Smartbag Reviews

Name: Smartbag
Address: Unit 2, 3 MacDonald Road, Ingleburn, New South Wales
Rating: 4.65

4.7 Rating 499 Reviews

92 %

of reviewers recommend Smartbag

Company Reviews

Product Reviews

Metrics

4.7

Based on 499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very professional and speedy service.”

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Posted 4 years ago

“Always fast and efficient”

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Posted 4 years ago

“I did not received yet”

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Posted 4 years ago

“Really happy with the communication, service & products from Smartbag. My order arrived much quicker than I expected and they were really professional & easy to deal with. Website was really easy to use and order from.”

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Posted 4 years ago

“It was too quick delivery. I never imagined. Just next day delivery”

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Posted 4 years ago

“The bags took 4 weeks to arrive. Terrible.”

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Posted 4 years ago

“No problems with the products or service, but freight charges have more than doubled in the last six months to a ridiculous price. Because of these excessively high freight charges, I will be taking my business else where.”

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Posted 4 years ago

“Speedy Delivery! I received my order the next day! The descriptions were well detailed to help with what I was looking for. The order I received were of lovely quality and as described. I will be ordering from here again in the future.”

Smartbag 5 star review on 19th January 2021

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Posted 4 years ago

“Great product but shipping will make me look elsewhere How can large wineries get a dozen wines to me for $10 When I paid $41 for a much smaller and lighter package?”

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Posted 4 years ago

“It’s always easy to deal with Smartbag...staff are knowledgeable and very helpful”

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Posted 4 years ago

“Excellent customer service”

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Posted 4 years ago

“Product just what was wanted—tall strong Kraft bag—delivered with amazing speed at this time of year”

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Posted 4 years ago

“Customer service is absolutely amazing :) from my first phone call to collecting my bags. Thank you. Quality of the bags are immaculate. My own customers loved them 👌🏽👌🏽”

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Posted 4 years ago

“My order was not completed and the response is not forthcoming”

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Posted 4 years ago

“Very good to deal with!”

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Posted 4 years ago

“Very Helpful and impressive product.”

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Posted 4 years ago

“Excellent customer service these guys went above beyond”

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Posted 4 years ago

“Great service and excellent delivery time. Thank you. The product was exactly what we needed as matched what is on the web site.”

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Posted 4 years ago

“Amazing as always”

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Posted 4 years ago

“Very impressed. Was unable to place order via the website therefore Kim was very helpful and happy to process my order via phone Thank you Kim”

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Posted 4 years ago

Smartbag is rated 4.7 based on 499 reviews