smarTours Reviews

Name: smarTours
Address: 500 7TH AVE, 8TH FL, NEW YORK, New York
Rating: 4.41

4.4 Rating 1,665 Reviews

86 %

of reviewers recommend smarTours

4.4

Based on 1,665 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

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Phone:

800-337-7773

Email:

info@smartours.com

Location:

500 7TH AVE, 8TH FL,
NEW YORK
New York
10018

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smarTours 1 star review on 27th May 2025

Dominion

smarTours 5 star review on 14th December 2024

Diana Potts

smarTours 5 star review on 20th November 2024

Michael And

smarTours 5 star review on 12th October 2024

Michael And Bedelia Sachelari

766

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent itinerary, great guides.”

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Posted 6 years ago

“The tour was amazing. We were very impressed with India. The only concerns were the layover in Delhi on the way home and although the tour guide was very good she could have been more helpful at the New Delhi Airport on our way home. If she had have stayed and helped us check in she might have been able to resolve some issues at the check in desk.”

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Posted 6 years ago

“Fernando was a great tour director and helped Consuelo a lot and was very considerate with her medical condition. He made the tour a pleasure and very informative”

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Posted 6 years ago

“As always, we had a wonderful Smartours trip. This time we went to Israel. Our guide, Dan, was knowledgeable about the Jewish history and religion and, at the same time, read to is relevant passages from the New Testament. The Dan Panorama hotels were excellent and had amazing breakfasts with a wide selection of available items. I am so glad we went on this trip. I loved the optional Sea of Galilee tour. Swimming in the Dead Sea was an amazing experience. We will be heading to Machu Picchu, Equador, and the Galápagos Islands next. We can’t wait!”

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Posted 6 years ago

“This was our first guided tour ever and we didn't quite know what to expect. I was dreading being herded around in a cattle car. My wife and I were very pleasantly surprised at how pleasant, effortless and stress free our vacation was. Our tour guide, Tommy was superb. He was extremely well organized, caring and informative. We were amazed at the range and variety of experiences that were included with our tour. We felt it represented excellent value for money and an all round first class experience.”

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Posted 6 years ago

“The trip was well worth it. Our guide Dina Talaat was fantastic, phenomenally knowledgeable, patient and professional. We were able to see and do so many things in a short period of time. I enjoyed the learning about ancient and modern Egypt. The tour was a great value for the money.”

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Posted 6 years ago

“Excellent guide, good people in the group. Well thought out excursions, and well priced extras.”

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Posted 6 years ago

“Well developed tour, excellent tour leader”

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Posted 6 years ago

“Perfectly organized trip. Dina, our guide, was exceptional in every way. The hotels were lovely, the food was good, and we thoroughly enjoyed ourselves. There was a lot of security so we felt very safe.”

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Posted 6 years ago

“Thank you, MarTours and Tour Guide Dagmar Becerra for the trip of a lifetime!”

smarTours 5 star review on 26th November 2018

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Posted 6 years ago

“I enjoyed touring Israel and seeing the many places that Christ when to including his birth place and his death and resurrection Would highly recommend it to anyone”

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Posted 6 years ago

“It was great, the tour guide are well inform, pleasant. Help accomodate according to need. Give a lot of informations.”

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Posted 6 years ago

“I enjoy the tour from the beginning until the end , Great experience x”

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Posted 6 years ago

“Outstanding tour guide. Great sites. Nice hotels but my rooms were poorly located. Itinerary was very good—we covered a lot of fascinating territory. could eliminate the pure “commercial” places eg olive oil and winery. Overall excellent experience.”

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Posted 6 years ago

“We sent in the evaluation form yesterday that was included in the tour packet. We'd like to add that we enjoyed Ketsara immensely as a tour guide. We have had her before and have learned so much about Thailand and its culture. This time we brought our granddaugter and daughter-in-law who loved the entire experience. A highlight was the elephant camp. It was our first time at this new location and we found it far superior to the one we'd been to before. We recommend this tour to our frinds - it is trulu "amazing"”

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Posted 6 years ago

“Outstanding travel and tour experience.”

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Posted 6 years ago

“Great trip! Excellent guides and well situated hotels.”

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Posted 6 years ago

“Friendly staff, 5 star accomodations with excellent food. However, suggest you take the train overnight to Aswan, instead of getting everyone up at 0-dark-early to catch a plane. Top notch security and bus drivers!”

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Posted 6 years ago

“The guide was excellent - Tommy, Tung Bui. The itinerary was good. There were various boat rides and activities that we enjoyed. The hotels were better than usual for a smarTour. The food provided was excellent. The guide in Cambodia was just OK. His knowledge of English was just passable. It was hard to understand him, and he didn’t address the whole group.”

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Posted 6 years ago

“Dina and Hasam were wonderful with the splendors of Egypt tour. Dina is first class, her knowledge of Egypt is fascinating!”

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Posted 6 years ago

smarTours is rated 4.4 based on 1,665 reviews