Smartbag Reviews

Name: Smartbag
Address: Unit 2, 3 MacDonald Road, Ingleburn, New South Wales
Rating: 4.65

4.7 Rating 499 Reviews

92 %

of reviewers recommend Smartbag

Company Reviews

Product Reviews

Metrics

4.7

Based on 499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Taking too long almost a month and still not received my parcel”

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Posted 4 years ago

“As far as experience goes, can't fault the experience. But its a bit soon for feedback since i havn't got the goods yet!! U almost just need to say please rate the the buying experience so far... cheers, looking forward to me bags!! Bags bags bags! They're very useful things! If we didn't have bags... what would we use to put a whole lot of things in! B A G S... gimme BAAAAAAAAAAAAAAAAAAAGS!!”

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Posted 4 years ago

“We are always blown away by the friendly and efficient service from the team at Smartbag. Their generosity and attention to detail is exemplary and we love their quality products. A great company to deal with, clearly well run and supported by an excellent team.”

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Posted 4 years ago

“Shame the website is playing up but the staff in the office are fabulous to work with. Thank you. L🌸”

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Posted 4 years ago

“Very fast shipping, will definitely be put chasing from here again”

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Posted 4 years ago

“Disappointed that what was advertised online was not available”

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Posted 4 years ago

“Easy to use website. Goods arrived in a timely manner. Packed carefully. Result - Very Happy Customer. Thank you Smartbags!!”

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Posted 4 years ago

“Very easy to order, excellent products and great customer service!”

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Posted 4 years ago

“Great, fast service”

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Posted 4 years ago

“Always to deal with in the phone and staff were very helpful”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Very prompt dispatch and delivery, would buy from them again”

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Posted 4 years ago

“Happy to do business with same bags again”

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Posted 4 years ago

“Postage exorbitant. completed transaction telephonically with reduced postage. One week later - still no delivery. Phoned in to enquire, was told my bags were not despatched yet. Long and laborious wait telephonically. Zero service satisfaction. Is this a scam? Very disappointing.”

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Posted 4 years ago

“Very organized web reasonable price”

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Posted 4 years ago

“Blown away at how quickly our order was processed and delivered.... Great job guys and we purchased the matt black card bags... absolutely stunning.”

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Posted 4 years ago

“Great service and friendly staff”

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Posted 4 years ago

“Fantastic customer service from Andy - Overall fabulous and prompt service. Thank you”

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Posted 4 years ago

“I found the website easy to navigate and the service was prompt!”

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Posted 4 years ago

“Very good”

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Posted 4 years ago

Smartbag is rated 4.7 based on 499 reviews