Name: Small Engine Warehouse
Address: 4023 S Walnut St, Muncie, Indiana
Rating: 4.75

“Small Engine Warehouse save my @$$. I recently purchased chased a Kawasaki from Merit Hardware which came in 11 days from order with 5 days of that in transit, and then being damaged. The engine was wrapped in bubble wrap and looked extremely unprofessional from a shipping standpoint. I tried returned it and was promised for a month another was on its way. Still no motor and spring growth and weeds taking over on 5 acres of land my goal is to get my money back. I called Small Engine Warehouse and they had my engine to me in 4 days. The motor was in a heavy Kawasaki box on a pallet and strapped down with very quality markings Caution, Do Not Stack on Top of Box, keep Upright. This was a complete 180° from what I’ve been dealing with for 2 months with Merit. When purchasing over the internet there’s just know way to no what kind of people your dealing with but thanks to everyone at Small Engine Warehouse, I will highly recommend you as the go to for a replacement engine.”

Small Engine Warehouse 5 star review on 15th May 2024

Helpful Report

Posted 1 year ago

Dear Danny, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and feedback. At Small Engine Warehouse, customer satisfaction is our top priority, and we're thrilled to hear that we were able to assist you promptly and efficiently with your engine replacement. We understand the frustration and inconvenience caused by delays and damaged shipments, and we're glad that our service provided a complete 180° turnaround for you. We're delighted that our heavy Kawasaki box, securely strapped down and marked with quality caution labels, ensured a professional and safe delivery of your engine. We strive to provide a top-notch purchasing experience and it brings us joy to know that we exceeded your expectations. We are here to help you with any further needs you may have, and we greatly appreciate your recommendation as the go-to source for replacement engines. Thank you for choosing Small Engine Warehouse! Best regards

Posted 1 year ago

“Everything was just as they stated. An excellent engine that is performing well. Arrived in two days. Quick shipping department.”

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Posted 1 year ago

Dear Mike, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We appreciate your support and are thrilled to hear that everything was just as we stated. It's wonderful to know that the engine you received is excellent and performing well. Additionally, we're pleased that our shipping department ensured a quick delivery within two days. Your satisfaction is our top priority, and your feedback truly encourages us to continue providing top-notch products and service. Once again, thank you for your kind words and for choosing Small Engine Warehouse. We're grateful to have you as a valued customer! Best regards

Posted 1 year ago

“I ordered a part The person that took my order did not know what they were doing. I ordered a part. It was a wrong part. I gave him the serial number. I gave him the size of the motor I gave him the model number. I gave him every number that I had on that motor and I got the part. I put the thing together. Spent several hours putting it together. And find out this is not even the part that's supposed to be even automotive. That person needs to be fired. I am sending the product back. I hope I can hear from somebody and have a little concern for a customer. Thank you and have a nice day.”

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Posted 1 year ago

“Brandon help with the ordering of the engine for my mower. Answered all my questions and had it delivered within days. Would definitely recommend your company to friends in need of your products. Keep up the good work.”

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Posted 1 year ago

Dear Richard, Thank you so much for the fantastic 5-star rating you gave us at Small Engine Warehouse! We are delighted to know that you had a great experience with us. We are thrilled to hear that Brandon was able to assist you with ordering the engine for your mower and provide excellent customer service by answering all your questions. It is great to know that he ensured a quick delivery, which exceeded your expectations. We truly appreciate your recommendation and kind words. Rest assured that we will continue to strive for excellence and maintain the quality of our products and customer service. We are always here to assist you and your friends whenever you need us. Thank you for choosing Small Engine Warehouse, and we look forward to serving you again in the future! Best regards

Posted 1 year ago

“I'd order from them again”

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Posted 1 year ago

Dear Thomas, Thank you so much for the glowing 5-star review of Small Engine Warehouse! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. It's fantastic to know that you had such a great experience shopping with our store. We take pride in providing excellent customer service and high-quality products, so your kind words mean a lot to us. "I'd order from them again" - we couldn't be happier to hear this! Your satisfaction is our top priority, and we're delighted to know that we have gained your trust and loyalty. Once again, thank you for taking the time to share your positive experience. We would be more than happy to assist you with any future orders, so please do not hesitate to reach out. Warmest regards

Posted 1 year ago

“The company is amazing but the motors they send out majority of the time don't work or are broken.”

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Posted 1 year ago

“Engine delivered as promised. It was pretty much plug and play. I will definitely recommend small engine warehouse.”

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Posted 1 year ago

Thank you so much, David, for your fantastic 5-star rating! We truly appreciate your support and recommendation. We are delighted to hear that your engine was delivered as promised and that it was a seamless experience for you. Our team at Small Engine Warehouse takes pride in providing top-quality products and exceptional customer service. Please do not hesitate to reach out if you ever need any assistance in the future. Thank you once again for choosing Small Engine Warehouse!

Posted 1 year ago

“Very Fast Shipping Excellent!!”

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Posted 1 year ago

Dear Kurt, Thank you so much for your 5-star rating of Small Engine Warehouse! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience with us. We pride ourselves on providing top-notch service, including fast shipping. Our team strives to ensure that our customers receive their orders quickly and efficiently. We're delighted to know that our efforts paid off in your case! Once again, thank you for choosing Small Engine Warehouse. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future! Warm regards

Posted 1 year ago

“Received the wrong part after providing all information needed.Then was going to receive new part immediately.Didnt ship the new part until the following week!!”

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Posted 1 year ago

“Very professional and friendly”

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Posted 1 year ago

Thank you so much, David, for your glowing 5-star review of Small Engine Warehouse! We greatly appreciate your kind words and are thrilled to hear that you found our team to be very professional and friendly. It was a pleasure serving you, and we look forward to assisting you with any future needs. Thanks again for your support!

Posted 1 year ago

“Good people to deal with, very fast shipping, good communication. Outstanding experience!!”

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Posted 1 year ago

Dear Alice, Thank you so much for your wonderful 5-star rating of Small Engine Warehouse! We sincerely appreciate your kind words and are thrilled to hear that you had an outstanding experience shopping with us. We take great pride in being good people to deal with, providing fast shipping, and maintaining clear communication throughout the process. Your satisfaction is our top priority, and we are delighted to know that we met your expectations. Once again, we genuinely appreciate your feedback and support. We look forward to serving you in the future! Best regards

Posted 1 year ago

“Home run muffler fit my tractor and saved me hundreds of dollars! Great advice, great product! Thanks!”

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Posted 1 year ago

Dear Keith, Thank you so much for your amazing 5-star rating of Small Engine Warehouse! We're thrilled to hear that our Home run muffler fit your tractor perfectly and saved you hundreds of dollars. It's great to know that our advice and product exceeded your expectations. We truly appreciate your kind words and support. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! Once again, thank you for choosing Small Engine Warehouse and for taking the time to share your positive experience. Best regards

Posted 1 year ago

“Engine runs great only thing I wasn’t happy about was not getting any instructions or manual with”

Helpful Report

Posted 1 year ago

Dear Michel, Thank you so much for your 4-star rating and kind review of Small Engine Warehouse! We truly appreciate your feedback and are thrilled to hear that the engine is running great. We apologize for the inconvenience caused by not receiving any instructions or manual with your purchase. The owner's manual can be downloaded from your receipt or from our website directly. I have emailed you a copy the owner's manual. Thank you once again for choosing Small Engine Warehouse. Please feel free to reach out to us if you have any further questions or concerns. Best regards

Posted 1 year ago

“Small Engine Warehouse exceeded my expectations by assisting me in selection and taking me through the modifications necessary to restore my lawnmower. Rob Padgett was friendly, knowledgeable, and prompt in handling my purchase and made the transaction seamless bolstered by R.L. Carriers a pure joy to work with delivering my engine. Overall I am extremely happy with the entire process.”

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Posted 1 year ago

Dear Gary, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and are thrilled that we were able to exceed your expectations. We are delighted to hear that our team, especially Rob Padgett, provided you with excellent assistance in choosing the right engine for your lawnmower and guiding you through the necessary modifications. We take pride in hiring knowledgeable and friendly staff members who are committed to ensuring our customers have a seamless experience. We are also glad to hear that the delivery of your engine by R.L. Carriers was a pure joy. We strive to partner with reliable carriers to ensure prompt and hassle-free deliveries. Once again, thank you for your review and for choosing Small Engine Warehouse. We are extremely happy to have served you and look forward to assisting you again in the future. Best regards

Posted 1 year ago

“Great service!”

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Posted 1 year ago

Thank you so much, Darren, for taking the time to give Small Engine Warehouse a perfect 5-star rating! We greatly appreciate your support and positive feedback. "Great service!" Your kind words truly mean a lot to us. We are committed to providing exceptional customer service, and we're thrilled to know that we were able to meet your expectations. If you ever need any assistance or have any questions in the future, please don't hesitate to reach out. Thank you again for choosing Small Engine Warehouse. We hope to serve you again soon!

Posted 1 year ago

“Exceptional service. Knowledgable, courteous and quick ship!! Started right up, no conflicts at all.”

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Posted 1 year ago

Dear Rick, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We are committed to providing exceptional service, and it is wonderful to know that our team's knowledge, courtesy, and quick shipping impressed you. Your kind words really motivate us to keep up the good work. We are also delighted to hear that your engine started right up without any conflicts. It's always rewarding to know that our products meet our customers' expectations. Once again, thank you for your positive feedback. We hope to have the opportunity to serve you again in the future. Best regards

Posted 1 year ago

“Very easy to deal wit good price”

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Posted 1 year ago

Dear Joe, Thank you so much for your outstanding 5-star rating on Small Engine Warehouse! We are thrilled to hear that you had a positive experience with us. We truly appreciate your kind words and it is our greatest pleasure to provide exceptional service at a good price. We can't wait to assist you again in the future! Warm regards

Posted 1 year ago

“Helpful salesperson, good pricing, and very quick shipping. I ordered a new Briggs 27 on a Monday at lunch and it arrived on Wednesday 9:30 a.m..”

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Posted 1 year ago

Dear Joey, Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with Small Engine Warehouse. We're glad to know that you found our salesperson helpful, pricing competitive, and shipping speedy. It's great to hear that your order for the new Briggs 27HP was placed on Monday and arrived promptly on Wednesday at 9:30 a.m.! Your satisfaction is our top priority, and we're grateful for your feedback. Don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. We look forward to serving you again in the future. Best regards

Posted 1 year ago

“FAST DELIVRY”

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Posted 1 year ago

Dear Patrick, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We sincerely appreciate your support and are thrilled to hear that you had a fantastic experience with us. FAST DELIVERY Once again, thank you for choosing Small Engine Warehouse for your needs. We promise to continue providing top-notch products and excellent service. Warm regards

Posted 1 year ago

“Quick service with correct part. Shipping was delayed.”

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Posted 1 year ago

Thank you so much for taking the time to rate Small Engine Warehouse with four stars! We truly appreciate your feedback and are delighted to hear that you found our service quick and that the part you needed was correct. We apologize for any inconvenience caused due to the shipping delay. Your satisfaction is important to us, and we will continue to improve our shipping process to ensure a smoother experience in the future. Thank you again for your support, and we look forward to serving you even better next time!

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Small Engine Warehouse Reviews