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Smartbag Reviews

4.7 Rating 515 Reviews
93 %
of reviewers recommend Smartbag
Company Reviews Product Reviews
2
 Metrics
4.7
Based on 515 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Smartbag Reviews
Smartbag 5 star review on 28th July 2025
Anita Kubler
Smartbag 5 star review on 8th August 2024
Anonymous
Smartbag 5 star review on 28th February 2024
Mehnsaik Chan
Smartbag 5 star review on 28th February 2024
Mehnsaik Chan
Smartbag 5 star review on 31st October 2023
Andrew Klima
Smartbag 5 star review on 5th September 2023
Lexxy Gundayao
Smartbag 5 star review on 5th September 2023
Lexxy Gundayao
2
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Karen Curtis
Verified Buyer
“Mary Ann was the best. Sorry she is no longer my go to person.”
Helpful Report
Posted 4 years ago
Liz Tully
Verified Buyer
“Great service, good range of products and price points, Very happy with product ordered and delivery times”
Helpful Report
Posted 4 years ago
Mr Leo Saul
Verified Buyer
“From online ordering to payment and collection , all aspects were easy and all staff were friendly and helpful”
Helpful Report
Posted 4 years ago
Jenny Nicastri
Verified Buyer
“Great bags fabulous prompt service”
Helpful Report
Posted 4 years ago
Lisa J Butler
Verified Buyer
“The bags were exactly what I needed; well made, eco-friendly, as advertised, and delivered on time. Thank you!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Order came swiftly and was exactly as described.”
Helpful Report
Posted 4 years ago
Sandra
Verified Buyer
“Quick delivery and good product”
Helpful Report
Posted 4 years ago
Rebecca
Verified Buyer
“great product.fast shipping.”
Helpful Report
Posted 4 years ago
Katherine Dowty
Verified Buyer
“They are okay”
Helpful Report
Posted 4 years ago
Jenny Elcate
Verified Buyer
“Excellent service, good prices.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very good customer service and quick delivery. Overall happy with Smartbag.”
Helpful Report
Posted 4 years ago
Andrea Gee
Verified Buyer
“Bags were good quality, but communication was terrible and bags did not arrive on time.”
Helpful Report
Posted 4 years ago
Mrs Lisa Lamarre
Verified Buyer
“Great quality, value for money and service. Thank you!”
Helpful Report
Posted 4 years ago
Bruno Cortigiani
Verified Buyer
“Thank you, excellent product”
Helpful Report
Posted 4 years ago
Catherine McCormack
Verified Buyer
“Fantastic service and really reasonably priced.”
Helpful Report
Posted 4 years ago
Mr Jo Louw
Verified Buyer
“Exactly what I ordered thank you. Please let me know when your are able to provide printed bags again”
Helpful Report
Posted 4 years ago
Wu Zheng
Verified Buyer
“Smartbag is definitely a smart choice we have made when we want to have showbags for our event. Good quality, timely delivery and friendly price are all Smartbag is about.”
Helpful Report
Posted 4 years ago
Connie Lansberg
Verified Buyer
“The bags are very nice, but I thought they came with the logo printed on them. They don’t. They give you stick on logos that you have to cut up and stick on. I don’t like that as much as being printed on the bag. It’s extra work and looks cheap.”
Helpful Report
Posted 4 years ago
Cathy Loschiavo
Verified Buyer
“The price is good.Delivery promt.Odering was easy..”
Helpful Report
Posted 4 years ago
Mr Gary
Verified Buyer
“I can only say that SMARTBAG is the best value for money store when it comes to the right bag for my customers, highly recommended.”
Helpful Report
Posted 4 years ago
Smartbag is rated 4.7 based on 515 reviews
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