: SKY
Rating: 1.55

1.6 Rating 714 Reviews

13 %

of reviewers recommend SKY

Company Reviews

Questions

Metrics

1.6

Based on 714 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat

Visit Website

Write Your review

Tell us how SKY made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Stetson Montgomery

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great customer service. Agents go the extra mile to help every time.”

Helpful Report

Posted 4 years ago

“I would like to thank Josh ( Sky service engineer)for his true professionalism from start to finish ,now my broadband runs like a dream fantastic service I would recommend Sky to everyone Back up awesome and if all people were like Josh with regards to work etiquette and dedication in regards to not giving up and finding the answer no other broadband would be considered”

Helpful Report

Posted 4 years ago

“Had problem with sky mini box so phoned up and was talked through how to fix it. I spoke to person named Stuart who was extremely helpful and he took his time talking through what I needed to do. Good customer service. 👍”

Helpful Report

Posted 4 years ago

“Last night I called sky for help with a pre booked installation as needed to change a few things. We got through to a wonderful lady called Donna. Donna was helpful, super efficient and made our experience truly 5 star!”

Helpful Report

Posted 4 years ago

“Hello Had technical problems for months due to bad Internet connectivity to my mini boxes and spend hours talking on the telephone to the sky call centre trying to amend the situation but never worked. Finally sent a engineer out and what a professional service and fixed the situation by putting in a boaster and recorrecting within ten mins . Recommended in future get them to visit otherwise wasting everyone’s time. Finally a happy customer”

Helpful Report

Posted 4 years ago

“I was talking to a sky engineer called Roberto this evening it was so helpful and sorted my problem out ASAP wishing I’m all the best in the future so good at his job , Colette Fennelly Ireland 👌”

Helpful Report

Posted 4 years ago

“I just want to say how extremely happy I am about one of your sales people. Her name is Stefania/Stephania. She recently called me about some new deals with Sky as my contract ended and she was amazing fairplay! So friendly, well spoken. Just made me feel totally comfortable from start to finish. If only everyone else was like her....Thank you Steph!”

Helpful Report

Posted 4 years ago

“Super veloci!”

Helpful Report

Posted 4 years ago

“We contacted SKY to discuss our mobile bill and spoke to an amazing young lady called Morgan, not only was she very helpful but she went above and beyond to explain everything to us and find us the best solution for our needs. Morgan truly is an asset to SKY and a delight to talk too. 2 very happy Taekwondo loving customers.”

Helpful Report

Posted 4 years ago

“Sabor buenisimo, refrescante y dulce”

Helpful Report

Posted 4 years ago

“Earlier this evening my mini box wasn't working,rang sky and spoke to a lovely man who helped by talking me through what to check and then how to fix the problem.He was very polite,helpful and very patient as it took a while to fix! It is now working ok,thankyou to the person who helped( can't remember his name,but it was around 5ish) I can't fault the service I received,all good.”

Helpful Report

Posted 5 years ago

“Spoke to Jerom in Bangalore who was most helpful and helped us out fantastically. Please send our thanks to him in India and gets a 9/10 for customer service Many thanks”

Helpful Report

Posted 5 years ago

“Samuel (4SL) was very helpful and sorted our problem out. He was very patient and his customer service was excellent.”

Helpful Report

Posted 5 years ago

“amazing women helped me alot very easy to talk to”

Helpful Report

Posted 5 years ago

“New TV not compatible with remote. Spoke today to Alex at sky & he talked me through pairing remote with TV & it's sorted no problem. Thank you Alex, you were patient, kind & helpful. Much appreciated.”

Helpful Report

Posted 5 years ago

“After reading other reviews I felt I should give this review. My Grandads phone line went down. From ringing Sky at 10.30am on Friday, BT engineer at his front door 8.15am Saturday morning. He has a Red Button as he is 92 years old and it's vital he has a phone line. Cannot thank them enough for the very quick response up and running in under 22 hours. Well done and thank you again.”

Helpful Report

Posted 5 years ago

“I spoke to a lovely lady in the Call Centre last night as we lost tv in my elderly mothers annex. She couldn’t have been any more understanding or helpful. Today an engineer (Sean) arrived and he spent a good hour out in the bitter cold fixing damage to a cable from some sort of vermin! Both of Sky employees are a real credit to their employers. Kim Greaves”

Helpful Report

Posted 5 years ago

“Sky engineers called today re Sky Q box. Fantastic service. So so pleased. Lovely understanding men”

Helpful Report

Posted 5 years ago

“Get my iPhone on contracked”

Helpful Report

Posted 5 years ago

“Excellent - A very big thanks to telephone operator and engineer who helped my elderly relative yesterday in Hampshire who came out of hospital. He called me to say they fixed his problem and he was appreciative.”

Helpful Report

Posted 5 years ago

SKY is rated 1.6 based on 714 reviews