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smarTours Reviews

4.4 Rating 1,665 Reviews
86 %
of reviewers recommend smarTours
4.4
Based on 1,665 reviews
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3.8 out of 5
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Phone:

800-337-7773

Email:

info@smartours.com

Location:

500 7TH AVE, 8TH FL,
NEW YORK
New York
10018

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smarTours 1 star review on 27th May 2025
Dominion
smarTours 5 star review on 14th December 2024
Diana Potts
smarTours 5 star review on 20th November 2024
Michael And
smarTours 5 star review on 12th October 2024
Michael And Bedelia Sachelari
smarTours 5 star review on 12th October 2024
Michael And Bedelia Sachelari
smarTours 5 star review on 12th October 2024
Michael And Bedelia Sachelari
smarTours 5 star review on 12th October 2024
Michael And Bedelia Sachelari
766
Anonymous
Anonymous  // 01/01/2019
The Antartica trip from November 4th was fantastic. The knowledge and experience of the tour guides from Hurtigruten on the Midnatsol was very enlightening to understand the life of the animals , the need to protect the environment and the history of Antartica. The service staff on the ship was extremely friendly, helpful and accommodated any special requirements.The attention to safety procedures while exploring nature gave a great sense of peace. The tour of Buenos Aires was also very interesting. I highly recommend this trip for people with interest in the environment and nature.
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Posted 6 years ago
This was one of my best vacation yet. SmarTours really add the extra touch to my South African Vacation. The luxurious Hotels I stayed were all 5 stars services and the tour guide was the exceptional. I will be travelling with SmarTours again and will definitely recommend SmarTour to my friends.
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Posted 6 years ago
Excellent Tour! We had the best Tour guide, Jo, Incredible Cities, Amaising, the weather was fantastic, excellent food, first class Hotels, Well organized, ride the Bullet Train, River Cruise, Bus, Air, we did everything, Thanks smarTours for this wounderfull experience.
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Posted 6 years ago
I had a wonderful time with the tour and enjoyed my stay in South America with good company, excellent tour director and guides. I was satisfied with most of the hotels and if only mother nature cooperated during our tour, it would have been an ideal one. I loved Bariloche and Iguazzu. Our tour director made sure we really experienced what we came for. Although it was raining and very cloudy, we were able to see the statue of theChrist the Redeemer.
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Posted 6 years ago
We thoroughly enjoyed the trip. Our tour director, Ron McGregor, was outstanding. The accommodations and meals were very good. We did not at all enjoy the tour to the Zulu village. We found it too "plastic" and not authentic. The Zulu people there seemed to be bored and we were embarrassed to be there. The dinner on the second night at Emdonini Lodge should have been included as there was no other option for dinner!
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Posted 6 years ago
The tour to Egypt was a truly wonderfully experience, well paced and excellently executed. Henry, the informed tour guide did an exceptional job in balancing the needs of the diverse clientele, from accommodations to addressing accessibility needs. As a rather independent traveler, having the flexibility to do a I pleased in the context of an organized group was truly liberating. The guides suggestions, and attention to detail were truly exemplary. Egypt's treasures were wonderfully accessible, and provided glorious opportunities for full engagement. The Egyptian people were warmly welcoming throughout the adventure, and provided the best possible climate for enjoying the journey. At each point, the adventure felt safe and open. Exploring each city was truly enthralling, with opportunities to mix with local citizens, fellow travelers, and the monumental grandeur that is Egypt! Cedric
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Posted 6 years ago
We just got back from Egypt a few days ago. This was our second smarTour trip and we were very happy with pretty much everything. Our guide, Henry Ayoub, was very knowledgeable and personable. He was alot of fun to be with and a very kind person. Our accommodations were excellent and the food was very tasty. The cruise on the Nile River was the highlight of our trip!! The ony negative was that on a couple of days, too many activities were planned and we were exhausted.
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Posted 6 years ago
Excellent trip we enjoyed everything. The hotels and the cruise ship were wonderful and also the food. The best of all was our trip guide Henry Ayoub who was so much fun, extremely knowledgeable about EVERYTHING and took such good care of all of us. My friend and I are taking the Smartours trip to Portugal in May and can hardly wait. We are recommending Smartours to everyone we know. Thanks for a great adventure. Eleonor Nicolls.
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Posted 6 years ago
It was my first group tour of any kind and this Smartours experience exceeded my expectations and created memories that will last a lifetime.
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Posted 6 years ago
The trip as all the Smartours was amazing! Our tour director Henry and all of his associates were very knowledgeable, helpful and professional! Every trip I take with Smartours I come back and say Trip if a Lifetime but then I take another Smartour trip and it is equally incredible!!!
smarTours 5 star review on 3rd December 2018 smarTours 5 star review on 3rd December 2018
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Posted 6 years ago
Amazing trip. Great guides and hotels
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Posted 6 years ago
The best of the Orient was fantastic. The tour guides were all knowledgeable and personable. The hotels were great. The optional tours made the trip so memorable for our family. Our grown sons came with us making it even more special.
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Posted 6 years ago
Well-planned trip, excellent guides, everything meeting expectations and then some!!
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Posted 6 years ago
The highlight of our tour was our lead guide, Zhou Hongku. She did all she could to make our trip easy, but mostly she gave to all us a personal touch and human insight into China. Thank you Zhou!
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Posted 6 years ago
Ketsara, our guide for our group of 14, was the best guide we have ever experienced in our many travels. There were trips to the hospital to oversee two travelers, all with the greatest care shown. She maintained her humor, shared her expertise regarding Thailand, and made each day special. As group leader, I was pleased that such an amazing woman was assigned to our group of friends. Please commend her. Karen Snow, organizer for our trip to Amazing Thailand, starting Nov. 7.
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Posted 6 years ago
Best trip ever can't stop talking about it and showing the many pictures we tooks. Saw the big five animals in South Africa, Table Mountain, Wine Country, Cape of Good Hope, Victoria falls and more. Hotels were also great and the tour directors were very knowledgeable and insured we were safe at all times. This trip was so good we are currently planning our next trip with SmarTours.
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Posted 6 years ago
This tour was an amazing tour. We covered so much in the days we had. Our tour guide, Zhou was the BEST! All our local guides were good, some better than others. The only complaint was the quality of the food in some of the restaurants. We loved the river tour and all of the tours we went on. We could have been given a bit more time on our own and some of the shopping tours were too short.
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Posted 6 years ago
Well organized tour. Tour manager Bonita was well informed and did everything possible to make our tour comfortable and informative
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Posted 6 years ago
Everything was good and Tommy was an excellent tour director. The only suggestion I have is that the trip should be about 2 days longer. No time to breathe at the start of the trip and when we had two inner country flights, and they were both delayed, it was hard to get to all of our scheduled sightseeing before it got dark.
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Posted 6 years ago
Hello My experience, was amazing. The tour guide Oscar was wonderful, he helped with little things. He was wonderful. The tour was also terrific. This was my 3rd trip with SmarTours. My husband and I went to South Africa, and Ireland, and now China. The things that we saw were absolutely, fantastic. We purchased all of the optional tours. Every one was a great treat,and a new adventure and experience. I have just signed up for to Thailand in July of 2019 year. The other Tour Guides were also very informative.
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Posted 6 years ago
smarTours is rated 4.4 based on 1,665 reviews